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5.0 out of 5

"Went to Belgium for a Birthday Trip and my stay at Steigenberger was awesome! Staff was friendly. Room was spacious. Great location. " More

By a verified traveller on Thu 18 Jul 2019

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Hotel Description

Family-friendly 5-star hotel near Avenue Louise

City center retreat

Within a 15-minute walk of this Chatelain hotel, you'll find Avenue Louise and Place du Grand Sablon. Royal Museums of Fine Arts of Belgium and Manneken Pis Statue are also within 2 miles (3 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the sauna and perks like free WiFi.

Free Internet, cable TV

The 267 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. TVs come with cable channels, and other amenities include refrigerators and minibars.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Duplex (Suite)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Steigenberger Wiltcher's ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Steigenberger Wiltcher's

Everyone (2)
5 out of 5
Went to Belgium for a Birthday Trip and my stay at Steigenberger was awesome! Staff was friendly. Room was spacious. Great location.

Posted by on 18 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Roserie de Wild, Guest Relations.

Dear Guest, thank you very much for your stay at the Steigenberger Wiltcher's and the excellent rating. Thank you for the wonderful comments, especially about the friendly staff. It will be a great pleasure to welcome you back in the near future. Warm regards, Michel Cottray, General Manager.

5 out of 5
The hotel is central clean and the brakefast was very good

Posted by on 19 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Roserie de Wild, Guest Relations

Thank you very much for your stay at the Steigenberger Wiltcher's. Thank you for the excellent score and wonderful comment. We are looking for ward welcoming you back in the near future. Warm regards Roserie de Wild, Guest Relations.

5 out of 5

Excellent location. Walk to many areas.

Excellent staff. Dining , excellent. A wonderful creative chef. The concierge gentlemen, Stephene and Ibrahim were extremely helpful and knowledgeable on booking events and restaurants, and travel assistance. A 5 star team.

Posted by , from Chicago on 14 Feb. 2018

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Comment from Hotel Management

19 Mar. 2018 by Roserie de Wild Guest Relations

Dear Kenk, thank you very much for your stay at the Steigenberger Wiltcher's Hotel. Your great rating and fantastic comments are immediately transferred to the persons concerned. You make us feel very proud mentioning a five star team, thank you for that. We are looking forward welcoming you back in the near future. Warm regards Roserie de Wild Guest Relations.

About the Steigenberger Wiltcher's

Location Avenue Louise 71, Brussels, 1050

Property Features

Steigenberger Wiltcher's offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A library, a terrace, and tour/ticket assistance are also featured at the luxury Steigenberger Wiltcher's. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Brussels hotel.

  • 267 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Brussels - National Airport (BRU) (16.3 km / 10.1 mi)
  • Train station: Mouterij/Germoir Station (2 km / 1.3 mi)
  • Metro station: Stéphanie Tram Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Steigenberger Wiltcher's offers 267 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Cafe Wiltchers - Onsite restaurant.

The Library - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

La Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available

Policies

This property charges a facility fee to access the spa facilities and swimming pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self parking fee: EUR 19.90 per day
  • Valet parking fee: EUR 19.90 per day
  • Pet fee: EUR 25 per pet, per night
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Grandhotel
  • Steigenberger Grandhotel Brussels
  • Steigenberger Grandhotel Hotel
  • Steigenberger Grandhotel Hotel Brussels
  • Brussels Conrad
  • Conrad Brussels Hotel Brussels
  • Steigenberger Wiltcher's Hotel Brussels
  • Steigenberger Wiltcher's Hotel
  • Steigenberger Wiltcher's Brussels
  • Steigenberger Wiltcher's
  • Steigenberger Wiltcher's Hotel
  • Steigenberger Wiltcher's Brussels
  • Steigenberger Wiltcher's Hotel Brussels

You should know

  • Steigenberger Wiltcher's offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.