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Grand Hotel Francais

3.0 star property
3-star Victorian hotel in Bordeaux City Centre

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Photo gallery for Grand Hotel Francais

Front of property
Comfort with 1 double bed, non-smoking | Living area
Lounge
Lounge
Comfort Room, Accessible, Ground Floor | Floor plan

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place, Rue Sainte-Catherine
    ‪3 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place, Bordeaux Cathedral
    ‪5 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪15 min drive‬

Room options

View all photos for xxx Superior Single xxx

Superior Room

xxx Superior Single xxx

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Accessible, Ground Floor

Comfort Room, Accessible, Ground Floor | Floor plan

Comfort Room, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bordeaux

Heart of Bordeaux.A stay at this Bordeaux City Centre hotel places you steps from Place Gambetta and within a 5-minute walk of Les Grands Hommes. Notre Dame Church and Rue Sainte-Catherine are also within half a mile (1 km).

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.3 km
  • Grand Theatre of Bordeaux - 5 min walk - 0.4 km
  • Bordeaux Cathedral - 5 min walk - 0.4 km
  • Place de la Bourse - 8 min walk - 0.7 km
  • Place des Quinconces - 8 min walk - 0.7 km

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪French House - ‬2 min walk
  • ‪Land & Monkeys - ‬3 min walk
  • ‪Le Grand Café - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪Bistro Montesquieu - ‬2 min walk

About this property

Grand Hotel Francais

3-star Victorian hotel in Bordeaux City Centre
WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. You can enjoy a drink at the bar/lounge. Grand Hotel Francais also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Bordeaux hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Hotel Francais offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Reviews

Grand Hotel Francais Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 544 out of 976 reviews
Rating 8 - Good. 338 out of 976 reviews
Rating 6 - Okay. 70 out of 976 reviews
Rating 4 - Poor. 16 out of 976 reviews
Rating 2 - Terrible. 8 out of 976 reviews

Reviews

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location….fantastic staff! Our room was spacious and clean. The bed and pillows were so comfy. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with very helpful staff. A little bit tired but warm and friendly
Stayed 1 night in Aug 2025

8/10 Good

philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location just off main shopping area. Very clean. A/C in room. Excellent breakfast. Beautiful cocktail bar. Would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Denys

Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in Bordeaux, location, staff, quality and amazing breakfast, 10 of 10 overall
Stayed 4 nights in Aug 2025

8/10 Good

Harmesh

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Maritoni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and Amazing staff!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the proximity to shops, dining, and the friendliness of staff. Quaint and charming, but modernized. Excellent shower! Clean and nice linens. As a minor detail, bring your own hair conditioner, they only offer a body/hair wash.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A highly recommended Hotel

What a charming and elegant hotel. The staff were amazing and assisted with any needs such as taxi scheduling, proving iron board extra water, and overall very welcoming and beautiful personalities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chai, Las Vegas

Liked: Cleanliness, property conditions & facilities
centrallt located for shopping and dinning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book your stay for Bordeaux here

This hotel is perfect for a stay in Bordeaux, all the staff were great, in particular the two barmen we met in the Bar Casa on site. The bar itself had excellent cocktails and a stunning interior. Location wise it’s super close to everything, including the tram stops and main shopping streets.
Stayed 5 nights in Jul 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing central location with very helpful and friendly staff. Didn’t try the breakfast but our few days there were very pleasant. The top floor room was a little ‘tired’ but perfectly serviceable for our needs. Would recommend for a central Bordeaux hotel that doesn’t cost the earth.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, Central location, close to everything including Metro from airport. The beds very comfortable, and rooms very quiet for great sleep. Morning breakfast was convenient and opens early. The girls at the front desk were all very friendly and helpful. The area around the centre closes early, with just local bars & bistros open after 8pm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great view, very comfortable. Staff was amazing and help find food for my sick fiancé in the middle of the night.
Stayed 1 night in Jul 2025

8/10 Good

Gregory, Deeside

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Amenities
Great location. Lovely hotel and staff. Great breakfasts. Really happy and would stay their again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to centre and very quiet combi ed with welcoming staff
Stayed 3 nights in Jul 2025

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities

Great location to launch from

The location of the hotel is very good, right in the middle of the city so you are very close to anything you need. You have to give your room key to reception every time you leave which we found very strange, and they do not verify you before handing back the key card. You do need to keep the air conditioner on at all times in the summer to keep the room cool. For me, personally, the mattress was far too soft so I did not sleep well any of the nights but that is personal.
Stayed 4 nights in Jun 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonder

Wonderful hotel in a
Stayed 4 nights in Jun 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and welcoming! Beautiful building, very clean.
Stayed 4 nights in Jun 2025