2/10 Terrible
Brady
Dec 17, 2025
Disliked: Cleanliness, staff & service, amenities
Title: Unbearably Hot Room, No Ventilation, Poor Response from Staff
I stayed at Ibis Coventry Centre for one night and had a very poor experience. The air-conditioning unit in my room was malfunctioning and continuously blew out hot air, making the room unbearably hot throughout the night. Sleeping was almost impossible, and at times it felt stifling, as though there was very little air in the room.
The situation was made worse by the fact that the window did not open fully and allowed hardly any fresh air into the room, so there was no way to ventilate or cool the room properly.
I went to reception during the night after stepping outside for fresh air and asked two members of staff if a fan could be provided. They said they would arrange this, but nothing was ever brought to the room, leaving me to endure the extreme heat for the rest of the night.
In addition to this, the curtains in the room were damaged, with visible holes that appeared to be cigarette burns. This gave a very poor impression of the room’s cleanliness and maintenance.
I briefly raised these issues at check-out, but I was in a rush to catch a train and couldn’t explain the full extent at the time. Overall, this stay was extremely uncomfortable and disappointing, and I would not choose to stay here again.
Brady
Stayed 1 night in Dec 2025
