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pentahotel Brussels Airport

3.0 star property
3-star eco-certified hotel near NATO Headquarters

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Photo gallery for pentahotel Brussels Airport

Terrace/patio
Exterior
Arcade
Lobby lounge
Daily continental breakfast (EUR 22 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Parking available

Explore the area

Map
Berkenlaan 5, Diegem, Machelen, 1831
  • NATO Headquarters
    ‪3 min drive‬
  • Atomium
    ‪11 min drive‬
  • La Grand Place
    ‪15 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for penta Single Room

Premium bedding, individually decorated, individually furnished, desk

penta Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for penta Plus Room

penta Plus Room

penta Plus Room

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for penta Standard Room

penta Standard Room

penta Standard Room

8.4 out of 10
Very good
(30 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Machelen

Diegem stay.Your stay at this Diegem hotel places you within 2 miles (3 km) of Information Technology Museum- Unisys Belgium and NATO Headquarters. Cliniques Universitaires Saint-Luc and Woluwe Shopping Centre are also within 6 miles (10 km).

What's nearby

  • NATO Headquarters - 3 min drive - 2.1 km
  • Cliniques Universitaires Saint-Luc - 6 min drive - 6.9 km
  • Atomium - 11 min drive - 13.9 km
  • Tour & Taxis - 14 min drive - 7.7 km
  • La Grand Place - 15 min drive - 13.8 km

Getting around

  • Diegem Station - 10 min walk
  • Bourget Tram Stop - 19 min walk
  • Brussels Airport (BRU) - 5 min drive

Restaurants

  • ‪Délifrance - ‬16 min walk
  • ‪Van der Valk Hotel Bar - ‬17 min walk
  • ‪Park Diegem - ‬16 min walk
  • ‪Holiday Inn Brussels Airport, an IHG Hotel - ‬7 min walk
  • ‪Excelsior Snack - ‬4 min drive

About this property

pentahotel Brussels Airport

3-star eco-certified hotel near NATO Headquarters
Pentahotel Brussels Airport offers its guests a 24-hour fitness center and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and coworking spaces. Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A vending machine, an arcade/game room, and multilingual staff are also featured at the eco-certified pentahotel Brussels Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Machelen hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 4 levels
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 1986
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pentahotel Brussels Airport offers 87 accommodations with complimentary bottled water and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 38-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 19 per night)
  • Secured extended parking on site (EUR 60 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available on Monday, Tuesday, Wednesday, and Thursday for a fee of EUR 30; reservation required

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 38-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • 3G smartphone data speed
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Rowing machine
  • Smartphone
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Unlimited smartphone data usage
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Weight limit: 44 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Secured self parking fee: EUR 19.00 per night
  • Secured extended parking fee: EUR 60 per week
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - BE0408.083.849
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is BE0408.083.849. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

pentahotel Brussels Airport
pentahotel Hotel Brussels Airport
pentahotel Brussels Airport Hotel
Pentahotel Brussels Machelen
pentahotel Brussels Airport Hotel
pentahotel Brussels Airport Machelen
pentahotel Brussels Airport Hotel Machelen

pentahotel Brussels Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 215 out of 711 reviews
Rating 8 - Good. 263 out of 711 reviews
Rating 6 - Okay. 126 out of 711 reviews
Rating 4 - Poor. 68 out of 711 reviews
Rating 2 - Terrible. 39 out of 711 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Sariah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a very nice room and i enjoyed my stay!
Stayed 2 nights in Mar 2025

2/10 Terrible

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Charged us 50 euro for housekeeping
Stayed 2 nights in Feb 2025

8/10 Good

Papa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful environment suitable for vacation and relaxation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Grace

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

2/10 Terrible

Rod

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting property. The toilet in my room hardly been cleaned and was absolutely disgusting. With a foul smell. Switched to another room wasn’t much better. The carpets are all stained. The comforter had blood stains on it. Horrible.
Stayed 1 night in Jan 2025

10/10 Excellent

Karl

Stayed 1 night in Jan 2025

4/10 Poor

Hindoloh

Stayed 1 night in Dec 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted with Hotels.com

For 2 weeks Hotels.com could NOT find my reservation-both on application as well as computer.when I tried to cancel the reservation due to the country security situationHotels showed: "something went wrong our side".unable to continue.SO That cost me the payment refund.AND I NOW NO LONGER USE HOTELS,I USE BOOKING,AND CURRENTLY AM TRAVELLING WITH 11 NIGHTS hotel accomodations .
Stayed 1 night in Dec 2024

2/10 Terrible

Cat

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Our room was very dirty, the non lobby areas were very shabby with trash and gross carpet, and there were a lot of issues with the bathroom. The floor was wet when we got there, the hair dryer didn’t work, the shower was small and slanted so everything fell off the rack, etc. Since there was no phone in the hotel room I tried to go to the desk but every time there was a huge line of people checking in, so there was no way for me to get help unless I stood there in my pajamas with wet hair. The rooms were also very tiny and they only gave you one pillow per person. I would not recommend this place
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and peaceful area
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 3 nights in Nov 2024

10/10 Excellent

Lavinia Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay,ferndly peopele. Only with the transportation air Canada changed two time my fly al’t last minute and I will look for refound. Thanks
Stayed 4 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness
Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Yahya

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay for one night.
Stayed 1 night in Nov 2024

6/10 Okay

Norman

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Super small room. Hotel is boutique style in decor: some neo metal thing that was a bit weird. Floors were dirty. Paid for breakfast but shouldn’t have as nobody checked to see if we had.
Stayed 1 night in Oct 2024

6/10 Okay

Giuseppe

Business traveller
Liked: Staff & service
Not bad, but not good
Stayed 1 night in Jul 2024

10/10 Excellent

Jithin J

Stayed 1 night in Oct 2024

8/10 Good

Ihor, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some water pipe sounds in the room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a perfect stay and staff were very helpful, attentive and friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Niculae

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Expensive parking, 18 euro per night
Stayed 2 nights in Sep 2024