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"The room was very good. Great bed. The airport bus was not running so they had a taxi pick us up and take us back the next day. The only weird thin ... " More

By a verified traveller on Fri 05 Jan 2018

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Hotel Description

4-star eco-friendly hotel near NATO Headquarters

Near the airport

You'll find NATO Headquarters and Cliniques Universitaires Saint-Luc within 3 miles (5 km) of this hotel. Train World and Docks Bruxsel are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free airport shuttle. There's a sauna on site, and laundry facilities and free newspapers are also offered.

Free WiFi, cable TV

The 234 guestrooms have TVs with cable channels and offer free WiFi and minibars. Other amenities include room service, rainfall showerheads, and coffee/tea makers.

Standard Room (New Style)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$100* Per night/room 30 Oct. - 31 Oct.

Superior Room (New Style)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

NH Brussels Airport ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for NH Brussels Airport

Everyone (2) Business (1)
5 out of 5

Good stay

The room was very good. Great bed. The airport bus was not running so they had a taxi pick us up and take us back the next day. The only weird thing is that they only offered drop off on the hour.

Posted by on 5 Jan. 2018

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Comment from Hotel Management

30 Jan. 2018 by NH Brussels Airport

Dear guest, We would like to thank you for your 5-star rating and feedback on Expedia. Your feedback is of course highly appreciated. Kind regards, NH Brussels Airport

4 out of 5

close to airport and great burgers

Pros: everything!
Cons: more english speaking channels, with cable networks news like CNN, MSNBC, or Fox
Location: train station located right across the street, and 5 minutes from the airport
My husband and I stay here every time we are passing through Brussels. The staff is friendly and helpful. The restaurant has great burgers and a wide selection of Belgium beers, and the breakfast buffet has a nice selection of different items to choose from. The rooms are clean and comfortable, and there is a shuttle that runs to and from the hotel. We have tried a few other hotels when the NH was not available, and have found that the NH is the one that meets our needs and desires the most. We keep coming back and back whenever we can.

Posted by , from Fresno,Ca. USA on 23 Nov. 2016

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3 out of 5

could be a gem, but ...

Pros: Very comfortable, well furnished room
Cons: Staff attitudes & attention to details
Location: A short distance from the airport (with shuttle available) and right across from a train station that will take you into Brussels.
Extremely comfortable, functional, and pleasingly furnished room in good location, just across from station whose trains will take you into Brussels without the extra fee incurred at the airport station. Staff can be helpful, but you may need to be persistent, which seems odd in a property that is obviously trying to serve an international business clientele. And the staff's attention needs to pay more attention to the kind of details that regular travelers notice -- like the cracked cup in our room that leaked coffee. I also even saw a server reset a table in the restaurant without removing all the crumbs first! The airport shuttle runs well, every half hour in peak morning and evening times. At other times, you can call the hotel from the airport, and they will send and pay for a taxi to meet you at the 2nd floor info desk. Wifi in the hotel is throttled, but not too bad. However, the computer in the lobby is a joke, more like what you'd expect at a backpackers lodge, not a 4-star business hotel.

Posted by , from Arlington, VA on 17 May 2015

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3 out of 5

No shuttle to the airport - Very inconvenient

The hotel is ok. Supposed to be mid to upscale and it largely is however the fact that it is approximately 4 miles from the airport and most of the day they do not run a shuttle, makes it very inconvenient. I had to spend 30 Euros extra to take a taxi from and to the airport and I find it a scam having booked an airport hotel to avoid just that. The hotel is located in an industrial area that has nothing in walking distance so it is hard to walk to restaurants or other amenities.

Posted by on 22 Jan. 2011

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About the NH Brussels Airport

Location De Kleetlaan 14, Machelen, 1831

Property Features

NH Brussels Airport offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly NH Brussels Airport. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 4-star Machelen hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • 2723 sq ft of conference space
  • 253 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brussels - National Airport (BRU) (4.6 km / 2.8 mi)
  • Train station: Machelen Diegem Station (2.3 km / 1.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

NH Brussels Airport offers 234 accommodations with minibars and safes. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Machelen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

NH Brussels Airport has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Weight limit: 11 lbs
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel NH Brussels Airport
  • NH Brussels Airport Hotel
  • NH Brussels Airport Machelen
  • NH Brussels Airport Hotel Machelen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.