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Hotel Dann Carlton Bucaramanga

4.0 star property
4-star spa hotel near La Flora Ecological Park

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Photo gallery for Hotel Dann Carlton Bucaramanga

Relax by the rooftop pool with city and mountain views, surrounded by lounge chairs and umbrellas.
Relax in style amidst a spacious lobby with a grand chandelier, comfortable seating, and a beautiful view.
Guests can relax in the spacious lobby, featuring a mix of seating areas and a reception desk with amenities on display.
Enjoy a serene dining experience with a scenic mountain view from our outdoor dining area.
Relax in a tranquil setting with a large hot tub and expansive city views.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Calle 47 No 28-83, Bucaramanga, Santander, 680003
  • Cabecera Shopping Mall
    ‪6 min walk‬
  • Canaveral Mall
    ‪18 min walk‬
  • Cacique Shopping Mall
    ‪2 min drive‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, 2 Double Beds

Two single beds with white linens and blue pillows, a desk with a flat-screen TV, and a balcony with city views.

Standard Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Relax in comfort with a large bed, desk, and TV in this inviting room.

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Relax in this stylish room with a large bed, desk, and balcony offering a city view.

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(38 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Bucaramanga

City center stay.Your stay at this Sotomayor hotel places you within 3 miles (5 km) of La Flora Ecological Park and Provincial Viaduct. Eloy Valenzuela Botanical Garden is within 6 miles (10 km) and Eco Park Hill of the Blessed Sacrament is within 9 miles (15 km).

What's nearby

  • San Pio Park - 2 min walk - 0.2 km
  • Cabecera Shopping Mall - 6 min walk - 0.6 km
  • Canaveral Mall - 18 min walk - 1.5 km
  • Cacique Shopping Mall - 2 min drive - 2.5 km
  • Alfonso Lopez Stadium - 3 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

4-star spa hotel near La Flora Ecological Park
Hotel Dann Carlton Bucaramanga offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5264 square feet (489 square meters) and includes a conference center. A fitness center, a sauna, and a rooftop terrace are also featured at the business-friendly Hotel Dann Carlton Bucaramanga. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Bucaramanga hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • 5264 sq ft of conference space
  • 489 sq m of conference space
  • Built in 1996
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Dann Carlton Bucaramanga offers 135 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Bucaramanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Enjoy breathtaking views of the city from our rooftop infinity pool.

Holiday Inn Bucaramanga Cacique by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 872 reviews
The price is CA $116
CA $122 total
Aug 10 - Aug 11
Holiday Inn Bucaramanga Cacique by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 142800 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 142800 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: COP 190000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests traveling with pets must present their pet's current vaccination record.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1003 reviews
Rating 8 - Good. 177 out of 1003 reviews
Rating 6 - Okay. 44 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Edgar

Stayed 1 night in May 2025

10/10 Excellent

Arturo, CLEARWATER

Stayed 1 night in Apr 2025

10/10 Excellent

Moníca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been at this Hotel three times Now. I love it. The staff is very friendly, and the rooms are very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Martha Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dann Carlton is without doubt the best hotel in Bucaramanga. I've been staying there with my family in every trip for over 20 years and it never disappoints. The facilities are beautiful, the staff and service are great, the food, especially the breakfast by the pool is delicious. Additionally, the area where the hotel is located is very walkable and safe, surrounded by great restaurants, medical services, and shopping.
Stayed 3 nights in Apr 2025

10/10 Excellent

ken fong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great always willing to help, safe neighborhood
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto, Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a convenient position. Indoor garage is a plus. Rich breakfast on the terrace with a nice city view. Room is dated but comfortable and clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Edward

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
IT. IS. A. TOP. OF. THE. LINE. HOTEL. WITH. AN. EXCELLENT. BUFFET BREAKFAST
Stayed 5 nights in Apr 2025

10/10 Excellent

Raphael, columbia heights

Stayed 1 night in Apr 2025

10/10 Excellent

Carolina

Stayed 3 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Raphael, columbia heights

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building, safe location
Stayed 1 night in Mar 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful property. The staff was very helpful and cordial
Stayed 3 nights in Apr 2025

10/10 Excellent

Wilmer

Stayed 13 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Marrue

Disliked: Cleanliness, property conditions & facilities
We entered to the country with biometric system - no passport stamp- and they dont know how to process and charged ud the national taxes. Service at restaurants at night were so slow. 20 minutes to bring just water and a drink
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Horace Dudley

Liked: Cleanliness, property conditions & facilities
The problem my head was I was trying to get some face towels and it took me five times to ask to get them
Stayed 4 nights in Mar 2025

8/10 Good

mossa

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Guillermo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Service great, excellent food, comfortable room and nice spa.
Stayed 6 nights in Mar 2025

2/10 Terrible

María Fernanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025