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Genting Hotel

4.0 star property
4-star spa hotel near Resorts World Birmingham, connected to a shopping center

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Photo gallery for Genting Hotel

Restaurant
Front of property - evening/night
In-room safe, desk, soundproofing, iron/ironing board
Terrace/patio
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Restaurant
  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Pendigo Way, Birmingham, England, B40 1PU
  • Popular LocationResorts World Birmingham1 min walk
  • Popular LocationResorts World Arena2 min walk
  • Popular LocationNational Exhibition Centre5 min walk
  • AirportBirmingham (BHX)5 min drive

Room options

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hilton Birmingham Metropole
Pool
Hot tub
Spa
Pet-friendly
3.9 out of 5, Good, (503)
The price is CA $134
per night
CA $161 total
includes taxes & fees
5 Jul - 6 Jul
Hilton Birmingham Metropole

About the area

Birmingham

Marston Green stay.With a stay at this Marston Green hotel, you'll be steps from Resorts World Birmingham and Santai Spa. Pendigo Lake and National Exhibition Centre are also within half a mile (1 km).

What's nearby

  • Resorts World Birmingham - 1 min walk
  • Resorts World Arena - 2 min walk
  • The Vox Conference Centre - 4 min walk
  • National Exhibition Centre - 5 min walk
  • National Motorcycle Museum - 2 min drive

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Hilton Lounge & Bar - ‬10 min walk
  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Costa Coffee - ‬4 min drive

About this property

Genting Hotel

4-star spa hotel near Resorts World Birmingham, connected to a shopping center
Genting Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the business-friendly Genting Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 18 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 2015
  • Casino
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
Genting Hotel offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Family friendly

  • Bowling alley
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily: GBP 15.00 for adults and GBP 9.95 for children
  • 18 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from August 5 2024 to August 9 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.00 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Contactless check-in and contactless check-out are available.

Rollaway beds are only suitable for guests aged up to 12.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel Hotel
Genting Hotel Birmingham
Genting Hotel Hotel Birmingham

Genting Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1004 reviews" "
Rating 8 - Good. 179 out of 1004 reviews" "
Rating 6 - Okay. 52 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class as always, never stay anywhere else in the area
Stayed 1 night in Mar 2024

8/10 Good

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Good service at hotel checkin. Excellent choice at sky bar for food and drink.
Stayed 1 night in Mar 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2024

8/10 Good

Laura

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel and staff were wonderful, could’ve benefited from a little more attention to detail from the cleaning staff as upon arrival at our room there was a shower cap placed over the smoke detector from previous guests which was a little off-putting but otherwise a wonderful stay and breakfast was excellent. Would definitely stay again for a concert at the arena.
Stayed 1 night in Feb 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever stay at a hotel
Amazing from begining to end. We kindly got given an upgrade from family room to the Newyork suite. The room was perfect, spotless everything look like new very well looked after. Staff were lovely and very welcoming. Perfect position for NEC. Sky restraunt was lovely food was so good. Breakfast was alos lovely. This stay made our Crufts experience extra special. Thank you.
Stayed 1 night in Mar 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service
Convenient. Great location. Lots to do nearby. Staff were excellent and facilities were more than adequate . The surrounding rooftop areas were lacking in anything worth looking at and the restaurant was outside the hotel (but great food and drinks). Generally excellent for a quick stay if you don't want majestic views or to have everything available within the hotel itself.
Stayed 1 night in Feb 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a complex with lots of restaurants, bowling, casino, and less than 5 mins walk from NEC. Sky bar for breakfast was amazing with excellent food, spa with outdoor jacuzzi very relaxing and plush. Front of house staff really helpful - thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for events at the Arena & NEC as it was across the road. You could access the train station via the NEC for arrivals from other areas or pop to the Bull Ring for shopping. Lots of things to do in the immediate area but yet the hotel was quiet for sleeping. Staff were very friendly and happy to help with any queries. We had a great time and would come back again and stay 2 nights next time.
Stayed 1 night in Mar 2024

8/10 Good

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable overnight stay for Rick Astley concert.Breakfast was good with lots of options and I thought the rooms were lovely, comfy bed and large wallin shower was great. 2 negatives, only 1 lift was working and more Sky bar staff would have been better especially with an event on as it took 20mins and then 15mins to get served. I appreciate cocktails take time to make but 20mins to get a beer and a coke wasnt great
Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024