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4.1 out of 5

"This is a really nice hotel in a phenomenal area of Brussels. Hard to beat it for the price. " More

By a verified traveller on Mon 17 Jul 2017

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Hotel Description

Family-friendly 4-star hotel near Avenue Louise

City center retreat

A stay at this Lower Town hotel places you steps from La Grand Place and within a 10-minute walk of Manneken Pis Statue. Royal Museums of Fine Arts of Belgium and Belgian Comic Strip Center are also within half a mile (1 km).

Family-friendly fun

This hotel features a restaurant, a fitness center, and a bar/lounge. Bring the family and enjoy the playground and kid-friendly dining. WiFi in public areas is free.

Free WiFi, LCD TVs

The 140 guestrooms have LCD TVs with satellite channels and offer free WiFi and 24-hour room service. Other amenities include minibars, coffee/tea makers, and free newspapers.

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$183* Per night/room 24 Apr. - 25 Apr.

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Novotel Brussels off Grand'Place ratings based on 9 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Brussels off Grand'Place

Everyone (3)
4 out of 5

Great location close to everything

Pros: Close restaurants, close to train station
Cons: Poor breakfast
The rooms were clean and fair sized for a family of 4. The beds were comfortable and parking was easily accessible. The hotel had two computers in the lobby for guest use. The breakfast was very very expensive, however there is a waffle house 50 steps away which the kids enjoyed. The location is unbeatable, everything you need is at your doorstep or 5 min away...including a Starbucks at the train station and the red hop on hop off busses. I would highly recommend this hotel for families traveling with children or teenagers.

Posted by , from Canada on 25 Aug. 2012

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4 out of 5

good hotel, fantastic location

Pros: The location, it's modern feel.
Location: The location is right by Grand Place, the most desirable place in brussels. You can walk ANYWHERE from this location.
This is a really nice hotel in a phenomenal area of Brussels. Hard to beat it for the price.

Posted by on 17 Jul. 2017

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5 out of 5

Close to city center

Reasonable price for a hotel in center of Brussels near Centraal station, Grand Place, and royal palace. Clean room and enough space for family.

Posted by on 23 Jul. 2016

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3 out of 5

Novotel off Grand Place- Stay at The Amigo instead

Pros: Location is perfect. Rooms were nice.
Cons: I'd fire the woman and guy who worked the check in desk during morning/early afternoon of October 4, 2015.
Location: This hotel is in the pedestrian area of the City. Really a perfect location (as is The Amigo location) One block from the famous Square.
This hotel has a fantastic location. Hotel is clean and most of staff is professional. The check in staff was absolutely horrible and only blemish on an otherwise fantastic trip. The rest of the staff was pleasant. The Amigo hotel is nearby and friends who stayed there were thrilled with the entire staff. I would recommend the Amigo to friends. I would not want them to have the same experience with the check in staff that I did at Novotel.

Posted by on 16 Oct. 2015

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4 out of 5


Pros: Close restaurants, Free Internet, proximity to old town
Cons: Noisy
This Novotel is a terrific location for being near the Grand Place, the museums, the chocolate shops, and the shopping streets. Thoroughly enjoyed it. Get a room on the 4th or 5th floor, however to cut down on noise. If you get tired of the food, you can also walk right across the street for fun Belgium street food or up the street to the Le Meridien for a nosh or a cocktail.

Posted by , from California on 19 Oct. 2012

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4 out of 5

Right in the middle of the action.

Pros: Free Internet
Cons: Noisy
Nice stay. The hotel is very close to all of the toursit activites. Room size is small. They could use additional english TV channels. Breakfast was way too expensive to try (30 euros). Reasonable priced beer.

Posted by , from Long Island, New York, USA on 16 Aug. 2012

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4 out of 5

Excellent location, everything you want right out the front door

Cons: No free Internet
Great location, very convenient to restaurants, train station, and sightseeing. Very clean room, good bed and helpful staff

Posted by , from Tulsa, OK, USA on 15 Nov. 2011

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4 out of 5

You can't beat the location

Pros: Close restaurants, Quiet, professional staff
The Novotel Brussels off Grand Place is located between the Midi train station and Grand Place. Just about everything you'll want to see and do in Brussels is within easy walking distance or a quick train ride. Our room was spacious for a European hotel, and quite comfortable. We were on the fourth floor overlooking the street and square below -- a great view and yet very quiet with the windows closed. Roomy bathroom facilities, with a separate room for the toilet. The hotel staff was very professional and accommodating. I was sick when I got to Brussels, and the hotel had a doctor in my room in less than an hour. We didn't eat in the restaurant but had room service for breakfast, and were delighted at the amount of food they served. Wireless Internet is available in the room for a variety of charges, the best deal being about 10 euros for 24 hours. Free Internet is available in the lobby via several iMacs set up for guests.

Posted by , from La Mirada, CA, USA on 6 Feb. 2011

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5 out of 5

Great Location, Friendly Staff

Pros: Free breakfast, Close restaurants, Free Internet
We stayed here over Christmas 2010. Modern, very clean, excellent location. Staff was very helpful. I would highly recommend it.

Posted by , from Saudi Arabia on 6 Feb. 2011

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About the Novotel Brussels off Grand'Place

Location 120 Rue Du Marche Aux Herbes, Brussels, 1000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Novotel Brussels off Grand'Place. This 4-star Brussels hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Brussels (BRU-Brussels - National) (15.2 km / 9.4 mi)
  • Train station: Brussels-Congress Station (1.4 km / 0.8 mi)
  • Metro station: Bourse-Beurs Station (0.5 km / 0.3 mi)
  • Parking:

Room Amenities

Novotel Brussels off Grand'Place offers 140 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Hotel Policies


  • Check-in time ends at noon
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.25 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

A seasonal city tax is imposed by the city and collected at the property in cash. This tax is applicable from November 1st November to July 13th. The amount has been determined by the local administration. For further details, please contact the property using the information contained in the confirmation after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Early check-in fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Brussels Grand Place Hotel Brussels
  • Novotel Brussels off Grand'Place Hotel
  • Novotel off Grand'Place Hotel
  • Novotel Brussels off Grand'Place
  • Novotel off Grand'Place
  • Novotel Brussels off Grand'Place Hotel
  • Novotel Brussels off Grand'Place Brussels
  • Novotel Brussels off Grand'Place Hotel Brussels
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.