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The Augustin

4.0 star property
4-star eco-certified hotel near La Grand Place

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Photo gallery for The Augustin

Lounge
Classic Quadruple Room
Bar (on property)
Exterior
Classic Quadruple Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Air conditioning
  • Room service

Explore the area

Map
Avenue Stalingrad 25-31, Brussels, 1000
  • Manneken Pis Statue
    ‪6 min walk‬
  • La Grand Place
    ‪8 min walk‬
  • Brussels Christmas Market
    ‪15 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪19 min drive‬

Room options

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (Augustin)

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room (Augustin)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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Bar (on property)

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About the area

Brussels

Lower Town stay.Within a 15-minute walk of this Lower Town hotel, you'll find La Grand Place and Avenue Louise. Midi Market and Manneken Pis Statue are also within half a mile (1 km).

What's nearby

  • Manneken Pis Statue - 6 min walk - 0.6 km
  • La Grand Place - 8 min walk - 0.7 km
  • Place du Grand Sablon - 10 min walk - 0.9 km
  • Brussels Christmas Market - 15 min walk - 1.3 km
  • Royal Palace of Brussels - 15 min walk - 1.3 km

Getting around

  • Anneessens Tram Station - 4 min walk
  • Brussels-Chapel Station - 5 min walk
  • Brussels Airport (BRU) - 25 min drive

Restaurants

  • ‪Quick - ‬2 min walk
  • ‪Café Bebo - ‬1 min walk
  • ‪Kaffabar - ‬2 min walk
  • ‪Waffle & Chocolate Workshop - ‬3 min walk
  • ‪Houtsiplou - ‬2 min walk

About this property

The Augustin

4-star eco-certified hotel near La Grand Place
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the eco-certified The Augustin.

This 4-star Brussels hotel is smoke free.

  • 47 guestrooms or units
  • 4 levels
  • 45 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
The Augustin offers 47 accommodations with safes and designer toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Brussels hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, Italian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 40
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Floris Avenue
Floris Avenue Brussels
Floris Avenue Hotel
Floris Hotel Avenue Brussels
Hotel Floris Avenue
Augustin Hotel Brussels
Augustin Brussels
The Augustin Hotel
The Augustin Brussels
The Augustin Hotel Brussels

The Augustin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 409 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

alon

Stayed 1 night in Nov 2024

6/10 Okay

Cita

Stayed 1 night in Dec 2024

6/10 Okay

Keithley

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The best part about this property was its outstanding staff members. They went above and beyond with what little staff they had off for the holidays and made sure we were taken care of. The 4 star ratings that have been given to this property, however, needs to be revisited and reconsidered. The room I was given with my husband had a broken refrigerator, broken bedside lamp, broken bathroom heater, and stained furniture and curtains. Breakfast was also very limited, we paid €15 per person but I had to boil my own eggs and the food tray was never refilled with scrambled eggs- that was disappointing. Overall, the Augustin is not what is advertised as a 4 stars hotel- proceed when booking with caution.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
Great location. Pleasant and professional staff. However, not convinced of the 4-star label. Seemed a bit run down, dated Furniture all through (not necessarily vintage), despite what appeared to be attempts at maintenance of common areas and room, still seemed very sub-par for a 4 star hotel in the heart of Brussels. Shower gel had been watered down-quite hilarious. The establishment holds a lot of promise and there is definitely room for improvement. Regardless, the staff were excellent-5 stars for them.
Stayed 3 nights in Dec 2024

8/10 Good

Hong

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of Halal food nearby. My wife got scared - restaurants full of men no women. Neighborhood resembles Middle East. Walking distance to the busy area. Hotel facilities are excellent. Good place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely comfortable stay with great service. Walkable to plaza, shopping area, plenty of dining options and public transportation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Thuy Thu, Humble

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well I didn’t have any problem with the hotel. Breakfast service was good too. The only problem I had was about the iron. We requested an iron and was told it will be delivered when we are out venturing. When we came back at night and it wasn’t there. The hotel was in good conditions
Stayed 2 nights in Oct 2024

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property would be good and worth the 4 stars if they looked after the rooms better. Shower hose was broken and then they replaced it with a smaller hose making it hard to shower if your tall. Furniture needs updating as they are faded and dated.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people as is the pleasant custom in Brussels. Staff able and willing to deal in many languages. Front desk available at all hours. If you like to walk, the hotel is centrally located, a reasonable walk from the Midi station and from many restaurants and landmarks. I would stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Problem with beds. Promised twins in three rooms but doubles were given two with doubles instead
Stayed 2 nights in Oct 2024

10/10 Excellent

Dipinka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful! The property was amazing. Loved it. Will recommend to anyone traveling to Brussels!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth. Property and facilities are good. Staff were exceptionally helpful. I thank the manager for excellent customer service.
Stayed 1 night in Aug 2024

8/10 Good

Roxanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. The area surrounding is being revamped so not the nicest currently but didn’t affect us at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like: Near to Grand Place. Large room. Quiet and convinient. Cleanness. I don't like: there was no phone in the room and I was supposed to go to the reception to ask for amenities, because they have not provide it in the room. Overally, I think the price is high for the services provided.
Stayed 1 night in Aug 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dermot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Maya

Good
Stayed 4 nights in Aug 2024

8/10 Good

Justina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Everyone was helpful, polite and the breakfast was delicious. Our beds were very comfortable and the room was clean.
Stayed 1 night in Aug 2024

8/10 Good

Adrian

Travelled with partner
Liked: Staff & service, property conditions & facilities
The Augustin Hotel in Brussels was fine. A couple of things were not cleaned perfectly, but the room was nice and quiet. The breakfast in the hotel was actually very good (although it's not included in the price of the room).
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, convenient

The hotel is situated fifteen minutes' walk from Midi-Zuid rail and metro station, and ten minutes' walk in the other direction to the Grand Place. The staff were helpful and the rooms well-kept, with comfortable beds. There is currently a huge Metro extension project going on along the main street which therefore feels very much like a construction zone but didn't in any way inconvenience our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nero

Stayed 2 nights in Jul 2024

8/10 Good

Maira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 stars..

Place is definitely better in pictures than in person. Everyone was friendly, breakfast amazing, but the rooms are old, old carpet and we had no AC. The fan was soo dusty that I was afraid of our allergies getting worse, so I didn’t turned on. Location was pretty good. I was not expecting this for a 4 stars hotels, it’s a 3 starts for sure in USA (except for the breakfast!)
Stayed 3 nights in Jul 2024