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Novotel Brussels off Grand'Place

4.0 star property
4-star hotel near La Grand Place

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Photo gallery for Novotel Brussels off Grand'Place

Lobby
Exterior
Breakfast, lunch, dinner served; alfresco dining
Lobby sitting area
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • La Grand Place
    ‪3 min walk‬
  • Manneken Pis Statue
    ‪4 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

8.6 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Executive Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(37 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Multiple Beds, Accessible

Superior Room, Multiple Beds, Accessible | Bathroom

Superior Room, Multiple Beds, Accessible

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Brussels

City center retreat .With a stay at this Quartier du Centre - Centrumwijk hotel, you'll be steps from La Grand Place and Galeries Royales Saint-Hubert. Rue des Bouchers and Brussels City Hall are also within half a mile (1 km).

What's nearby

  • La Grand Place - 3 min walk - 0.3 km
  • Manneken Pis Statue - 4 min walk - 0.4 km
  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km
  • Brussels Christmas Market - 11 min walk - 1.0 km

Getting around

  • Brussels Central Station - 3 min walk
  • Bourse-Beurs Station - 6 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Aux Gaufres de Bruxelles - ‬1 min walk
  • ‪Gatsu Gatsu - Wok Alley - ‬1 min walk
  • ‪Brussels Grill Grand Place - ‬2 min walk
  • ‪De Pistolei - ‬1 min walk
  • ‪Panos - ‬2 min walk

About this property

Novotel Brussels off Grand'Place

4-star hotel near La Grand Place
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at Novotel Brussels off Grand'Place.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Built in 1989
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Brussels off Grand'Place offers 140 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Novotel Brussels off Grand'Place Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

MOHAMMAD, RICHARDSON

Travelled with family
Liked: Staff & service, amenities
Nice hotel but bathroom was not so clean, sink was not so clean. Otherwise nice location and closer to our tours meeting points. By room standard it was not four star. Yes there’s a nice restaurant and reception area was great.
Stayed 2 nights in May 2025

8/10 Good

Ralph

Stayed 1 night in Mar 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small and poorly designed. Room was clean.
Stayed 1 night in Mar 2025

8/10 Good

Rahat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lactation is perfect. Early checked in was accepted, which was great. Helpful staff, easy access. Buffet breakfast was good but could be better with more choices of hot food. Overall good experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Guisela, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good experience. Close to everything! Great breakfast. Great choice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Hiteshkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Inigo, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Brussels and walking distance to shopping and dining. Perfect place!
Stayed 4 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times

Great hotel, lovely large room with a nice view over the square. Staff very friendly and helpful.
Stayed 3 nights in Feb 2025

8/10 Good

TIFFANY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have the sink in the restroom
Stayed 3 nights in Feb 2025

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for what we required

The hotel was great, very clean and modern feel. Location was perfect for what we required. A short walk to Brussels central train/metro station as well as a short walk to Grand Place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elysabeth, Anaheim

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
christmas market and the architecture around.. churches to see.
Stayed 1 night in Dec 2024

10/10 Excellent

Dietrich

Stayed 2 nights in Feb 2025

10/10 Excellent

Vitaly

Stayed 1 night in Jan 2025

10/10 Excellent

Gabriela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff! Made our short trip very enjoyable.
Stayed 3 nights in Jan 2025

8/10 Good

Shabeer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good comfortable room
Stayed 1 night in Nov 2024

6/10 Okay

Claudia, Franklin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the best area very walkable
Stayed 1 night in Jan 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel overall!! I will stay again in a near future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The stuff is so friendly and helpful, the location of the hotel is great
Stayed 1 night in Jan 2025

4/10 Poor

alexandra

Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

SUAT MEI KAREN

Disliked: Staff & service
The staff attitude needs to be improved
Stayed 3 nights in Dec 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
El hotel tiene una ubicación privilegiada. Mal que abres la llave del lavabo y huele fatal. El WC y regadera muy pequeño. Toallas demasiado viejas
Stayed 3 nights in Dec 2024

10/10 Excellent

Ariagna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located to walk to many places of interest. Very comfortable beds with a memory like foam topper but not to much. Breakfast is the best, well worth the 19 euro and order with stay or right at arrival for that price. My German Eurail pass only included to Brussels Nord. I suggest take taxi between hotel and that station instead of transferring to Brussels Centraal train.
Stayed 2 nights in Dec 2024