Crowne Plaza Birmingham City Centre by IHG

4.0 star property
4-star hotel near Utilita Arena Birmingham

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Reception
Front of property - evening/night
Standard Room, 2 Double Beds
Suite, 1 Bedroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(92 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

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About the area

Birmingham

Central Birmingham getaway .Within a 10-minute walk of this Birmingham City Centre hotel, you'll find Broad Street and Utilita Arena Birmingham. Centenary Square and Spirit of Enterprise are also within half a mile (1 km).

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Broad Street - 3 min walk - 0.3 km
  • Symphony Hall - 3 min walk - 0.3 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Everyman Mailbox Cinema - ‬7 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

4-star hotel near Utilita Arena Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 7438 sq ft of conference space
  • 691 sq m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

How close is Crowne Plaza Birmingham City Centre by IHG to the airport?

Crowne Plaza Birmingham City Centre by IHG is 17.4 mi (35-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on May 10, 2026 start from CA $90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Birmingham City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Birmingham City Centre by IHG.

Does Crowne Plaza Birmingham City Centre by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Birmingham City Centre by IHG, but buffet breakfast is offered for a fee of GBP 16.95 for adults and GBP 16.95 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Crowne Plaza Birmingham City Centre by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Birmingham City Centre by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 24.00 per day.

Does Crowne Plaza Birmingham City Centre by IHG have a pool?

Crowne Plaza Birmingham City Centre by IHG does not have a pool.

Does Crowne Plaza Birmingham City Centre by IHG have a restaurant?

Crowne Plaza Birmingham City Centre by IHG is home to b1, which features light fare.

Does Crowne Plaza Birmingham City Centre by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Birmingham City Centre by IHG to downtown Birmingham?

Crowne Plaza Birmingham City Centre by IHG is 0.5 mi away from Birmingham.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 796 out of 1170 reviews
Rating 8 - Good. 241 out of 1170 reviews
Rating 6 - Okay. 72 out of 1170 reviews
Rating 4 - Poor. 35 out of 1170 reviews
Rating 2 - Terrible. 26 out of 1170 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Stayed 1 night in Jan 2026

10/10 Excellent

Angharad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and great breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

Jade

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was just great, from checking in, beautifully kept room, and great service at breakfast. I really liked how the restaurant lead recognized us from the day before, even to have a conversation with us. Only negative, the coffee from the machine is not the best!
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was excellent Breakfast good
Stayed 1 night in Nov 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities
Room was spotless.Excellent friendly greeting rom check in staff.Resturant staff and quality of food were top class. Breakfast was superb.
Stayed 1 night in Jan 2026

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very helpful. We really enjoyed our breakfasts.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities
Awesome staff, clean & comfortable room. Great dining too!
Stayed 5 nights in Nov 2025

6/10 Okay

Oliver Sean

Travelled with family
Liked: Cleanliness
The hotel has an issue with the heating. Rooms very cold heating system very noisy and ineffective. Bathroom freezing. The restaurant cold with temporary fan heaters in place . Nice hotel but not recommended in cold weather.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff and food was delish
Stayed 1 night in Dec 2025

10/10 Excellent

Awel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, spacious, quiet and clean rooms. Reception staff very friendly. Great location and plenty of parking options. Only niggle was that house-keeping knocked on our door at 9am on morning of depature to ask us when we were leaving- and check out was 12pm. Felt a bit rushed and unwelcomed so we left at 10am without trying the breakfast and didn’t get to enjoy a relaxing morning.
Stayed 1 night in Dec 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Breakfast was absolutely outstanding the best ive ever experienced in any hotel worldwide. Bed lovely and comfy. Only 2 problems with the room The wardrobe door looks as though it's been well chewed by mice. The bathroom floor was bitterly cold to walk on, I gather the underfloor heating was out of order! But apart from those 2 issues everything else including the staff was lovely. Would I stay again, yes but a different room.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a nice size and comfortable. Decent price.
Stayed 1 night in Nov 2025

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Kwok Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect from start to finish .perfect stay.great service friendly staff a great experience
Stayed 3 nights in Dec 2025

10/10 Excellent

Georgia, London

Liked: Cleanliness, amenities, property conditions & facilities
Very modern and clean hotel clean , courteous and helpful staff. Lovely room. Buffet breaknfast lovely. Walking distance to the train and bermingham coach station. Few mins walk to the Bull Ring Shopping centre and restaurants Would certainly visit agin
Stayed 4 nights in Dec 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

8/10 Good

Graham, Virginia Water

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, quiet, good breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Aisse

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Clifford

Stayed 1 night in Dec 2025

4/10 Poor

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Syed Gouhar

Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was comfy and quiet, centrally located. Car park was Confusing, it's not the one at the bottom of their ramp. Breakfast, although a bit chaotic, was beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 2 nights in Dec 2025