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"I never stayed there. My vacations plans were changed through no fault of my own and I could not get a refund. The hotel has the right to not issues r ... " More

By a verified traveller on Sun 13 Oct 2019

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Hotel Description

4-star hotel near La Grand Place

In Brussels

Within a 10-minute walk of this Lower Town hotel, you'll find Galeries Royales Saint-Hubert and La Grand Place. Manneken Pis Statue and Royal Museums of Fine Arts of Belgium are also within half a mile (1 km).

Business services

This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Self parking, express check-in, and express check-out are also offered.

Soaking tubs, free WiFi

The 155 soundproofed guestrooms offer free WiFi and room service. Other amenities include deep soaking bathtubs, flat-screen TVs, and rainfall showerheads.

Junior Suite (Extra Bed 2 adults + 1 child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (New Style)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite (Extra Bed 3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (New Style)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

NH Brussels Grand Place Arenberg ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for NH Brussels Grand Place Arenberg

Everyone (1)
3 out of 5
I never stayed there. My vacations plans were changed through no fault of my own and I could not get a refund. The hotel has the right to not issues refunds and I have the right to never stay at one their properties on my future travels.

Posted by on 13 Oct. 2019

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Comment from Hotel Management

21 Nov. 2019 by Quality team

Dear Guest, we are sorry to read your disappointment. Unfortunately, accordingly to the cancellation/modification policy, you can book the room with, some rates are very strict and it's not possible to be refunded. Next time, you might choose the option to book with a flexible rate: in this case, we will be happy not to charge you if it's not possible for you to travel. Kind regards

About the NH Brussels Grand Place Arenberg

Location 15 Rue D Assaut, Brussels, 1000

Property Features

Public spaces have free WiFi. You'll find a business center on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. The business-friendly NH Brussels Grand Place Arenberg also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 4-star Brussels hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 7 levels
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brussels - National Airport (BRU) (15.1 km / 9.4 mi)
  • Train station: Central Station (0.5 km / 0.3 mi)
  • Metro station: De Brouckere Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Brussels Grand Place Arenberg offers 155 accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 40 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 40 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arenberg Hotel
  • NH Grand Place Arenberg
  • NH Grand Place Arenberg Hotel
  • NH Brussels Grand Place Arenberg Hotel
  • NH Brussels Grand Place Arenberg
  • Nh Grand Place Arenberg Hotel Brussels
  • Arenberg
  • Nh Brussels Arenberg Brussels
  • NH Brussels Grand Place Arenberg Hotel
  • NH Brussels Grand Place Arenberg Brussels
  • NH Brussels Grand Place Arenberg Hotel Brussels
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.