Comfort Inn & Suites Franklin East offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Franklin East also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
The property was clean and well kept. The furniture was a bit dated but the carpet and walls were clean. The Breakfast area was well kept, neatly stocked and items were fresh. Please keep this standard. One change I would recommend is daily room cleaning for multiple day visitors or at least daily fresh towels.
Points faibles : Service et personnel, confort de la chambre
It was ok
People above me made a lot of noise doors slamming and elevator door squeaked alot I didnât sleep well I usually bring my Bluetooth headphones to cut out noise but I forgot them on this trip
It was okay, the room floor was dirty, needed to be mopped & I noticed a few pieces of trash on the floor. But the pool was nice & it was convenient for the night.
We arrived after midnight to an unlocked, dirty room. It seemed as if the housecleaner stripped the bed and then left. There were no sheets or blankets, trash was everywhere, plus the previous occupants keys were still on the dresser. The hotel was booked but after a little while the front desk moved us to a âcleanâ room where someone had used the toilet and forgot to flush. It was terrible.
A refund was mentioned but wasnât granted.
The booking switched my location 2 and half hours away. Tried to reach someone it took half hour. Then they charged me $45 to switch. People were not helpful. I'm done booking with expedia.
It smelled like glue from all the new flooring & made me sick. Carpets were not vacuumed. The toilet ran the whole time. Breakfast was not very good or hot.