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The Cumberland Hotel - OCEANA COLLECTION

4.0 star property
4-star beachfront hotel near Bournemouth Beach

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Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Exterior
Double Room, Balcony, Sea View
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Double Room, Balcony, Sea View | View from room
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
27 East Overcliff Drive, Bournemouth, England, BH1 3AF
  • Bournemouth Beach
    ‪5 min walk‬
  • Bournemouth International Centre
    ‪16 min walk‬
  • Bournemouth Pier
    ‪16 min walk‬
  • Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Crash Pad Single Room

Crash Pad Single Room

Crash Pad Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Balcony, Ocean View

Superior Double Room, Balcony, Ocean View

Superior Double Room, Balcony, Ocean View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Balcony, Ocean View

Family Quadruple Room, Balcony, Ocean View

Family Quadruple Room, Balcony, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Comfort Family Triple Room

Comfort Family Triple Room

Comfort Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Triple Room, Balcony, Ocean View

Family Triple Room, Balcony, Ocean View

Family Triple Room, Balcony, Ocean View

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for King Suite, Balcony and Ocean View

King Suite, Balcony and Ocean View

King Suite, Balcony and Ocean View

  • 53 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room, Sea View

1 bedroom, desk, iron/ironing board, free WiFi

Family Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Bournemouth

On the beach.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth Beach and Bournemouth Pier. Russell-Cotes Art Gallery and Museum and Boscombe Beach are also within half a mile (1 km).

What's nearby

  • Bournemouth Beach - 5 min walk - 0.4 km
  • Bournemouth Pavillion Theatre - 13 min walk - 1.2 km
  • Oceanarium - 16 min walk - 1.4 km
  • Bournemouth International Centre - 16 min walk - 1.4 km
  • Bournemouth Pier - 16 min walk - 1.4 km

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • ‪O'Neill's - ‬10 min walk
  • ‪Naked Coffee - ‬10 min walk
  • ‪Dosa World - ‬10 min walk
  • ‪Nathan’s Famous - ‬9 min walk
  • ‪Sprinkles Gelato - ‬11 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

4-star beachfront hotel near Bournemouth Beach
The Cumberland Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 1970 square feet (183 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Cumberland Hotel - OCEANA COLLECTION. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Bournemouth hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 4 levels
  • 1970 sq ft of conference space
  • 183 sq m of conference space
  • Built in 1937
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Cumberland Hotel - OCEANA COLLECTION offers 108 accommodations with coffee/tea makers and hair dryers. Plasma televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages.

Languages

Afrikaans, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish

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  • Spa
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3.6 out of 5, Good, 1,004 reviews
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Property amenities

Family friendly

  • Children's dinnerware
  • High chair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • Elevator

Room amenities

Entertainment

  • Plasma TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):
  • One of the swimming pools
  • Spa
The following facilities will be closed during January, February, March, April, December, and November:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for GBP 6.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

The Cumberland Hotel - OCEANA COLLECTION Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 1003 reviews
Rating 8 - Good. 364 out of 1003 reviews
Rating 6 - Okay. 177 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandre

Stayed 1 night in Mar 2025

10/10 Excellent

Himanshu

Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect location, hotel a little tired in places

Fantastic location right on the beach. Sea view room worth the extra. Staff were very attentive, wonderfully cheerful & nothing was too much trouble. The room was well equipped, almost too much furniture, & the only criticism was that the mattress needs replacing & was too soft & lumpy. The bathroom was large & well equipped, the small fridge was very useful. Ventana restaurant was superb, delicious food & very good value.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Cumberland hotel its dog friendly small dogs the breakfast was good choice the staff were very friendly will definitely return
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Overnight stay

Stayed with the family on 4th floor. Nice sea view room, radiator kept room warm. Bed seemed too soft and towels definitely needs to be cleaned and inspected before laying out for guests.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay as always
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

2 Day break

Great 2 day break. Dinner and breakfast was great as was the staff. Only downside was the leisure facilities were in the next door hotel and as it was cold and wet not easy to get to.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Sociable and warm staff Good service
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Judit on reception was exceptionally helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with partner
Nice hotel in good location. Staff are really excellent. Cocktails amazing. Lift very small but functional. Car park tiny but can share adjacent hotels facilities. Would definitely return there.
Stayed 3 nights in Nov 2024

6/10 Okay

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
'Comfort' room very small.
Stayed 1 night in Oct 2024

4/10 Poor

Nkululeko

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Nick

Travelled with family
Disliked: Property conditions & facilities

Balanced View

Price was discounted on line the following day from booking. Hotel eventually made a gesture. Nicely presented room / decor. Maintenance was POOR. Some staff members were Excellent.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk from the railway station, I enjoyed the cliff top location, 20 minute walk to Bournemouth centre in one direction, Boscombe the other way, Reception staff were very nice, I was given a complimentary room upgrade which was very much appreciated Didnt have breakfast so unable to comment on food I had a very enjoyable stay
Stayed 3 nights in Oct 2024

6/10 Okay

Luke

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yvette

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2024

6/10 Okay

Robert

Stayed 1 night in Aug 2024

4/10 Poor

Jose

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The single room dubbed the crash pad is awful and well below par of the standard expected. AA inspector would downgrade this hotel. It is not 4 star, the Qataris need to put money into this hotel as it is looking dated inside. Staff are lovely and were apologetic for not being able to upgrade my room. Rusty windows toilet close to wall hitting your knees against the wall when sitting , leak in shower all over bathroom floor. Noisy extract from bathroom. Uncomfortable and dirty. I will not be returning to this hotel again. I would rather sleep in the car if I had too.
Stayed 1 night in Sep 2024