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Sonesta Hotel Bogota

4-star property
Carrera 15A No. 125-26, Bogotá, Distrito Capital 1-855-887-0424
3.0 out of 5
See all 4 travelocity Reviews

"Staff was great! Loud noises woke me up at 4:00 am and continued, sounded like machinery or something. Room was large but also hot with weak AC and no ... " More

By a verified traveller on Sat 07 Dec 2019

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Hotel Description

4-star Beaux Arts hotel near Unicentro Bogotá

Usaquén stay

With a stay at this Usaquén hotel, you'll be within half a mile (1 km) of Unicentro Bogotá and 2 miles (3 km) of Hacienda Santa Barbara Mall. Usaquén Park and 93 Park are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $129* Per night/room 18 May - 19 May

Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sonesta Hotel Bogota ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Hotel Bogota

Everyone (3) Family (2)
1 out of 5

Posted by on 2 Sep. 2022

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3 out of 5
Staff was great! Loud noises woke me up at 4:00 am and continued, sounded like machinery or something. Room was large but also hot with weak AC and no ability to open windows. Poor lighting in room. Check-In was great and fast. Checkout took awhile as there was only one person working which seemed odd.

Posted by , from Orlando, FL on 7 Dec. 2019

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Comment from Hotel Management

14 Jan. 2020 by Alejandra Melo

Dear John We would like to apologize for the inconvenience presented during your stay, we are going to make the follow up necessary in order to prevent this kind of situations, we hope we can count on your visit again, so we can provide you with an excellent experience. Best regards, Alejandra Melo Quality Assurance Manager

4 out of 5

Posted by on 9 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Alejandra Melo

Estimado Huésped Muchas gracias por el tiempo que nos dedica al dejar su calificación, nos alegra haber estado a la altura de sus expectativas y que haya disfrutado de una grata experiencia. Esperamos muy pronto poder contar con su visita nuevamente. Cordial saludo, Alejandra Melo Coordinadora de Servicio al Huésped

4 out of 5
Property was very clean, service was polite. Problems with air conditioning.

Posted by on 19 Apr. 2019

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Comment from Hotel Management

11 Jun. 2019 by Alejandra Melo

Dear Guest Thank you very much for your kind comments, we are really glad to know that you had an excellent stay in our hotel. We hope we can count on your visit very soon again. Best regards, Alejandra Melo Quality Assurance Manager

About the Sonesta Hotel Bogota

Location Carrera 15A No. 125-26, Bogotá, Distrito Capital 111110

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Sonesta Hotel Bogota. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2011
  • Buffet breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Estación Usaquén Station (3.5 km / 2.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sonesta Hotel Bogota offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Cooks Colombo Peruano - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Beers Pub - Onsite lobby lounge.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Massages
  • Hot stone massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Sonesta Hotel Bogota offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 70000.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Sonesta Hotel Bogota

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 3
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per person (one-way)
  • Airport shuttle fee per child: COP 55000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 70000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonesta Bogota
  • Sonesta Hotel Bogota
  • Hotel Sonesta Hotel Bogota
  • Sonesta Bogota
  • Hotel Sonesta Hotel Bogota Bogotá
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  • Bogotá Sonesta Hotel Bogota Hotel
  • Sonesta Hotel Bogota Hotel
  • Sonesta Hotel Bogota Bogotá
  • Sonesta Hotel Bogota Hotel Bogotá

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.