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Mercure Bristol Grand Hotel

4.0 star property
4-star hotel near Bristol Hippodrome Theatre

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Photo gallery for Mercure Bristol Grand Hotel

Meeting facility
Meeting facility
Standard Twin Room, 2 Single Beds
Meeting facility
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Broad Street, Bristol, England, BS1 2EL
  • Bristol Hippodrome Theatre
    ‪6 min walk‬
  • University of Bristol
    ‪6 min walk‬
  • Cabot Circus Shopping Centre
    ‪7 min walk‬
  • Bristol (BRS-Bristol Intl.)
    ‪17 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Compact)

Room, 1 Double Bed (Compact)

Room, 1 Double Bed (Compact)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

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About the area

Bristol

City center stay.Within a 10-minute walk of this Bristol City Centre hotel, you'll find Bristol Hippodrome Theatre and University of Bristol. St Nicholas Market and Bristol Castle Park are also within half a mile (1 km).

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk - 0.5 km
  • University of Bristol - 6 min walk - 0.6 km
  • Cabot Circus Shopping Centre - 7 min walk - 0.7 km
  • Ashton Gate Stadium - 5 min drive - 3.3 km
  • Clifton Suspension Bridge - 5 min drive - 3.7 km

Getting around

  • Bristol Temple Meads Station - 15 min walk
  • Bristol International Airport (BRS) - 26 min drive

Restaurants

  • ‪The Commercial Rooms - ‬2 min walk
  • ‪Full Court Press - ‬1 min walk
  • ‪Matina - ‬2 min walk
  • ‪Strawberry Thief - ‬1 min walk
  • ‪San Carlo - ‬2 min walk

About this property

Mercure Bristol Grand Hotel

4-star hotel near Bristol Hippodrome Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi is free in public spaces. The business-friendly Mercure Bristol Grand Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Bristol hotel is smoke free.

  • 182 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Bristol Grand Hotel offers 182 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Covered self parking fee: GBP 19.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Mercure Bristol Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1010 reviews
Rating 8 - Good. 287 out of 1010 reviews
Rating 6 - Okay. 187 out of 1010 reviews
Rating 4 - Poor. 114 out of 1010 reviews
Rating 2 - Terrible. 57 out of 1010 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Beth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never again

The room was freezing as the main heating wasn’t working, and we had only a tiny plug in radiator which was not explained to us on arrival. The room was very dark with limited lighting, which wasn’t good when getting ready to attend a wedding. I shivered all night and paying over £400 for two nights I’d expect the basics of a adequately heated room. I wouldn’t stay again and I would t recommend to anyone. I think in total we had over 10 rooms booked and the majority were inadequate for the price paid.
Stayed 2 nights in Mar 2025

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only disappointment was that I had requested an upgrade before my stay. I had an email confirming that was possible but on check in was told that it wasn't then possible. I had an early 7am appointment the next morning and requested the upgrade to facilitate the fridge for my yogurt so I could eat before leaving tbe hotel ( breakfast didn't open until 7am at the hotel). Therefore I had to leave my yogurt in the bathroom sink full of cold water. It was far from ideal when I had paid over £350 for a 2 night stay!
Stayed 2 nights in Mar 2025

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancelled booking when we arrived
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It seems as though the hotel is being ungraded in some areas. Bathroom was good decor wise but the room itself was in need of an upgrade in it's decor. Very dark room with poor lighting. Staff very friendly
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness

Not going again

Lack of info regarding car park and how to access on arrival Dark room, no mirror over a desk/table/dressing table to do hair and make up No working extractor fan in bathroom to extract steam from shower Noise until after midnight from room nextdoor
Stayed 2 nights in Mar 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2025

6/10 Okay

Gary

I THOUGHT THE ROOM I PAID FOR WAS GOING TO BE BETTER THAN IT WAS! IT WAS SMALL! THE COFFEE FACILITY WASN'T VERY GOOD EITHER!
Stayed 1 night in Feb 2025

2/10 Terrible

Nikoletta

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel experience ever.

Worst hotel experience ever. The rooms are dirty and the walls are papert thin. You can basically here any conversations from next door and from the corridor witch makes impossible to get a good night sleep. The hotel is shoulting for a refurbishmant and there ar serious issues with cleanliness. We even found receipt in the room probably from the precous guests. I do not recommend this hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Babatunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay at a friendly clean hotel. Negative - hard to find with Google maps, thank you Anna ( receptionist) for your perfect directions.
Stayed 1 night in Feb 2025

8/10 Good

MATTHEW

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, standard double was fine, but not mind blowing. Pretty basic small room but it all worked and there was some tea/coffee and kettle. Hotel is in a good location, near nightlife and maybe 10 mins to the hippodrome.
Stayed 1 night in Feb 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old Hotel, great location, rubbish brekky

Nice Hotel in a great location, our family room seemed to have been recently refurbished and was very comfortable. The carpet seemingly hadn't been replaced though and was therefore pretty grubby - seems odd not to have replaced the carpet as part of the refurb. Bathroom was very nice and spotlessly clean. Breakfast was disappointing I'm afraid, not a lot of choice and the cooked option looked low quality so I opted for the continental option. All staff were lovely and very helpful
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Typical business hotel

The Grand must have been an excellent property in its heyday but needs a facelift and some sprucing up. Great for business travel if you're out all day.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service
Stunning hotel right in the centre of Bristol, only down side the bar shut at ten!
Stayed 1 night in Feb 2025

6/10 Okay

David

Disliked: Cleanliness, staff & service, room comfort
Room wasn’t cleaned.
Stayed 2 nights in Feb 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent overnight stay

Firstly the hotel is in the middle of the city and only a 15 minute walk from Bristol temple meads station which makes it perfectly situated. The hotel is in a gorgeous part of the city in the middle of old Bristol. The service was superb with book in really easy and friendly staff. Room was clean and I’d stay here again without a second thought.
Stayed 1 night in Feb 2025

6/10 Okay

Tomas

Stayed 1 night in Feb 2025