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Bournemouth Carlton Hotel, BW Signature Collection

3.0 star property
3-star beachfront hotel near Bournemouth Beach

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Photo gallery for Bournemouth Carlton Hotel, BW Signature Collection

Outdoor wedding area
Bar (on property)
Indoor pool, seasonal outdoor pool, sun loungers
On the beach
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
East Overcliff, Dorset, Bournemouth, England, BH1 3DN
  • Place, Bournemouth Beach
    ‪1 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View

7.4 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

Suite, 1 Double Bed, Non Smoking, Sea View (with Sofabed)

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

Suite, 1 Double Bed, Balcony, Sea View (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Sea View

Superior Room, 1 Double Bed, Non Smoking, Sea View

Superior Room, 1 Double Bed, Non Smoking, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 49 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the area

Bournemouth

On the beach.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth Beach and Bournemouth International Centre. Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre are also within half a mile (1 km).

What's nearby

  • Bournemouth Beach - 1 min walk - 0.2 km
  • Bournemouth Pavillion Theatre - 9 min walk - 0.8 km
  • Bournemouth Lower Gardens - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.0 km
  • Bournemouth Pier - 12 min walk - 1.0 km

Getting around

  • Bournemouth Station - 16 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 12 min drive

Restaurants

  • ‪Domino's Pizza - ‬8 min walk
  • ‪Caffe Dino - ‬6 min walk
  • ‪Korean Grill - ‬6 min walk
  • ‪El Murrino Beachside - ‬9 min walk
  • ‪The Green House - ‬4 min walk

About this property

Bournemouth Carlton Hotel, BW Signature Collection

3-star beachfront hotel near Bournemouth Beach
Bournemouth Carlton Hotel, BW Signature Collection offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Bournemouth Carlton Hotel, BW Signature Collection. Parking is available for a fee.

This 3-star Bournemouth hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bournemouth Carlton Hotel, BW Signature Collection offers 76 accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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  • Restaurant
  • Breakfast available
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (47 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are available for GBP 5.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Uncovered self parking fee: GBP 20 per day
  • Pet fee: GBP 25 per pet, per night
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open April 18 and close October 31.

Property is also known as

Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Bournemouth Carlton Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 261 out of 996 reviews
Rating 8 - Good. 389 out of 996 reviews
Rating 6 - Okay. 213 out of 996 reviews
Rating 4 - Poor. 85 out of 996 reviews
Rating 2 - Terrible. 48 out of 996 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia, KANATA

Travelled with group
Liked: Cleanliness, staff & service, amenities
This is a lovely old hotel with well maintained lobby, lounges, restaurant, bar, and grounds. Unfortunately, our first suite was very "tired" with a chipped bathtub, chipped walls, peeling wall paper and very uninspiring, austere decor for a British hotel - i.e. one kleenex box and some prints on the walls. Our second suite was better maintained but was missing items like a luggage rack, drinking glasses, full length mirror.... In both suites we had to hunt in the cupboard for a second set of towels and pillows. I understand that they're trying to be more ecologically green but they've gone a bit too far. Service was excellent all around and the restaurant was very good also. It's located on the east cliff with a lovely view. Gardens and pool must be very pretty in the summer.
Stayed 3 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice big room, staff friendly on arrival although trainee on departure was surly. Car parking very expensive but secure!
Stayed 2 nights in Sep 2025

6/10 Okay

Toby

Business traveller
Liked: Staff & service, room comfort

Work tip

The room was very spacious, but gloomy - just one standard lamp and 2 bedside lamps. A short term fix would be a pair of desk lamps (or a desk in the bathroom, which was very well lit!). Also the towel rail was not working - hope they get it fixed before winter comes!
Stayed 2 nights in Sep 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea views. Large spacious family room and friendly helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort

Our Stay

Are stay was very enjoyable, the room was very spacious the bathroom needs towel rails, and some redecoration in the bedroom . The food was very good but needed some more choice on the menu .
Stayed 5 nights in Sep 2025

6/10 Okay

Nicolai, Chesham

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Most of the property is pretty tired, but the indoor pool and spa were not open - and the spa has been removed which is misleading. The staff at check-in made no effort to compromise or be conciliatory with us (4yo in tow) which made the whole start a real poor experience.
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good venue in walking distance of seafront and town. Disappointment was indoor pool largely closed for repairs.
Stayed 4 nights in Aug 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Sally

Stayed 4 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Mate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Im going to be honest here; early check-in is not an option. Weve been made to wait 1.5hrs after check-in time, but were given bar vouchers so fair play on staff trying to make do. Shower sink took ages to clear water, room window was opening all the way (I was with 2 small kids). Hotel is old and in need of refurbishment.
Stayed 1 night in Aug 2025

4/10 Poor

John

Stayed 2 nights in Aug 2025

6/10 Okay

Us

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location is very good the sea and swimming pool gives it a great view. The hygiene can be improved. Overall the staff are friendly.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a Hen party. Hotel was really welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a spacious suite on the 2nd floor with beautiful sea views. Hotel has a great location, just a short walk to Bournemouth beach. Bed was super-comfy, pool area was well-maintained and we were pleasantly surprised with the food (having read mixed reviews). We would definitely return.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Roy

Liked: Room comfort
Disliked: Property conditions & facilities

Good and bad.

Hotel has seen better days. Very badly cracked sink, rotten under the taps and quite possibly the worst hotel shower i have ever experienced in my sixty odd years. Long, long walk with steps up and down to room 105. Against that a very large room, a larger than king size bed that was extremely comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Dennis

Stayed 1 night in Jul 2025

6/10 Okay

Shamim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During my recent trip to Bournemouth, I stayed at the Bournemouth Carlton Hotel. Below is my detailed feedback: Positives Prime Location: The hotel’s location is genuinely convenient—just a short stroll to both the beach and the town centre. This makes it easy to enjoy seaside walks, access local shops, and explore Bournemouth’s main attractions without needing transportation. Spacious Rooms: The guest rooms are generously sized, giving ample space to relax after a day out. This was a pleasant surprise compared to many city hotels with cramped accommodations. Decent Restaurant Food: The food served at the on-site restaurant was decent. While not gourmet, the variety and quality met expectations and provided a comfortable dining option on evenings when I didn’t feel like venturing out. Negatives Aging Building & Poor Maintenance: Being an older property, the building shows signs of wear and tear. Maintenance standards are below what I’d expect, with aspects of the infrastructure not being up to the mark. Low Water Pressure: A notable issue was the lack of water pressure in both the shower and the washroom. This made showers less enjoyable and points to plumbing concerns that need attention. Room Cleaning Service: Housekeeping requires significant improvements. The room cleaning service was inconsistent, and requests for towels went unanswered despite multiple calls. This lack of responsiveness detracted from the overall comfort.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!!!

It was fantastic, we loved it so much the staff were brilliant and they went on and beoned for us. Can't wait till we go back again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pools
Stayed 1 night in Jul 2025

10/10 Excellent

Reg

Travelled with family
Liked: Cleanliness, amenities
We were lucky to have a see view, the room itself was very large and clean and a little dated which didn't detract from our 2 day stay. The communal areas were in better condition and the two pools were lovely, we ate once at the hotel and the breakfast was excellent. All staff were very good and Neolia on reception was particularly pleasant, with nothing to much trouble. Would definately stay again.
Stayed 2 nights in Jul 2025