2/10 Terrible
Kathleen H.
Apr 25, 2026
Disliked: Cleanliness
Check in time was at 4. We arrived at 5 and the host was still there folding towels. Upon walking into the house, we could smell a strong air freshener smell which became overwhelming all throughout the house. The couches smelled strongly like Frebreze along with the blankets and towels. The sheets were stained and wrinkled. The refrigerator door had a very loud “pop” when opened and closed. (Never disclosed this and scared us both the first time we opened it). The toaster was dirty and the kuerig didn’t work. We both slept on couches one night with the fans on high. Emailed the host at 8am the following morning politely telling him the issues. Packed up and left with hideous headaches at 9. Host replied around 3 apologizing for the late response since he worked nights also stating that he never had this issue before. (Neither have we) We have sent 3 emails to the host trying to rectify the cost, have not heard back nor was VRBO helpful in hearing our complaint. No fault of the host, but also extremely noisy street. Nicely decorated but was something being covered up with all of the strong scents? Only stayed one night out of 3.Ruined our anniversary getaway.
Kathleen H.
Stayed 3 nights in Apr 2026