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DoubleTree by Hilton Boston - Downtown

3.5-star property
821 Washington Street, Boston, MA 1-855-887-0424
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4.1 out of 5
Very good!
See all 59 Travelocity Reviews

"Staff friendly, beds comfortable and cookies delicious! " More

By a verified traveller on Sun 17 Nov 2019

Points Of Interest

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Hotel Description

3.5-star hotel near Boston Opera House

Downtown Boston stay

At this Chinatown hotel, you'll be well placed to visit Tufts Medical Center and Boch Center, both steps away. Boston Opera House and The Freedom Trail are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

WiFi, flat-screen TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 267 guestrooms also offer WiFi and flat-screen TVs with cable channels. Wired Internet, room service, and premium bedding are also available.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$151* Per night/room 5 Jun. - 6 Jun.

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Boston - Downtown ratings based on 59 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Boston - Downtown

Everyone (9)
5 out of 5

Awesome location, friendly staff, very comfortable beds

Cons: No free Internet
We were so happy with this hotel! The location is excellent for walking to many different areas in Boston, and is extremely close to Boston Common. The bed was SO comfortable and the staff were extremely friendly. One day, I forgot to remove the "Do not disturb" sign from our door so our room wasn't cleaned. As this was my fault, I wasn't too concerned but asked the front desk for more towels. We went for dinner, and when we came back they'd cleaned our room for us! I thought that having to pay for wi-fi would be a bummer, but in the end we didn't end up having to as the business center always had a computer free. I will definitely stay here again when I come back to Boston. I truly don't have a bad thing to say.

Posted by on 18 Dec. 2012

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5 out of 5

Posted by on 21 Nov. 2019

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5 out of 5
Staff friendly, beds comfortable and cookies delicious!

Posted by on 17 Nov. 2019

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5 out of 5

Posted by on 7 Sep. 2019

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5 out of 5

Posted by on 20 Feb. 2019

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3 out of 5
The hotel was perfect for our stay for our daughter's Parents and Family Weekend. However, I called Hilton the day before our arrival to ask if we could get a cot so our daughter could stay with us one night. I was told to ask at the front desk when we checked in for the cot and when I did that I was told the hotel did not have any cots.

Posted by , from New Jersey on 29 Oct. 2018

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5 out of 5
Nice hotel, clean, Starbucks in Lobby, Uber friendly

Posted by on 14 Oct. 2018

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5 out of 5
Super location, close to Boston commons and many tourist spots (walkable)

Posted by on 18 Sep. 2018

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4 out of 5
Two amenities were missing that, as we stay at a number of hotels, we thought should be part of the (high) cost: A fridge in the room and complementary breakfast. We were to get a text when the two rooms we needed were ready and did on the first room, but never heard on the second room. The older gentleman in the lower lobby was especially helpful with our luggage. So were the desk staff.

Posted by on 4 Sep. 2018

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4 out of 5

Great hotel with in walking distance of Boston Com

Pros: everything!
Location: It is right next to Tufts medical center, and about a 7 min walk to Boston Commons. It was still only about 20 min walk the the North end.
The Staff was excellent! Every person I encountered was very helpful and friendly! The rooms were very clean and comfortable, housekeeping was very nice and helpful, when I inquired about different pillows. It is right next to Tufts medical center, and about a 7 min walk to Boston Commons. It was still only about 20 min walk the the North end. Located 2 blocks China Town and The Theater District Great location, reasonably comparative price. Would stay there again!

Posted by on 15 May 2016

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About the DoubleTree by Hilton Boston - Downtown

Location 821 Washington Street, Boston, MA 02111

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. There are 3 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee. This 3.5-star Boston hotel is smoke free.

  • 1 building
  • 267 guestrooms or units
  • 6 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (7.9 km / 4.9 mi)
  • Train station: Boston South Station (1.1 km / 0.7 mi)
  • Metro station: Tufts Medical Center Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, and hair dryers. This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.

Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015000351. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Tax ID - C0015000351
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 23 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Downtown DoubleTree
  • Boston Downtown Hilton
  • DoubleTree Boston Downtown
  • DoubleTree Hilton Boston Downtown
  • DoubleTree Hilton Hotel Boston Downtown
  • Hilton DoubleTree Boston Downtown
  • Doubletree Boston - Downtown Hotel Boston
  • DoubleTree Hilton Boston Downtown Hotel
  • Doubletree By Hilton Boston
  • DoubleTree by Hilton Boston - Downtown Hotel
  • DoubleTree by Hilton Boston - Downtown Boston
  • DoubleTree by Hilton Boston - Downtown Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.