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"I had room 309. Night stand plugs were smash in. The tv controller was inoperable. A/c was out for a couple hours recirculating my the same air. T ... " More

By a verified traveller on Tue 14 Nov 2023

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Hotel Description

Enjoy the outdoor pool at this Bowling Green hotel

In Bowling Green

Within 3 miles (5 km) of this Bowling Green hotel, you'll find Torrey Oaks Golf Course and Paynes Creek State Historic Park. AdventHealth Wauchula is within 6 miles (10 km) and Cracker Trail Museum is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a picnic area are also offered.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $173* Per night/room 25 Apr. - 26 Apr.

Suite, Multiple Beds, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Heritage Inn & Suites ratings based on 17 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Heritage Inn & Suites

Everyone (10) Couples (1) Family (3)
1 out of 5
Very comfortable and friendly.

Posted by on 17 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Hotel Manager

Dear John,We appreciate your nice comments for a comfortable stay and friendly service but sorry to see only 1-star rating. It would be nice if you could elaborate on it so we can improve on the areas where we missed it out.Sincerely, Hotel Manager.

3 out of 5
I had room 309. Night stand plugs were smash in. The tv controller was inoperable. A/c was out for a couple hours recirculating my the same air. The door didn’t kick when leaving unless you lifted on the door to help it engage the lock. The property was renovated recently but abused. Probably no maintenance. No room service except to empty garbage (not a big surprise but if you’re in there for a while…). At least in room 309 it was the worst. Then I had a stay booked with Travelocity until Monday. Inexplicably they checked me out Sunday with my stuff in the room and I was locked out. Staff fixed the problem but gave me small discount for the day I already booked for Monday. Staff was receptive and polite

Posted by on 14 Nov. 2023

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Comment from Hotel Management

15 Nov. 2023 by Hotel Manager

Dear John,We appreciate your feedback and apologize for the inconveniences you faced during your stay in room as mentioned. We regret the issues with the nightstand plugs, TV controller, A/C, and door functionality. Your observations are valuable, and we'll address these concerns promptly to ensure a more comfortable experience for our guests. We're glad to hear that our staff was receptive and polite in resolving the unexpected check-out issue with Travelocity. Your comments help us improve, and we hope to have the opportunity to provide a better experience on your next stay.Sincerely, Hotel Manager

2 out of 5
tv, computer, didn't work, never let me know if could add a day to reservation tho gave a number of days to do so

Posted by on 20 Jan. 2023

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Comment from Hotel Management

20 Jan. 2023 by Hotel Manager

Dear Don, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely, Hotel Manager.

3 out of 5

Posted by on 21 Mar. 2022

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Comment from Hotel Management

13 Jan. 2023 by Hotel Manager

Dear Mitchell,Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager.

3 out of 5
I didn’t care for the dripping bathroom sink…the shower unit needs to be repaired. Felt like it was very noisy from other quest staying. But did feel the very nice woman that was taking care of the breakfast I felt was so friendly.. although I didn’t use this everyday my husband did. She always had a smile when I seen her.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

20 Jan. 2022 by Hotel Manager

Dear Lisa, Thank you for your stay at our hotel, and for sharing the excellent experience you had during your stay with us. Though your overall stay was satisfactory, and you were impressed with our friendly staff, we are sorry for the inconvenience caused for the reasons as mentioned in the review. We will surely work on your observations, and assure the stay as expected. Please do visit us again. Sincerely, Hotel Manager

1 out of 5

Posted by on 19 Aug. 2021

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2 out of 5
I didn't like the bugs that had bite me on back of neck and stomach. When I told them I was checking out 1 day early because of it I was told they didn't know if they could do anything for me because I booked through Travelocity

Posted by on 27 May 2021

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Comment from Hotel Management

10 Jun. 2021 by Management 2727

We greatly apologize for the inconveniences incurred during your stay. We always appreciate the feedback, whether positive or negative. Providing excellent customer service is ultimately our goal.

4 out of 5

Posted by on 8 May 2021

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4 out of 5
Very clean in progress of improvement but seem to be hit or miss our room had new countertops in bathroom but tub was in need of recoating

Posted by on 21 Feb. 2021

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4 out of 5
The hotel was a typical Best Western. However, in our room over the window valance, was a water stain that appeared to be black with mold. It could have been a window leak. There are few restaurants in Bowling Green. Most are fast-food restaurants. It's a quiet hotel in the middle of Florida with little nearby.

Posted by on 17 Mar. 2020

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About the Best Western Heritage Inn & Suites

Location 2727 US Highway 17 N, Bowling Green, FL 33834

Property Features

Best Western Heritage Inn & Suites offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Heritage Inn & Suites. Free self parking is available.

  • 48 guestrooms or units
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Heritage Inn & Suites offers 48 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Host will greet you
  • Children stay free 18
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Heritage Bowling Green
  • BEST WESTERN Heritage Inn Bowling Green
  • BEST WESTERN Heritage Inn Suites
  • BEST WESTERN Heritage Suites
  • Best Western Heritage & Suites
  • Best Western Heritage Inn & Suites Hotel
  • Best Western Heritage Inn & Suites Bowling Green
  • Best Western Heritage Inn & Suites Hotel Bowling Green

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.