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Shah Palace Hotel

3.0 star property
3-star hotel perfect for exploring Bishkek

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Photo gallery for Shah Palace Hotel

Porch
Deluxe King Room
Breakfast, lunch, dinner served; local and international cuisine
Meeting facility
Standard Twin Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
110 Koenkozova Street, Bishkek, 720033
  • Place, Panfilov Park
    ‪5 min walk‬
  • Place, Bishkek Park Shopping Center
    ‪9 min walk‬
  • Place, Ala-Too Square
    ‪12 min walk‬
  • Airport, Manas Intl. Airport (BSZ)
    ‪31 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 24 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room

Premium bedding, in-room safe, desk, iron/ironing board

Comfort Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Bishkek

City center stay.Your stay at this Bishkek hotel places you within a 10-minute walk of Spartak Stadium and Panfilov Park. Orthodox church and Bishkek Park Shopping Center are also within half a mile (1 km).

What's nearby

  • Panfilov Park - 5 min walk - 0.5 km
  • Manas Square - 9 min walk - 0.8 km
  • Parliament of the Kyrgyz Republic - 9 min walk - 0.8 km
  • Bishkek Park Shopping Center - 9 min walk - 0.8 km
  • Ala-Too Square - 12 min walk - 1.1 km

Getting around

  • Manas Intl. Airport (BSZ) - 36 min drive

Restaurants

  • ‪Giraffe Coffee - ‬3 min walk
  • ‪Среднеазиатский центр плова 2 - ‬6 min walk
  • ‪Pinta - ‬6 min walk
  • ‪Вареничная - ‬6 min walk
  • ‪Ресторан Бухара - ‬6 min walk

About this property

Shah Palace Hotel

3-star hotel perfect for exploring Bishkek
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Shah Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Bishkek hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2014
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shah Palace Hotel offers 31 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Sauna

Accessibility

  • Area rugs in room
  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shah Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Shah Palace Hotel Bishkek
Shah Palace Bishkek
Shah Palace Hotel Bishkek Asia
Shah Palace Hotel Hotel
Shah Palace Hotel Bishkek
Shah Palace Hotel Hotel Bishkek

Shah Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 76 reviews
Rating 8 - Good. 16 out of 76 reviews
Rating 6 - Okay. 12 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Nicholas

Liked: Cleanliness
Disliked: Staff & service

Nice location, but the housekeeping was really bad

The location of the hotel was excellent (coffee bars/ restaurants/ squares nearby) - and the hotel was reasonable (friendly staff) - the breakfast was a little sub par. However, the room was only half cleaned each day. One day they made the bed but forgot to clean the bathroom, and the other days, they cleaned the bathroom but did not make the bed. The housekeepers need to be trained, I believe
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicholas, Longmont

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not avail the breakfast as breakfast did not start until 8am (until 10am) and I wished to dine at 6am.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value in the heart of Bishkek

Very friendly staff and an excellent breakfast. The location is perfect, right near cafes and restaurants and shops. Air con could be a little stronger during the hot summer months, but overall a very pleasant stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul, Mankato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The staff was friendly and helpful. The hotel is a little old but has a classic feel with huge rooms - very nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Abdulbosit

Business traveller
I booked the room but when I got there they say no room available. I showed my expedia booking confirmation. They said they had system problem. They said if cancel it I will get my refund. It has been 10 days and NO REFUND. I have back n forth emails with expedia team. They also tried but could not get any refund from the hotel management. Please dont book with this hotel. They are liars and never refund your money. If you dont trust me I have also the email screenshots with expedia. Yes, I contacted the hotel but no reply. HORRIBLE.
Stayed 1 night in Jul 2025

10/10 Excellent

Paula, Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was good. We didn’t explore much
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the quiet location, but only about a five-minute walk from lots of restaurants and bars. Staff was very friendly and helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Hakan

Travelled with group
Liked: Cleanliness
Very central, walkable to all attractions.
Stayed 1 night in Jun 2025

8/10 Good

Al Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Good location to center of town. Older but clean rooms. Good breakfast.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor hotel

Unfortunately not a good stay. The hotel is divided inti 2 parts family hotel and Turkiye hotel. The whole hotel had a smell of curry and was not clean. Was kept up all night die to a bamging sound. When i called the reception answered by Mr Sun i was advised yes they are aware about the noise as its an issue with the water pump. Unfortunately nothing was done about it. The bed sheets were stained and also the bathroom was full of mould. Thisbreally affected my breathing. Dont be fooled by the low price.
Stayed 2 nights in Apr 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located near the centre. 5 - 10 mins walk to bars and restaurants. Helpful staff and friendly English spoken
Stayed 5 nights in May 2025

10/10 Excellent

Francois

Liked: Cleanliness, property conditions & facilities, room comfort

Highly recommend this hotel

I really enjoyed my stay!!! Very comfortable room. Nicely located near everything
Stayed 1 night in Apr 2025

6/10 Okay

Maryam

Liked: Cleanliness, staff & service

Good location

Clean hotel. Good location. Basic amenities. Kind staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
The 2 ladies at the front desk were very kind and helpful. Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

Tolkyn

Liked: Staff & service
It’s good for its price, the staff was very friendly and welcoming. The hotel itself is not a luxury but it’s very comfy and has all of the accommodations including the kettle with the tea, blow dryer, toothbrush with a toothpaste, flippers, and of course anything that is supposed to be included.
Stayed 1 night in Feb 2025

10/10 Excellent

Fokhrul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great place, wonderful breakfast hall & food. Somewhat walkable to some sights.
Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, comfortable and roomy

Friendly staff who spoke good English and very large and comfortable room. Shower was a bit broken and there weren't enough pulg sockets. But it was well equipped otherwise with a fridge, kettle and the air con and WiFi worked well. We also got two complimentary bottles of water and they provided toothbrushes (if you needed them) and robes.
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Stayed 1 night in Aug 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Bishkek

Good place to stay while in Bishkek. Clean room and bathroom with AC and wifi. Breakfast was also really good. Front reception was very professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Shahjahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and nice breakfast and good staff
Stayed 1 night in Jul 2024

4/10 Poor

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities

No hot water

The room was small but clean and adequate except there was no hot water.
Stayed 1 night in Jun 2024