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5.0 out of 5

"Easy 10 min drive from the Brussels airport with shuttle service. Nice and clean with modern and well appointed rooms. Breakfast is not included but s ... " More

By a verified traveller on Tue 10 Sep 2019

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Hotel Description

4-star eco-certified hotel near NATO Headquarters

Diegem stay

With a stay at this Diegem hotel, you'll be within 3 miles (5 km) of NATO Headquarters and 9 miles (15 km) of Royal Palace of Brussels. Also within 9 miles (15 km) are Brussels Expo and King Baudouin Stadium.

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and perks like a free area shuttle.

Room, 1 Queen Bed, Accessible, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $181* Per night/room 27 Apr. - 28 Apr.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Senior Suite, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed with Sofa bed, Park View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Crowne Plaza Brussels Airport, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crowne Plaza Brussels Airport, an IHG Hotel

Everyone (2)
5 out of 5
Easy 10 min drive from the Brussels airport with shuttle service. Nice and clean with modern and well appointed rooms. Breakfast is not included but shuttle to airport is free.

Posted by on 10 Sep. 2019

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5 out of 5

Great end to a vacation

Pros: Quality was exceptional!
I stayed here the last night of ten days in Europe. This was by far the nicest place I stayed and the price was amazing. The staff was great, spoke fluent English, which helped me, and were very friendly. First class all the way.

Posted by , from New Jersey on 4 May 2015

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Comment from Hotel Management

6 May 2015 by Edward Kreft

Dear Ronnie, Thank you for taking the time to review our hotel. We are so excited about your wonderful feedback and we are already looking forward to your next stay with us. Kind regards, Edward Kreft - GM

5 out of 5

A welcomed retreat

Pros: Free Internet, Quiet
I have stayed at this Crowne six or seven times. The last time was in July 2010. Wonderful rooms...the robes are a nice touch, wifi is free, fantastic service, quite relaxing atmosphere. The hotel looks just like the photos in the ad. The summer time dining is really nice with the padio, man-made lake and walking paths. Excellent lunch and breakfast buffet's. The location is only five minutes away from the airport with a shuttle hourly. This hotel is ideally situated for taking a taxi to the heart of Brussels. The staff at this hotel are friendly, helpful and always ready to assist. If you like Room Service it can get pricey but, the quailty of all items are outstanding as is the wine selection. There is built in valueat this location. Mind you it is a 25 minute drive to the Grande Place and all the couture, high street shopping. I generally have a rental car when I stay here. I prefer not staying in the city proper. Secure parking is available at a reasonable per-day cost. Brugge is only an hours drive away also. A great side trip if you have the time. I have stayed as other hotels in the area and I compare them to this one all the time. I will be staying at this Crowe in the very near furture.

Posted by , from Arlington, VA on 20 Feb. 2011

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About the Crowne Plaza Brussels Airport, an IHG Hotel

Location Da Vincilaan 4, Machelen, 1831

Property Features

Crowne Plaza Brussels Airport, an IHG Hotel offers its guests a health club and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 17 meeting rooms. Event space at this hotel measures 9225 square feet (857 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Crowne Plaza Brussels Airport, an IHG Hotel. An area shuttle within 2 kilometers and a roundtrip airport shuttle at scheduled times are free. For a fee, parking is available. This 4-star Machelen hotel is smoke free.

  • 1 building
  • 315 guestrooms or units
  • 6 levels
  • 9225 sq ft of conference space
  • 857 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Zaventem Station (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 2 kilometers
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Crowne Plaza Brussels Airport, an IHG Hotel offers 315 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Craft - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Children stay free 13
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 25.00 per person
  • Uncovered self parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brussels Airport Crowne Plaza
  • Crowne Plaza Brussels Airport
  • Crowne Plaza Hotel Brussels Airport
  • Crowne Plaza Brussels Airport Hotel
  • Crowne Plaza Brussels Airport
  • Crowne Plaza Brussels Airport an IHG Hotel
  • Crowne Plaza Brussels Airport, an IHG Hotel Hotel
  • Crowne Plaza Brussels Airport, an IHG Hotel Machelen
  • Crowne Plaza Brussels Airport, an IHG Hotel Hotel Machelen

You should know

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.