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Hotel Description

3-star hotel near Grand Theater Opera National of Bordeaux

Bordeaux City Centre stay

Within a 10-minute walk of this Bordeaux City Centre hotel, you'll find Grand Theater Opera National of Bordeaux and Aquitaine Museum. Musee des Beaux-Arts and Place de la Bourse are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants and a rooftop terrace. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. Self parking, a business center, and a terrace are also offered.

Room, 1 Queen Bed (Small Mama Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $144* Per night/room 24 Mar. - 25 Mar.

Room, 1 Double Bed with Sofa bed (XL Mama Triple)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed (Large Mama Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (Medium Mama Double)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and concierge services are also featured at Mama Shelter Bordeaux. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Bordeaux hotel is smoke free.

  • 97 guestrooms or units
  • 2 dining venues
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Bordeaux St-Jean Station (2.7 km / 1.7 mi)
  • Metro station: Gambetta Tram Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mama Shelter Bordeaux offers 97 accommodations with computers and safes. 27-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Computer
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Mama Shelter Bordeaux has 2 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Caters to gay and lesbian guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bordeaux Mama Shelter
  • Mama Bordeaux
  • Mama Shelter Bordeaux
  • Mama Shelter Bordeaux Hotel
  • Mama Shelter Hotel Bordeaux

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.