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New Westcliff Hotel

3.0 star property
3-star Victorian hotel near Bournemouth International Centre

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Photo gallery for New Westcliff Hotel

Indoor pool
Spa
Lounge
Front of property
Exclusive Double Room

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available

Explore the area

View in a map
27-29 Chine Crescent, Bournemouth, England, BH2 5LB
  • Place, Durley Chine Beach
    ‪8 min walk‬
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Place, Bournemouth International Centre
    ‪11 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Iron/ironing board, bed sheets

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Iron/ironing board, bed sheets

Family Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room

Exclusive Double Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Romantic Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bournemouth

Bournemouth City Centre stay.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth Beach and Bournemouth International Centre. Durley Chine Beach and The Square are also within half a mile (1 km).

What's nearby

  • Durley Chine Beach - 8 min walk - 0.7 km
  • Bournemouth Beach - 8 min walk - 0.7 km
  • Bournemouth International Centre - 11 min walk - 0.9 km
  • Bournemouth Pavillion Theatre - 14 min walk - 1.2 km
  • Bournemouth Pier - 14 min walk - 1.2 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬4 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪the palm - ‬4 min walk
  • ‪Smokin' Aces - ‬5 min walk
  • ‪Olive Bistro Cafe - ‬5 min walk

About this property

New Westcliff Hotel

3-star Victorian hotel near Bournemouth International Centre
New Westcliff Hotel offers its guests an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and a garden are also featured at New Westcliff Hotel. For a fee, parking is available.

This Victorian Bournemouth hotel is smoke free.

  • 53 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
New Westcliff Hotel offers 53 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 9:00 AM for a fee: GBP 8.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Energy-saving switches in guestrooms
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 8.50 for adults and GBP 8.50 for children
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

New Westcliff
New Westcliff Bournemouth
New Westcliff Hotel
New Westcliff Hotel Bournemouth
Bournemouth Hotel New Westcliff
Bournemouth Hotel Westcliff
Hotel New Westcliff
New Westcliff Hotel Hotel
New Westcliff Hotel Bournemouth
New Westcliff Hotel Hotel Bournemouth

Frequently asked questions

How close is New Westcliff Hotel to the airport?

New Westcliff Hotel is 6.7 mi (11-min drive) away from the Bournemouth (BOH-Bournemouth Intl.) airport, the closest popular airport to the property.

Does New Westcliff Hotel have an airport shuttle?

Airport shuttle services are not available at New Westcliff Hotel.

How close is New Westcliff Hotel to the beach?

This hotel is a short 10-minute walk from Bournemouth Beach and 7-minute walk from Durley Chine Beach. Don't forget your sunscreen!

Does New Westcliff Hotel offer free breakfast?

Free breakfast isn’t provided at New Westcliff Hotel, but to-go breakfast is offered for a fee of GBP 8.50 for adults and GBP 8.50 for children. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at New Westcliff Hotel?

No, there is no casino at this hotel, but Genting Casino Bournemouth (13-min walk) is nearby.

What time is check-in at New Westcliff Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at New Westcliff Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10 per day. Extended parking is available for GBP 10 per day.

Does New Westcliff Hotel have a pool?

New Westcliff Hotel features an indoor pool.

Does New Westcliff Hotel have a restaurant?

Yes, there is a restaurant on site.

Does New Westcliff Hotel have a spa?

There are no spa services available at this hotel.

How close is New Westcliff Hotel to downtown Bournemouth?

New Westcliff Hotel is 0.4 mi away from Bournemouth.

New Westcliff Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 54 out of 414 reviews
Rating 8 - Good. 162 out of 414 reviews
Rating 6 - Okay. 118 out of 414 reviews
Rating 4 - Poor. 45 out of 414 reviews
Rating 2 - Terrible. 35 out of 414 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Clive

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

3 night stay

The reception was ok. Cleanliness ok Bed comfort Zero Bathroom Area Zero General atmosphere Zero. Only food available a Breakfast box by the door. Left after one night and had to pay to stay in another hotel Hotel near by provide good service and Evening meal plus cooked breakfast at just a small amount more than the Westcliffe. Cost me an additional £500. Covid Excuse does not apply as I have stayed in 4 hotels in Devon and Cornwall all providing good service and Food. Only worth £40 per night if you did not want to eat and sleep. Would not recommend it to Anyone
Stayed 3 nights in Sep 2021

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, good location

Outside appearance
Stayed 1 night in Sep 2021

8/10 Good

Shahnam

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Lovely stay but a few downsides. hot in the room and little air flow when windows were open. Bed was very comfy and it was very clean but water pressure in shower was not very strong. We ordered breakfast which was around £7 but it didn’t meet our expectations as most of it was packaged sugary food. The pool, sauna and jacuzzi was a real highlight, and booking a slot to ourselves was easy.
Stayed 1 night in Sep 2021

10/10 Excellent

Madalin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Jason

Stayed 1 night in Aug 2021

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it should be cheaper as they don’t do anything for you no cleaning ect
Stayed 2 nights in Sep 2021

8/10 Good

Dahlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

At first we found all the extra rules quite frustrating (Only 1 hour in the pool at allocates time, no left luggage, no late check out etc) but I have to say the manager really made up for it and was so kind and accommodating and let my kids use the cinema even after we checked out. He made us feel very welcome and for this reason we were happy overall.
Stayed 1 night in Aug 2021

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
The man on front of house has fantastic customer service skills. Nothing was a problem to him and he was alway's willing to help.
Stayed 2 nights in Aug 2021

8/10 Good

Lloyds

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities

Relaxing trip.

It was a very good relaxing trip. So close to the beach and facilities which were all within walking distance. The use of the pool, sauna and jacuzzi was an added plus and helped us to relax even more.
Stayed 1 night in Aug 2021

2/10 Terrible

Taner

Stayed 1 night in Aug 2021

8/10 Good

David

Liked: Property conditions & facilities
Was fine for a 1 night. Short walk to the beech and town
Stayed 1 night in Aug 2021

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Quaint and clean, C19 changes worked well, reception desk very helpful, would be nice to have luggage storage as check out is early (the beach is near!!!)
Stayed 3 nights in Aug 2021

6/10 Okay

June

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Hotel very poor. Bedroom small and cramped, same with the bathroom. Hot water non existent at peak times in the morning and evening. Continental breakfast served in a box. Very basic and charged £8 but items in the box came with prices on and tbd cost was just over £3
Stayed 4 nights in Aug 2021

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid!!

Avoid room 14!!! I am extremely disappointed having contacted the hotel on two separate occasions and have still not had a response! Rather than write a poor review, I thought I would speak to the lady on the desk to raise my concerns. This has been quite an unpleasant stay for a few reasons - The standard of cleaning in room was terrible even after I addressed this on arrival, the room got hoovered but it still needed cleaning especially around places that needed a pipe to clean the area! The bathroom shower tray was absolutely filthy! Additionally, we didn’t get much sleep at all, due to the bed being so uncomfortable; the springs stick out and so we had to sleep on top of the duvet but also the bed tilts when lying close to the left side by the window! The hair dryer has no safety guard on it and when I dried my hair, I got all my hair sucked into the back and had to cut it out!! I went to the reception desk to ask for a replacement so I could dry my hair after swimming and they said I had to wait for house keeping to arrive but we were checking out so I couldn’t dry it! Also the jacuzzi had scum all around it. When I raised these these concerns I was just told sorry! This wasn’t good enough; the manager wasn’t there to speak too! I would never return or recommend this hotel!
Stayed 1 night in Aug 2021

4/10 Poor

Sabeya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Non family friendly room more for travellers wanting to stay in shelter.
Stayed 1 night in Aug 2021

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities

July 2021

I enjoyed the facilities at the New Westcliff Hotel. It was great to have an hour use of the swimming pool all to myself. There is a jacuzzi and sauna though I did not have time to use either. The reception staff are amiable, and I spoke to Mark on several occasions. He was pleasant, easy to approach, and helpful. There was plenty to do in Bournemouth and I took advantage of the hotel's central location. I would happily stay again. However, a single room is quite tight and lacks space. Not very much that can be done about the single rooms I presume, but it is a comment I would make that other hotels tend to have more rooms around the area of the bed and space to walk around. Thank you for the overall positive experience.
Stayed 4 nights in Jul 2021

2/10 Terrible

Wayne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away.

Check in was the only neutral part of this experience. The room was a box, room 8. I could touch both walls with out stretching. the decor was old. This I can put up with. What I do object to is the state of the bed. This had a broken base, leaving a plank of wood across the bed as the only real support for the mattress.
Stayed 1 night in Jul 2021

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family room at New Westcliff Hotel

It was a good stay with what to expect as Covid restriction still followed. Close to the beach and walking distance with breakfast pre packed.
Stayed 2 nights in Jul 2021

2/10 Terrible

Mayooran

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not again

Unfriendly staff… Not felt welcomed… Unpleasant room.. Not as big as stated.. Bad quality beds.. Tiny little shower… No air condition or fan Extremely poor quality box breakfast Not value for money at all.
Stayed 2 nights in Jul 2021

2/10 Terrible

Melika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021