See all properties

Hotel Ciudad Bonita

Property class: 4
Enjoy 2 restaurants at this 4-star Bucaramanga hotel

Choose dates to view prices

Photo gallery for Hotel Ciudad Bonita

A hotel lobby with a reception desk, seating area, and a staircase.
A wedding reception hall with round tables, chairs, and a tiered wedding cake.
A multi-story hotel with balconies, a swimming pool, and a sign reading "CIUDADBONITA."
A restaurant with wooden tables and chairs, a red and yellow color scheme, and a view of the street through the glass wall.
A modern hotel lobby with a staircase, wicker furniture, and a glass railing.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 35 No 22-01, Antonia Santos, Bucaramanga, 680006
  • Place, Antonia Santos Park
    ‪2 min walk‬
  • Place, Parque de los Niños
    ‪5 min walk‬
  • Place, Canaveral Mall
    ‪8 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪31 min drive‬

Room options

Basic Room

  • City view
  • 12 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Large Twin Bed, 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

Single Room Standard

  • 20 sq m
  • Sleeps 2

Quadruple Suite Executive

  • 28 sq m
  • Sleeps 5
  • 3 Twin Beds and 1 King Bed

View all photos for Triple Room Standard

A hotel room with two beds, a large window, and a modern lamp.

Triple Room Standard

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the area

Bucaramanga

In shopping district.Within a 5-minute walk of the hotel, you'll find Antonia Santos Park and Holy Family Cathedral. Bucaramanga Chamber of Commerce and Corfescu Theater are also within half a mile (1 km).

What's nearby

  • Antonia Santos Park - 2 min walk - 0.2 km
  • Parque de los Niños - 5 min walk - 0.4 km
  • Santander Theatre - 6 min walk - 0.6 km
  • Canaveral Mall - 8 min walk - 0.7 km
  • Parque Mejoras Públicas - 8 min walk - 0.7 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 30 min drive

Restaurants

  • ‪Restaurante - Piqueteadero - La Pata - ‬3 min walk
  • ‪Pesquera del Rio - ‬3 min walk
  • ‪Cocoa Bistro - ‬6 min walk
  • ‪Terraza Café Bucarica - ‬4 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Hotel Ciudad Bonita

Enjoy 2 restaurants at this 4-star Bucaramanga hotel
Hotel Ciudad Bonita offers its guests an outdoor pool, a steam room, and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Ciudad Bonita. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

  • 65 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool
Hotel Ciudad Bonita offers 65 accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Similar properties

A rooftop pool area with a city skyline view, outdoor seating, and a covered patio.
Hotel Chicamocha
Bucaramanga
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.2 out of 5, Very good, 369 reviews
The price is CA $90
CA $90 total
Oct 23 - Oct 24
Hotel Chicamocha

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 20000 per pet, per stay
  • Maximum 1 (weight limit: 18 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Pet fee: COP 20000 per pet, per stay
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Ciudad Bonita
Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel
Ayenda 1517 Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel Bucaramanga

Frequently asked questions

How close is Hotel Ciudad Bonita to the airport?

Hotel Ciudad Bonita is 12.4 mi (30-min drive) away from the Bucaramanga (BGA-Palonegro Intl.) airport, the closest popular airport to the property.

Does Hotel Ciudad Bonita have an airport shuttle?

Hotel Ciudad Bonita offers an airport shuttle from 6:00 AM to 11:00 PM, on request, for a charge of COP 35000. per vehicle, one-way.

Does Hotel Ciudad Bonita offer free breakfast?

Hotel Ciudad Bonita offers free continental breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Hotel Ciudad Bonita?

No, there is no casino at this hotel.

What time is check-in at Hotel Ciudad Bonita?

Check-in start time: 3 PM; Check-in end time: 5 AM.

Is there free parking at Hotel Ciudad Bonita?

This hotel offers free self parking and valet parking.

Does Hotel Ciudad Bonita have a pool?

Hotel Ciudad Bonita features an outdoor pool.

Does Hotel Ciudad Bonita have a restaurant?

Hotel Ciudad Bonita is home to Doña Petrona del Mar, which features seafood.

Does Hotel Ciudad Bonita have a spa?

There are no spa services available at this hotel.

How close is Hotel Ciudad Bonita to downtown Bucaramanga?

Hotel Ciudad Bonita is 0.4 mi away from Bucaramanga.

Hotel Ciudad Bonita Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 91 reviews
Rating 8 - Good. 29 out of 91 reviews
Rating 6 - Okay. 11 out of 91 reviews
Rating 4 - Poor. 6 out of 91 reviews
Rating 2 - Terrible. 5 out of 91 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and clean.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great except for the pool police guy. Front deck, bellboys, cleaners and restaurant all wonderful. Pool guy acts a little power hungry. Sat by the pool with just my feet in and henyelled to get out andnhave a shower
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

It is Bonita

Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem. All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little. There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Habitacion muy básica, sin lamparas de noche, cama muy vieja y colchon incómodo con sensación de huecos. Esto luego de pedir cambio de habitación por qué la ropa de cama estaba manchada.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Room comfort
Ao chegar no hotel, não havia água, disseram que estavam consertando a bomba ou coisa parecida. Ficou mais de 1 hora para o conserto. E ninguém me falou nada na recepção, só fui descobrir quando cheguei no quarto para tomar banho e tive essa surpresa. A água do ralo do box do banheiro saia pelo ralo do outro lado, em frete ao vaso sanitário, e causando mau cheiro. Em um outro dia, não tinha água quente, só fria, e isso ficou da noite até a manhã seguinte.
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personal muy atentos, facilidad falta de mantenimiento
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en el Hotel Ciudad Bonita de Bucaramanga

Me fue muy bien..este hotel es de mucha tradicion en Bucaramanga y el servicio es muy bueno
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó

Muy buena ubicación y muy agradable
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 9 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy Bueno
Stayed 2 nights in Apr 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Good service and food

The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia y el hotel es muy agradable.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, ubicación perfecta para viajes de negocios
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien, tenían los protocolos de bioseguridad

Ubicación central excelente atención , cenamos trucha en el restaurante doña Petrona muy sabrosa
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

IMPOSIBLE PARA EJECUTIVOS DE EMPRESAS

El Hotel extremadamente básico, en una zona muy ruidosa y congestionada. La habitación ¨superior¨ que reserve supuestamente para tener mas comodidad solo tenia un balcón de 1 M2 bastante malo como para sentarse a tomar un café, sin vista, sillas metálicas oxidadas. Las mesas de noche del cuarto bastante viejas, el inodoro del baño no descargaba el agua y se quedaba con fuga, el aire viejo sin la función swing funcionando. El desayuno limitado, la fruta la cobran adicional. Bastante regular.
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion

Buena ubicacion, buen trato, respetuosos y amables.
Stayed 4 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel, buen desayuno
Stayed 2 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic place to stay in B-manga

This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente servicio personal muy amable
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia y buena estadía

Ha sido excelente el hotel y buen desayuno y cerca a todo.. Bien en general
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Instalaciones muy viejas
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably prices and convenient location for my visit.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Buen servicio y muy cómodas las camas.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
El baño no estaba muy limpio
Stayed 2 nights in May 2019