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BENS L'Hotel Palermo

3.5 star property
3.5-star boutique hotel near Serrano Square

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Photo gallery for BENS L'Hotel Palermo

Exterior
Property grounds
Free daily continental breakfast
Exterior
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Thames 1562, Buenos Aires, Capital Federal, 1414
  • Place, Palermo Soho
    ‪1 min walk‬
  • Place, Serrano Square
    ‪1 min walk‬
  • Place, Distrito Arcos
    ‪11 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Buenos Aires

Heart of Buenos Aires.At this Palermo hotel, you'll be steps from Serrano Square and within a 15-minute walk of Distrito Arcos. Plaza Italia and La Rural are also within 2 miles (3 km).

What's nearby

  • Palermo Soho - 1 min walk - 0.0 km
  • Calle Thames - 1 min walk - 0.0 km
  • Serrano Square - 1 min walk - 0.2 km
  • Distrito Arcos - 11 min walk - 1.0 km
  • Plaza Italia - 16 min walk - 1.4 km

Getting around

  • Plaza Italia Station - 15 min walk
  • Buenos Aires Palermo Station - 18 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 24 min drive

Restaurants

  • ‪Club Eros - ‬2 min walk
  • ‪Chori - ‬1 min walk
  • ‪Kentucky - ‬2 min walk
  • ‪Diggs - ‬2 min walk
  • ‪La Baita - ‬1 min walk

About this property

BENS L'Hotel Palermo

3.5-star boutique hotel near Serrano Square
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. An outdoor pool, a library, and a terrace are also featured at the business-friendly BENS L'Hotel Palermo. The hotel can provide concierge services and wedding services.

This 3.5-star Buenos Aires hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 4 levels
  • Built in 2011
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
BENS L'Hotel Palermo offers 23 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BENS L'Hotel Palermo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in April.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

BENS L'Hotel Palermo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 582 reviews
Rating 8 - Good. 154 out of 582 reviews
Rating 6 - Okay. 45 out of 582 reviews
Rating 4 - Poor. 11 out of 582 reviews
Rating 2 - Terrible. 8 out of 582 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Patrick, Lake Tomahawk

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This place is in the heart of Palermo. There is a nice garden area and a good breakfast. The facility itself is old and could use upgrades and TLC.
Stayed 2 nights in Aug 2025

10/10 Excellent

Geraint

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Clarissa, Westerville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this boutique hotel! Bed was comfortable, amenities were good, location was great and it make you fell great!
Stayed 1 night in Jul 2025

10/10 Excellent

Halasius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place.
Stayed 13 nights in Jun 2025

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is very quaint and has beautiful surroundings. Staff were excellent.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación!!! Los chicos SUPER amables. El desayuno es bastante básico, el cuarto pequeñito y sencillo pero fue buenísimo para lo que buscábamos. El jardín es lo más!!!!
Stayed 1 night in Jun 2025

8/10 Good

Stan, Fallston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, even serene, considering you’re in a very large city. Breakfast was good. Staff very courteous. Room was small but comfortable. Bathroom was several sizes too small.
Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Stay was good - got in OK, they sent a car to get me (was a lot more expensive than just getting an Uber myself), the check-in online and/or the app (I can't remember) said they had currency exchange at the front desk - they do not. The location was good - there was a plaza around the corner with plenty of food options and nightlife. I didn't think it was too loud at night and slept great. Room was clean and I liked the little garden backyard. Breakfast was fresh, and the front desk helped out with suggesting what tours to do.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel in the trendy Palmero neighborhood. The staff was wonderful and accomodating. The morning breakfast was great. There are numerous restaurants and shops in easy walking distance. Highly reccomend this hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

George, Sherwood Park

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint property. The staff is exceptional
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and friendly staff. Excellent location.
Stayed 1 night in Feb 2025

8/10 Good

Marie-Claire

Stayed 4 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll stay there again.

Good location with lost of restaurants, bars, and shopping nearby. Very nice breakfast with lots of fresh fruit and other healthy options, with some indulgent options, too. Walking distance to some of the parks, gardens, and other sights in BA. Friendly staff who were very helpful with practical issues including a date change on our return through BA at the end of our Argentina trip, luggage storage, etc. And Luisa the cat was an added bonus to a relaxed and comfortable stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Judith

Stayed 6 nights in Jan 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

RD

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mixed Bag

Bens L’Hotel Palermo is a mixed bag. On the plus side. The location is fantastic. The hotel is located on a nice quiet street close to many restaurants and shops. The staff is warm and welcoming. And, the pool area is a relaxing oasis. On the negative side. We had a first floor room. The room was very noisy and small. We could not open both of our suitcases at the same time unless we used the bed. Additionally, the room was tired, in need of a major update. The bathroom was the worst part. There was mold in the bathroom. The breakfast was the worst we have seen in a long, long time. The coffee was undrinkable. The pastries were stale. We , along with several other guests, just went across the street to the café for breakfast. With Bens L’Hotel Palermo is all depends on your priorities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at BENS. Excellent location, friendly staff, beautiful grounds. We will return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lesly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the courtyard! so peaceful even being on such a busy block
Stayed 6 nights in Dec 2024

10/10 Excellent

Stacey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and comfortable hotel with an amazing breakfast. The staff goes above and beyond
Stayed 2 nights in Jan 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel

Everybody working there was very friendly and helpful. The hotel looks charming but the rooms could be better maintained. Location is in a very lively neighborhood, do depending on the room it can get a little noisy
Stayed 2 nights in Jan 2025

8/10 Good

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are outdated.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There isn’t a single thing I did not like. The staff were the best I have ever encountered, I could live there! Absolutely the place to stay in Palermo.
Stayed 3 nights in Jan 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service
Lovely hotel. Rooms are really nice and the style is very chic. However the toilets need some work, the wc blocked up and the shower pressure was weak. Other than that an amazing experience.
Stayed 1 night in Jan 2025