DoubleTree by Hilton Boston - Downtown

4.0 star property
4-star hotel near Boston Common

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Boston - Downtown

Situated on a city street, this hotel features a striking glass facade and a modern architectural design.
Relax in style with a grand staircase, flat-screen TV, and comfortable seating areas.
Relax in style with comfortable seating and shade under umbrellas in our inviting outdoor space.
Enjoy a warm and inviting atmosphere with a variety of seating options and a selection of pastries and coffee.
Relax in a stylishly designed room with a comfortable bed, sofa, and armchair, plus a desk and flat-screen TV.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    ‪10 min walk‬
  • Copley Square
    ‪15 min walk‬
  • TD Garden
    ‪3 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, City View

8.0 out of 10
Very good
(9 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

King Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

9.0 out of 10
Wonderful
(61 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

You may also like

About the area

Boston

Bay Village stay.Within a 15-minute walk of this Bay Village hotel, you'll find Boston Common and Newbury Street. Copley Square and Faneuil Hall Marketplace are also within 2 miles (3 km).

What's nearby

  • Boston Common - 10 min walk - 0.8 km
  • Copley Square - 15 min walk - 1.3 km
  • Faneuil Hall Marketplace - 19 min walk - 1.6 km
  • New England Aquarium - 19 min walk - 1.7 km
  • TD Garden - 3 min drive - 2.9 km

Getting around

  • Tufts Medical Center Station - 1 min walk
  • South Station - 13 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪Royale Boston - ‬4 min walk
  • ‪Rock Bottom Restaurant & Brewery - ‬5 min walk
  • ‪Wisteria Restaurant - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

DoubleTree by Hilton Boston - Downtown

4-star hotel near Boston Common
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

  • 1 building
  • 267 guestrooms or units
  • 6 levels
  • Built in 2000
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. The tax ID number is C0015000351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1009 reviews
Rating 8 - Good. 245 out of 1009 reviews
Rating 6 - Okay. 106 out of 1009 reviews
Rating 4 - Poor. 60 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Lashelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and my room was cleaned every day. I enjoyed my visit. Thanks
Stayed 3 nights in Apr 2025

10/10 Excellent

kaylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good
Stayed 1 night in Apr 2025

8/10 Good

Saurabh

Stayed 2 nights in Apr 2025

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Mar 2025

10/10 Excellent

Laura Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing. Milagros in front Desk provided exceptional customer service by recommending places to visit in downtown Boston, helping to request by cab to the airport and answering all my questions. Julian was really nice when helping us in the restaurant. Juana , the house keeper was very sweet and made sure we had everything we needed in our rooms on time. Will definitely come back to this place!
Stayed 3 nights in Apr 2025

6/10 Okay

Ryan, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
It seems to be an otherwise good hotel - but on a recent weekend stay there was a disturbance outside on the streets in the middle of the night on a Friday night with young people playing music at extremely loud volume from their cars and just general mayhem. It appeared to be a chaotic situation outside the hotel until the Police finally came and broke it up. Unfortunately, the following night was only slightly better. I'm not sure what was going on, and of course the hotel can't be blamed directly for this type of disturbance, but travelers should still know about it as it made it difficult to sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kambiz, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near shopping and more.
Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

AKLILU

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Great staff loved the Y next door too
Stayed 3 nights in Mar 2025

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Mar 2025

10/10 Excellent

Kerry-Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property. It's right within walking distance of the Boch Center and several different restaurants. The restaurant in the hotel itself was delicious and the staff were all super friendly. The valet parking is a little expensive, but as someone who doesn't feel confident driving in the city, it was perfect for me because I was able to just leave my car at the hotel and walk to the show I was there for. I could definitely hear others in the hallway a few times during the night, but nothing crazy and nothing enough to actually disturb my night.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff! The major drawback was no free wifi for guests, even in rooms. Would reconsider staying at hilton for work trips for this reason.
Stayed 1 night in Mar 2025

4/10 Poor

alexandria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff had language barriers. The hotel was super dirty. I was very disappointed. There was not a real window in our room so even during the day it was super dark in the room. There was a musky smell throughout the entire hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Karey

Liked: Staff & service, property conditions & facilities, room comfort
The hotel and employees were great. The food was very good. Not sure on the pool but was told it was the YMCA pool that we had access to.
Stayed 2 nights in Mar 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine, actually better than expected
Stayed 1 night in Mar 2025

10/10 Excellent

Dayzha, Limington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! This was my 3rd time staying. Love how convenient the location is, it’s in the what feels like the heart of the city and so many walkable restaurants and shops nearby. Service inside was excellent and the rooms were clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole Sinewe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay! The beds were super comfortable. The chocochip cookie was a nice treat at check in. Thanks for the recommendation of the Bonjour Cafe for breakfast! It was delicious
Stayed 1 night in Mar 2025

8/10 Good

Becki

Liked: Cleanliness, property conditions & facilities
I was relieved to have a microwave in the room
Stayed 1 night in Mar 2025

10/10 Excellent

GONGYU

Stayed 5 nights in Mar 2025

10/10 Excellent

Enyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Expectations met

It was everything I expected.
Stayed 1 night in Jan 2025