Grand Hotel Normandy by CW Hotel Collection

4.0 star property
4-star hotel near Bruges Christmas Market

Choose dates to view prices

Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Indoor pool, sun loungers
Front of property
Family Quadruple Room
Daily buffet breakfast (EUR 20 per person)
Reception hall
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking availableParking availableParking available
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
Hoefijzerlaan 37, Bruges, B-8000
  • Popular LocationBruges Christmas Market11 min walk
  • Popular LocationBruges Market Square11 min walk
  • Popular LocationHistoric Centre of Brugge12 min walk
  • AirportLille (LIL-Lesquin)59 min drive

Room options

Romantic Double Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Economy Room

  • Sleeps 2
  • 1 Queen Bed

Classic Double Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Basic Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Double Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About the area

Bruges

City center stay.Within a 15-minute walk of this Historical Center Bruges hotel, you'll find Bruges Christmas Market and Bruges Market Square. 't Zand Square and Bruges Art Route are also within half a mile (1 km).

What's nearby

  • Bruges Christmas Market - 11 min walk
  • Bruges Market Square - 11 min walk
  • Historic Centre of Brugge - 12 min walk
  • Bruges Belfry - 12 min walk
  • Basilica of the Holy Blood - 15 min walk

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • 't Santpoortje - 4 min walk
  • Bras Café - 4 min walk
  • Villa Gerard - 4 min walk
  • Bar'Ziel - 3 min walk
  • La Fuente - 3 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

4-star hotel near Bruges Christmas Market
Grand Hotel Normandy by CW Hotel Collection offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Grand Hotel Normandy by CW Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Grand Hotel Normandy by CW Hotel Collection was completed in May 2021.

This 4-star Bruges hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 2 buildings
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, German

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 20 for adults and EUR 10.00 for children
  • 1 bar

Things to do

  • Bike storage
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 368 reviews" "
Rating 8 - Good. 97 out of 368 reviews" "
Rating 6 - Okay. 21 out of 368 reviews" "
Rating 4 - Poor. 6 out of 368 reviews" "
Rating 2 - Terrible. 6 out of 368 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

ARIJIT, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice charming place 10-15 m away from old town
Stayed 1 night in Jan 2024

8/10 Good

Caroline

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ellie

Stayed 1 night in Dec 2023

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Anna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It’s was an ok hotel. It wasn’t a good value for money. When we arrived in our room, we found a dirty coffee cup, unemptied bin and used soap bar in the bathroom. The staff were very apologetic however this wasn’t the level of service you’d expect from a 4* property. It’s unlikely we’d stay there again.
Stayed 2 nights in Dec 2023

8/10 Good

Marta

Stayed 2 nights in Dec 2023

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in room 141, it had the tiniest of bathrooms, more like a cupboard. Very impractical and uncomfortable. No hooks to hang a bath towel. You had to place it on the floor or on the toilet. No shelving, for toiletries either. No mirror in the bedroom. When we left the receptionist asked if we had a good stay, we told her about our issues, which she responded. Next time you stay ask for a room with a bigger bathroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Stayed 2 nights in Oct 2023