4/10 Poor
Sylvia G., Chapel Hill NC
29 May 2024
Disliked: Cleanliness
Feedback on Our Stay During Memorial Weekend
While we appreciated the stunning location, beautiful views, and peace and quiet, we encountered several issues that significantly impacted our experience:
1. **Power Outage and Noise**: A severe storm caused a power outage, and the loud generator from the empty house next door made it impossible to sleep. Without power, we had to leave after two days due to health risks with our medications.
2. **Communication Issues**: There was no landline, and the lack of mobile signal required us to drive into town for emergencies.
3. **Kitchen Supplies**: The kitchen was poorly equipped for 10 people, with only 2 teaspoons and 2 tablespoons. Many dishes were dirty, and there was no dishwasher.
4. **Cleanliness and Maintenance**: The AC filters were clogged, so we had to turn it off and open windows. The deck was covered in pollen, and non-functioning stairs lights made it dangerous at night. Inside, there were stained bedspreads, clogged and leaking shower hardware, and chipped dishes.
5. **Emergency Kit**: The kit under the sink contained a non-working flashlight, a couple of bandages, and a disinfecting spray, which was inadequate.
6. **Internet Service**: The internet signal was essentially non-existent even when the power was on.
7. **Pet Fee**: The per pet/night fee did not provide any amenities for pets.
While we enjoyed the location, the house needs significant attention and maintenance to justify its extreme price. We hope this feedback helps improve conditions for future guests
Sylvia G.
Stayed 4 nights in May 2024