The Hotel

4.0 star property
4-star luxury hotel near Egmont Palace

Choose dates to view prices

Photo gallery for The Hotel

Exterior
Reception
Breakfast, lunch, dinner served; garden views
Deluxe Panorama (lounge access)
Sauna, steam room, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪7 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪14 min drive‬

Room options

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

9.2 out of 10
Wonderful
(87 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Vista Room

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Splendour Suite (lounge access)

  • City view
  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Vista Room

  • Sleeps 2

Deluxe Panorama Room

  • Sleeps 2

Deluxe Panorama Corner Room

  • Sleeps 2

Panorama Suite

  • Sleeps 2

Splendor Suite

  • Sleeps 2

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About the area

Brussels

Central Brussels getaway .Within a 10-minute walk of this Quartier du Sablon - Zavelwijk hotel, you'll find Egmont Palace and Place du Petit Sablon. Law Courts of Brussels and Place du Grand Sablon are also within half a mile (1 km).

What's nearby

  • Avenue Louise - 3 min walk - 0.3 km
  • Place du Petit Sablon - 4 min walk - 0.4 km
  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.7 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪The Hotel Bar & Lounge - ‬1 min walk
  • ‪Buddy Buddy - ‬2 min walk
  • ‪La Fabrique en ville - ‬1 min walk
  • ‪Schmet - ‬4 min walk
  • ‪Mr Blue - ‬2 min walk

About this property

The Hotel

4-star luxury hotel near Egmont Palace
The Hotel offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 423 guestrooms or units
  • 27 levels
  • Meeting rooms
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Built in 1969
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hotel offers 423 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (217 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 892 out of 1356 reviews
Rating 8 - Good. 308 out of 1356 reviews
Rating 6 - Okay. 78 out of 1356 reviews
Rating 4 - Poor. 42 out of 1356 reviews
Rating 2 - Terrible. 36 out of 1356 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Would stay there again.
Stayed 2 nights in Sep 2025

4/10 Poor

Charlotte

Liked: Cleanliness, amenities
The hotel had good amenities- the spa was nice, unfortunately the rooms are not soundproofed and it is a very noisy part of the city. Between other people walking past talking and the street noise it’s pretty much impossible to stay here without earplugs.
Stayed 1 night in Nov 2025

10/10 Excellent

Vedad

Stayed 2 nights in Nov 2025

10/10 Excellent

Selene

Liked: Cleanliness, amenities, property conditions & facilities
Nice views. Clean and beautiful room. The spa is great
Stayed 1 night in Nov 2025

8/10 Good

Arinze

Clean modern room. Great staff. Breakfast is the exact same thing everyday. That needs to change
Stayed 2 nights in Nov 2025

6/10 Okay

Johnni

Room was all. The checkin was
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and all the staff were really helpful and kind - thanks very much
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stop with this pseudo high tech nonsense... Keep true and competent human beings at the reception. Your system doesn't work and is a true waste of time. The bed where I was was far from perfect. Everywhere, the impression that The Hotel is cutting costs (except those of our stays of course)!!! Unpleasant. You have nevertheless been saved, once again by the outstanding kindness and quality of your PEOPLE at the check in (given your system's failure), the cleaning team, the restaurant service etc... You remain my favourite in town but watch the downhill trend..
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

margaret

Stayed 2 nights in Oct 2025

10/10 Excellent

Eyal

Stayed 1 night in Oct 2025

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was top
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2025

10/10 Excellent

Joongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mithun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Nice view.
Stayed 1 night in Oct 2025

4/10 Poor

Gayle

Travelled with family
Disliked: Staff & service, room comfort
V poor , toilets flushing all night , door to toilet & shower ridiculous, tried to send us to very inferior breakfast room with very limited options as busy
Stayed 1 night in Oct 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, amazing breakfast and lovely having access to the 25th floor lounge with the amazing views
Stayed 3 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was immaculately clean and spacious. Location was superb. Wish that the bed was harder. Parking was a breeze - love the convenience below the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very convenient to get to via Train and so handy to shopping and everything you need.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Lynne

Stayed 2 nights in Oct 2025

2/10 Terrible

Antoine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned
Stayed 1 night in Oct 2025

6/10 Okay

Zymeen

Stayed 4 nights in Sep 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room and had a great experience using the hotel spa. We had a not so great experience at the bar. The service was incredibly slow and when we finally got our drinks they brought a white wine when I had ordered a red. Otherwise this was a great location
Stayed 2 nights in Sep 2025