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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
4-star hotel near Utilita Arena Birmingham

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Suite, 1 Bedroom
Front of property - evening/night
Standard Room, 2 Double Beds
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(98 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(76 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

Birmingham

Central Birmingham getaway .Within a 10-minute walk of this Birmingham City Centre hotel, you'll find Broad Street and Utilita Arena Birmingham. Centenary Square and Shopping District are also within half a mile (1 km).

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Broad Street - 3 min walk - 0.3 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 9 min walk - 0.8 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Everyman Mailbox Cinema - ‬7 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

4-star hotel near Utilita Arena Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 7438 sq ft of conference space
  • 691 sq m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Holiday Inn Express Birmingham - City Centre by IHG
Birmingham City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 2,104 reviews
The price is CA $79
CA $95 total
includes taxes & fees
Jun 7 - Jun 8
Holiday Inn Express Birmingham - City Centre by IHG

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza

Crowne Plaza Birmingham City Centre

Crowne Plaza Hotel Birmingham City Centre

Birmingham Crowne Plaza

Crowne Plaza Birmingham City Centre Hotel Birmingham

Crowne Plaza Birmingham City Centre Hotel

The Crowne Plaza Birmingham City Centre

The Crowne Plaza Birmingham C

Crowne Plaza Birmingham City Centre

Crowne Plaza Birmingham City Centre by IHG Hotel

Crowne Plaza Birmingham City Centre an IHG Hotel

Crowne Plaza Birmingham City Centre by IHG Birmingham

Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

How close is Crowne Plaza Birmingham City Centre by IHG to the airport?

Crowne Plaza Birmingham City Centre by IHG is 17.4 mi (35-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on Jun 7, 2026 start from CA $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Birmingham City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Birmingham City Centre by IHG.

Does Crowne Plaza Birmingham City Centre by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Birmingham City Centre by IHG, but buffet breakfast is offered for a fee of GBP 16.95 for adults and GBP 16.95 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Crowne Plaza Birmingham City Centre by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Birmingham City Centre by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 24.00 per day.

Does Crowne Plaza Birmingham City Centre by IHG have a pool?

Crowne Plaza Birmingham City Centre by IHG does not have a pool.

Does Crowne Plaza Birmingham City Centre by IHG have a restaurant?

Crowne Plaza Birmingham City Centre by IHG is home to b1, which features light fare.

Does Crowne Plaza Birmingham City Centre by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Birmingham City Centre by IHG to downtown Birmingham?

Crowne Plaza Birmingham City Centre by IHG is 0.5 mi away from Birmingham.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 855 out of 1252 reviews
Rating 8 - Good. 258 out of 1252 reviews
Rating 6 - Okay. 77 out of 1252 reviews
Rating 4 - Poor. 36 out of 1252 reviews
Rating 2 - Terrible. 26 out of 1252 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Geraldine

Staff very friendly and the room was good too
Stayed 1 night in Feb 2026

8/10 Good

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, staff were friendly and location was good
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Lovely large clean room, excellent staff. Amazing breakfast.6
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Stayed 1 night in Feb 2026

10/10 Excellent

peter

Stayed 1 night in Feb 2026

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Nice hotel. Some parts of the room were dated. There was a strange sewage smell from the bathroom as soon as we entered the room and it stayed with us during our stay. Other than that, the hotel and room were nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cleaned daily and the staff was super helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Feb 2026

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 2 nights in Feb 2026

6/10 Okay

Alice

Business traveller
Liked: Cleanliness, staff & service
Staff were really nice, but I found it very expensive especially as there was no breakfast included. The issue I had with booking online was that I couldn't have breakfast for 1 person.
Stayed 1 night in Feb 2026

4/10 Poor

Marcel Yugo, London

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately, our stay was not very comfortable. The window did not close properly, letting in cold air, and the room temperature dropped to 15°C on the first night. The heater was extremely noisy, but we couldn’t turn it off because the room became cold very quickly. The shower also had no door, which caused water to splash everywhere. During busy times, the lift was very crowded and there were no stairs available to access the rooms.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, spacious and lovely breakfast
Stayed 1 night in Feb 2026

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities
A pity that the club lounge was closed but they had a provision in the bar on the ground floor which was well stocked.
Stayed 1 night in Feb 2026

8/10 Good

christopher

Liked: Cleanliness, staff & service
Member of staff at book in very good.
Stayed 1 night in Feb 2026

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities
Room was cleaned. Bathroom floor in the corners could have been cleaned better. Staff, Catering were good and amenities.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gourab

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and good room. Very good breakfast spread
Stayed 1 night in Feb 2026

10/10 Excellent

anders

Liked: Cleanliness, staff & service, amenities
Excellent location. Very clean and smart room and bathroom. Worth paying for high room as better quality. Really enjoyed our stay
Stayed 2 nights in Feb 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a convenient location to the train station although uphill but not that bad. Five minute walk. Close to restaurants and canals with shops and restaurants. Room was clean and bed was comfortable. Bathroom was big with bathtub and shower separate but shower was very small although water pressure was excellent. Get rid of the tub and make that a shower. No place to put toiletries in the shower which was tuff since shower is very tight. Nice breakfast and very very friendly staff. I would stay again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Erin

Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Stayed 1 night in Feb 2026

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was good value
Stayed 1 night in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
The room was clean and functional regretfully. The air-conditioning was very noisy and clunky, but this was reported at the beginning of the stay.
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Stayed 1 night in Dec 2025

8/10 Good

Jane Charlene

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Despite the construction in the lobby, the hotel was clean and modern. The staff were very helpful and accommodated us on a very early check in. The hamburgers in the restaurant were delicious! Some things that didn’t generate 5 stars was the house cleaning and the sounds of the hotel. We only had the room serviced twice with our 9 night stay and the first time they didn’t restock the toilet tissue so we had to ask for more and then the second time they left a big black garbage bag with garbage in it in the room. The shower had a door removed so water got everywhere and we could hear the bathroom being used from another room and could occasionally smell sewage. The window also didn’t seem sealed so was cold but was fine with the heat turned up and it kept our room cold. There also was no where besides the bar or restaurant to get water or ice which may be common in the UK but just something we looked for.
Stayed 9 nights in Jan 2026

8/10 Good

Michaela

Stayed 1 night in Jan 2026