Book a hotel near Burlington Mall, Boston

"Felt like a college dorm. Fire alarm went off at 3am, had to stay in my car with my daughter for 40 minutes until the fire dept inspected the facility."

"The breakfast was awful :( our toilet filled up and didn’t flush & fridge didn’t work . We also forgot a phone charger there which we called & talked to Twan about . He actually went & retrieved it & said he would leave it for us . Unfortunately we were there for a relative on life support . We live in New York. Twan was actually very nice as was Marissa who comped one of our nights due to all the issues we had. I wouldn’t even be saying anything if we didn’t go back two days later to pick up the phone charger & couldn’t have been treated worse by a girl at the front, I believe Jenisha . She was rude & condescending when we asked to look for the charger as Twan & Ashley had said it would be there for us. She said she was tired of cleaning up after Twans messes & refused to look anywhere else for it. My husband did get a little heated & said that someone was gonna pay for it. She then told it a to leave or she was calling the police for a threat ! There was no threat !! This was a dumb thing to happen as we were there to say Good bye to my aunt but she continued to tell us it’s not her job or her problem that he didn’t follow procedure. We said isn’t customer service your job & agdi she threatened to call the police. I have never been treated like that before as I myself am in customer service!! "

"Everything was fine. Clean enough. Breakfest was ok. Dove product in bathroom. Parking is easier in the back parking lot. Has a small basketball court and weight room. You can smell cigarette smoke in hallways, if people are smoking, I could smell someone else's food, in my room, while door was closed. So maybe be warned if smells bother you. "

"excellent "

"Didn't use it"

"Clean room. Property was sterile. Solid business hotel"