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Courtyard by Marriott Cold Lake

3-star property
Route 28 and Highway 897, Cold Lake, AB 1-855-887-0424
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1.0 out of 5
See all 2 Travelocity Reviews

Points Of Interest

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Hotel Description

3-star guestrooms with free WiFi

In Cold Lake

Stay at this Cold Lake hotel and you'll be within 2 miles (3 km) of Casino Dene and 6 miles (10 km) of Grand Centre Golf and Country Club. Cold Lake Energy Centre is within 9 miles (15 km) and Cold Lake Marina is within 12 miles (20 km).

Casino, dining

A casino, a 24-hour health club, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free Internet, Smart TVs

The 115 guestrooms offer free WiFi and free wired Internet, Smart TVs with cable channels, and coffee/tea makers. Other amenities include Netflix, free local calls, and hair dryers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$80* Per night/room 22 Dec. - 23 Dec.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Cold Lake ratings based on 2 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Courtyard by Marriott Cold Lake

Everyone (1) Family (1)
1 out of 5
Tried to check in three times, and each time the room was not ready - even waited at the hotel for 45 minutes the third time. Came back later, and was told we were "lucky" our room wasn't given away because we were checking in late. Housekeeping arrived before 9 am, asked them to come back, and they never did - two days in a row. This was the worst service at any hotel I've ever stayed at, and we visit at least 6 hotels per year.

Posted by on 17 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Stephen W - Director of Revenue Management

KC, Thank you for letting us know what happened. We have looked into this and taken action for future improvements. We look forward to better fulfilling your check-in process in the future.

1 out of 5

Posted by on 17 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Stephen W - Director of Revenue Management

We apologize that we did not deliver a 5 out of 5 experience. We hope you will have a chance to join us again in the future for a much better experience.

About the Courtyard by Marriott Cold Lake

Location Route 28 and Highway 897, Cold Lake, AB T9M 1P4

Property Features

Courtyard by Marriott Cold Lake offers its guests an indoor pool, a children's pool, a 24-hour health club, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. A casino, a terrace, and a picnic area are also featured at the business-friendly Courtyard by Marriott Cold Lake. Self parking is free. This 3-star Cold Lake hotel is smoke free.

  • 115 guestrooms or units
  • 4 levels
  • Casino
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Edmonton, AB (YEG-Edmonton Intl.) (312.8 km / 194.4 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Cold Lake offers 115 air-conditioned accommodations with coffee/tea makers and bathrobes. Smart televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. This Cold Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to noon.

Onsite venue - This bistro serves breakfast and dinner.

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 15 per accommodation, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • 24-hour check-in
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9 and CAD 12 for adults, CAD 9 and CAD 12 for children (approximately)
  • Pet fee: CAD 15 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Cold Lake Hotel
  • Courtyard Marriott Cold Lake
  • Courtyard By Marriott Cold Lake Alberta
  • Courtyard Cold Lake
  • Courtyard By Marriott Cold
  • Courtyard by Marriott Cold Lake Hotel
  • Courtyard by Marriott Cold Lake Cold Lake
  • Courtyard by Marriott Cold Lake Hotel Cold Lake

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Bonnyville-Hotels-Courtyard-by-Marriott-Cold-Lake.h16007367-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.