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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
4-star eco-certified hotel near Utilita Arena Birmingham

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Daily buffet breakfast (GBP 16.95 per person)
Suite, 1 Bedroom
Front of property - evening/night
Suite, 1 Bedroom
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Place, Bullring & Grand Central
    ‪10 min walk‬
  • Place, Broad Street
    ‪12 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(71 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(42 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
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About the area

Birmingham

Central Birmingham getaway .Within a 10-minute walk of this Birmingham City Centre hotel, you'll find The Mailbox and Utilita Arena Birmingham. Centenary Square and Spirit of Enterprise are also within half a mile (1 km).

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Broad Street - 12 min walk - 1.0 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Medicine Bakery And Kitchen - ‬5 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Elio Cafe - ‬5 min walk
  • ‪Nando's - ‬5 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

4-star eco-certified hotel near Utilita Arena Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-certified Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 7438 sq ft of conference space
  • 691 sq m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Leonardo Royal Hotel Birmingham

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 2,804 reviews
The price is CA $120
CA $144 total
includes taxes & fees
Oct 12 - Oct 13
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 21 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Birmingham

Nice hotel in a good location. Staff were friendly and the hotel was good value for money
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, attentive, friendly staff. Beautiful, modern, clean hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Night City Break in Birmingham

Excellent location in central Birmingham only short walk from main railway stations. High quality spacious room Great breakfast Bar was a bit on the high end prices Would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One problem no tea or coffee facilities in the rooms
Stayed 1 night in Jul 2025

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Great room! Great Breakfast! Great Staff! No complaints,will definitely stay again in the future!
Stayed 1 night in Jul 2025

10/10 Excellent

PHILIP

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we check in the staff were friendly and polite, the hotel is well presented from the start and the rooms were spacious, clean and well stocked with refreshments, take into account this is not an expensive hotel it is good value for money as well as being a convenient place for all that Birmingham city centre has to offer
Stayed 1 night in Jul 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff and experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent visit to Birmingham for the evening, and brunch the next day... But mugged for car parking £20, highway robbery
Stayed 1 night in Jun 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Patrick

Business traveller
Disliked: Property conditions & facilities
my front door had a howling coming through it. I called reception and was told it was that time of year that the wind blew like that and i should put towels around it. surley that is a fire hazard and not something i expext from a 4 star hotel
Stayed 2 nights in Jun 2025

8/10 Good

Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room but noisy air con

Everything was great except the noise from the air con, which if I didn’t have ear plugs would have been too loud and kept me awake. The air con was needed as the room was so hot due to the great weather. Otherwise stay was faultless.
Stayed 2 nights in Jun 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely welcoming relaxing hotel!

It was my first time staying at a Crowne Plaza hotel in Birmingham and I have to say that we were greeted like royalty by Davidson. His smile lit up the hotel. He was an anbs delight to be served by. He was pleasant, courteous, informative, helpful and even when explained to me about there being no fridge in the room, he did so with such grace. Every hotel should have an Davidson!! Overall, I was very pleased, My aunt who I booked the room for really enjoyed it. The beds are super comfy. She said she never sleeps at home and at the hotel she fell asleep and slept soundly, so that’s a testament to the beds. Fantastically comfortable. The shower was refreshing, the toiletries smell divine and felt quite luxurious. The net curtains looked a bit old (no longer white). The proximity to the city centre is good. There is an EV charging station approx 2 mins walk away, The room was clean, we didn’t have enough towels and robes and the extra ones were sent up without prompting by Davidson, then he called to ensure that we had actually received the items. I know it seems like a basic courtesy, in most hotels I’ve stayed (4&5*) hotels, it hasn’t happened !! The only other thing I had an issue with was the fact that I wanted to purchase one of their bathrobes for a gift, but they didn’t have any and weren’t sure the process for getting one. But the manager came and this situation will be used as lessons learned for the hotel. I would definitely recommend the hotel.
Stayed 2 nights in Jun 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy - room was lovely. I was only staying the night so it suited my needs - the 2 chocolates were a nice touch
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony, Laguna Beach

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to downtown, the train station and all the great restaurants in the Gas Street Basin (by the canals behind the hotel). Staff was super friendly and helpful when I needed to extend my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Near the venue I was going to o. Easy check-in and out. Breakfast had a good choice and tasty.
Stayed 1 night in Jun 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean comfortable room,Staff were lovely from the moment I arrived.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very central. Comfy room and bed, nice breakfast, and some handy parking nearby. Would recommend and would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Alicja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Stayed 1 night in Jun 2025