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4.3 out of 5

"Super little room for the money. Uncomfortable bed. Do not provide good directions to hotel or any other attractions. Front desk staff should be able ... " More

By Ladywithbaby555 on Fri 01 Jun 2012

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Hotel Description

4-star hotel near La Grand Place

Heart of Brussels

Within a 10-minute walk of this Sint-Gillis hotel, you'll find Avenue Louise and Law Courts of Brussels. Egmont Palace and Place du Jeu de Balle are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas, a garden, and a snack bar/deli are available at this hotel. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $152* Per night/room 7 Apr. - 8 Apr.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

NH Brussels Stéphanie ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for NH Brussels Stéphanie

3 out of 5

Nothing special and the staff needs some work

Pros: Quiet
Cons: Nothing close, No free Internet
Super little room for the money. Uncomfortable bed. Do not provide good directions to hotel or any other attractions. Front desk staff should be able to suggest some near by attractions to visit if they would like to keep people coming to their hotel. One positive thing that they do offer a number of amentities in the bathroom that they provide for free.

Posted by on 1 Jun. 2012

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5 out of 5

This hotel was comfortable, convenient and friendly

Pros: Close restaurants, Free Internet, Quiet
My wife and I were returning to Brussel. The location of this Hotel was very convenient to our favorite restaurants, close to the main city attractions and a block from the metro stop. The staff were very cordial. The room was clean and comfortable. I would stay here again in a heartbeat. Excellent value for the money.

Posted by , from Delaware on 13 Apr. 2011

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5 out of 5

Excellent Hotel, Great Location.

Our flight was delayed and missed our flight to Brussels, but the staff at the hotel was extremely helpful in moving our reservation. They upgraded us to a nicer room on the quieter side of the hotel at no cost. I highly recommend this hotel as well as the NH line as we also stayed in an NH in Amsterdam which was also 5 star!

Posted by on 26 May 2009

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About the NH Brussels Stéphanie

Location 32 Rue Jean Stas, Brussels, 1060

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at NH Brussels Stéphanie. This 4-star Brussels hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Brussels-Chapel Station (2.3 km / 1.4 mi)
  • Metro station: Stéphanie Tram Stop (0.2 km / 0.2 mi)

Room Amenities

NH Brussels Stéphanie offers 67 accommodations with minibars and safes. Select Comfort beds feature premium bedding. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Select Comfort beds
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Credit card pre-authorization
  • Property is not currently implementing any guest safety measures
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13–32 per person
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NH Stephanie
  • NH Stephanie Brussels
  • NH Stephanie Hotel
  • NH Brussels Stéphanie Hotel
  • NH Brussels Stephanie Belgium
  • NH Brussels Stéphanie Brussels
  • NH Brussels Stéphanie Hotel
  • NH Brussels Stéphanie Hotel Brussels
  • NH Brussels Stéphanie

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.