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"The room was very good. Great bed. The airport bus was not running so they had a taxi pick us up and take us back the next day. The only weird thin
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You'll find NATO Headquarters and Cliniques Universitaires Saint-Luc within 3 miles (5 km) of this hotel. Train World and Docks Bruxsel are also within 6 miles (10 km).
Free airport shuttle
This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free airport shuttle. There's a sauna on site, and laundry facilities and free newspapers are also offered.
Free WiFi, cable TV
The 234 guestrooms have TVs with cable channels and offer free WiFi and minibars. Other amenities include room service, rainfall showerheads, and coffee/tea makers.
NH Brussels Airport ratings based on 4 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for NH Brussels Airport
Everyone (2)Business (1)
5 out of 5
Good stay
The room was very good. Great bed. The airport bus was not running so they had a taxi pick us up and take us back the next day. The only weird thing is that they only offered drop off on the hour.
Posted by a verified traveller on 5 Jan. 2018
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Comment from Hotel Management
30 Jan. 2018
by NH Brussels Airport
Dear guest,
We would like to thank you for your 5-star rating and feedback on Expedia.
Your feedback is of course highly appreciated.
Kind regards,
NH Brussels Airport
4 out of 5
close to airport and great burgers
Pros:everything!
Cons:more english speaking channels, with cable networks news like CNN, MSNBC, or Fox
Location:train station located right across the street, and 5 minutes from the airport
My husband and I stay here every time we are passing through Brussels. The staff is friendly and helpful. The restaurant has great burgers and a wide selection of Belgium beers, and the breakfast buffet has a nice selection of different items to choose from. The rooms are clean and comfortable, and there is a shuttle that runs to and from the hotel.
We have tried a few other hotels when the NH was not available, and have found that the NH is the one that meets our needs and desires the most. We keep coming back and back whenever we can.
Posted by Rhonda, from Fresno,Ca. USA on 23 Nov. 2016
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3 out of 5
could be a gem, but ...
Pros:Very comfortable, well furnished room
Cons:Staff attitudes & attention to details
Location:A short distance from the airport (with shuttle available) and right across from a train station that will take you into Brussels.
Extremely comfortable, functional, and pleasingly furnished room in good location, just across from station whose trains will take you into Brussels without the extra fee incurred at the airport station. Staff can be helpful, but you may need to be persistent, which seems odd in a property that is obviously trying to serve an international business clientele. And the staff's attention needs to pay more attention to the kind of details that regular travelers notice -- like the cracked cup in our room that leaked coffee. I also even saw a server reset a table in the restaurant without removing all the crumbs first!
The airport shuttle runs well, every half hour in peak morning and evening times. At other times, you can call the hotel from the airport, and they will send and pay for a taxi to meet you at the 2nd floor info desk. Wifi in the hotel is throttled, but not too bad. However, the computer in the lobby is a joke, more like what you'd expect at a backpackers lodge, not a 4-star business hotel.
Posted by Dooney, from Arlington, VA on 17 May 2015
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3 out of 5
No shuttle to the airport - Very inconvenient
The hotel is ok. Supposed to be mid to upscale and it largely is however the fact that it is approximately 4 miles from the airport and most of the day they do not run a shuttle, makes it very inconvenient.
I had to spend 30 Euros extra to take a taxi from and to the airport and I find it a scam having booked an airport hotel to avoid just that.
The hotel is located in an industrial area that has nothing in walking distance so it is hard to walk to restaurants or other amenities.
NH Brussels Airport offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly NH Brussels Airport. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 4-star Machelen hotel is smoke free.
1 building
234 guestrooms or units
6 levels
2723 sq ft of conference space
253 sq m of conference space
Dining venue
Bar or lounge
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Terrace
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Brussels - National Airport (BRU) (4.6 km / 2.8 mi)
Train station: Machelen Diegem Station (2.3 km / 1.4 mi)
Property shuttles: Free airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
NH Brussels Airport offers 234 accommodations with minibars and safes. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Machelen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Minibar
In-room dining (limited hours)
Television
Cable channels
Coffee maker
Pillow options
Shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Toiletries (free)
Iron and ironing board available
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests can enjoy buffet breakfast for a fee.
NH Brussels Airport has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a sauna and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 2 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: EUR 20 per pet, per night
Weight limit: 11 lbs
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
No rollaway/extra beds available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 48 hours
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 5.50 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
Self parking fee: EUR 15 per day
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: EUR 100 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel NH Brussels Airport
NH Brussels Airport Hotel
NH Brussels Airport Machelen
NH Brussels Airport Hotel Machelen
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
