4/10 Poor
Abigail D.
9 Nov 2022
Liked: Cleanliness
Aggravating and Noisy
The little flat is fine, but a loud spinning noise in the building penetrated the entire apt, especially the bedroom! I told the owner the first day and he said other renters had mentioned it but he did not what it was. He does not live there he said nor had he ever slept there.... Apparently he did not feel responsible for this disturbance. The noise drummed on non stop 24 hours. The owner told me to check with other residents if I wanted more information; I did that and discovered it was the building ventilation which apparently acc to 2 permanent resident in 2 full time apartments at furthest ends of the building was louder that normal. They did not hear it in their apts but certainly in the stairwell. In my rental it made sleep quite problematic, and was maddening in the main room if you didn't put the Tv on or music (if your had brought something to play it) to drown out the obnoxious buzzing. I told the owner what the other residents had said and he said they should contact the 'syndic', and he would, but could not say if they would respond... He said it was not up to him to do anything.?? which as owner renting a place out for money I disagree with.
Result- Nothing WAS done and after 2 nights I had a headache, was exhausted from lack of sleep, and left 1 day early. I would like to be reimbursed for a minimum of one night,, and tried to reach VRBO, BUT without internet access inthe rental it was difficult; NO WIFI..
Not only did I as paying guest have to spend my time to elucidate the noise problem, but nothing was done to stop or diminish the noise during my stay which made my vacation nerve wracking and unpleasant. I left more exhausted than when arrived, and had to cut short my stay and change travel due to the annoyance.
Lastly on owner communication, I was organized to leave Wed 11/9 by train at 12:30PM . Owner wanted the place vacated by 10 am, which I agreed to, but asked if I could leave my baggage for 2 hours 10 am-12 noon. He adamantly refused and said vacating the premises meant taking my personal belongings.
Being on foot & public transport I had nowhere to leave anything, which meant dragging heavy belongings for 2 hours, or merely sitting in a café without moving, since the owner I had just paid a non restful vacation stay would not allow me to leave my bags 2 MORNING hours the day of my departure!! I was stunned- if you would like proof of his words I have the text messages we exchanged (in French).
Abigail D.
Stayed 3 nights in Nov 2022