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Le Carline, Sure Hotel Collection by Best Western

3.0 star property
3-star hotel in La Pierre-Heuzé

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Photo gallery for Le Carline, Sure Hotel Collection by Best Western

Restaurant
Lobby
Exterior
Family Room, Multiple Beds, Non Smoking
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Pet-friendly

Explore the area

View in a map
11 rue du Professeur J. Rousselot, Caen, Calvados, 14000
  • Place, Caen University Hospital
    ‪5 min walk‬
  • Place, Caen Memorial
    ‪2 min drive‬
  • Place, University of Caen Normandy
    ‪3 min drive‬
  • Airport, Caen (CFR-Carpiquet)
    ‪9 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About the area

Caen

La Pierre-Heuzé stay.Within a 15-minute walk of this La Pierre-Heuzé hotel, you'll find Caen University Hospital and Faculty of Pharmaceutical Sciences of Caen. University of Caen Normandy and Caen Castle are also within 2 miles (3 km).

What's nearby

  • Caen University Hospital - 5 min walk - 0.4 km
  • Caen Memorial - 2 min drive - 2.7 km
  • Caen Botanical Garden - 3 min drive - 2.7 km
  • University of Caen Normandy - 3 min drive - 2.4 km
  • Caen Castle - 4 min drive - 3.1 km

Getting around

  • Bretteville - Norrey Station - 11 min drive
  • Caen (CFR-Carpiquet) - 13 min drive

Restaurants

  • ‪L’Elysée - ‬18 min walk
  • ‪Total Access - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪TOTAL ACCESS - ‬12 min walk
  • ‪Gourmetbar Novotel - ‬11 min walk

About this property

Le Carline, Sure Hotel Collection by Best Western

3-star hotel in La Pierre-Heuzé
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. The business-friendly Le Carline, Sure Hotel Collection by Best Western also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Le Carline, Sure Hotel Collection by Best Western was completed in April 2024.

This 3-star Caen hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Le Carline, Sure Hotel Collection by Best Western offers 59 accommodations with espresso makers and complimentary newspapers. Premium digital television is provided.

Bathrooms include showers. This Caen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested.

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  • Pet-friendly
  • Parking included
  • Free WiFi
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CA $114 total
includes taxes & fees
Dec 14 - Dec 15
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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 13.50 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 70-cm TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.50 for adults and EUR 8.00 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carline Caen
Carline Hotel
Carline Hotel Caen
Clarine Hotel Caen
Carline
Le Carline, Sure Collection By
Le Carline Sure Hotel Collection by Best Western
Le Carline, Sure Hotel Collection by Best Western Caen
Le Carline, Sure Hotel Collection by Best Western Hotel
Le Carline, Sure Hotel Collection by Best Western Hotel Caen

Reviews

Le Carline, Sure Hotel Collection by Best Western Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 122 out of 297 reviews
Rating 8 - Good. 114 out of 297 reviews
Rating 6 - Okay. 49 out of 297 reviews
Rating 4 - Poor. 11 out of 297 reviews
Rating 2 - Terrible. 1 out of 297 reviews

Reviews

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

David, Durant

Travelled with partner
Liked: Amenities, property conditions & facilities
Quiet and out of the way but I would stay here again. Rooms are small but the bed was extremely comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ate at the hotel for dinner, and the food was great. Easy access to the tram to go donwtown. Easy parking. Clean rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited sites, parking not easiest to find, Normandy Omaha was close
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely stay, we arrived after 10pm and was greeted at the front desk by the helpful and friendly staff, whilst in the room we noticed they use paper cups instead of mugs for tea or coffee, would recommend using your own mugs luckly we took some with us plus the tea bags as they only have Earl Grey. Apart from that it was a very lovely quiet stay we all enjoyed the breakfast in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Lianghu, Hudso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice. Food is wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tom

Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Great well priced hotel.Great position for visiting things in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel great base for visiting D DAY memorials
Stayed 2 nights in Jul 2024

6/10 Okay

Gurmeet

Travelled with family
The rooms are smaller than expected especially if there are 3 people staying in one room. The WiFi did not work at all which was a real let down as when booking it was highlighted that the WiFi was great. The staff were friendly and helpful.
Stayed 2 nights in Jun 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

Clean but basic

Helpful friendly receptionist, smallish room but comfortable beds, small bathroom and shower. Rooms a bit stuffy could use some Aircon.
Stayed 1 night in Jun 2023

6/10 Okay

WILLIAM

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

We used this hotel for a trip to the D-Day beaches, great hotel with very friendly and helpful staff. I would greatly recommend and stay there again. With a restaurant serving good food and close to the main road it’s a great combined package.
Stayed 5 nights in May 2023

10/10 Excellent

Gayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stopover hotel

Extremely comfortable room shower was fine just a little small. The breakfast was fantastic and the staff were very helpful.
Stayed 1 night in Aug 2022

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good and not so great

The hotel is very convenient for the hospital and the staff pleasant and welcoming. However, the lighting in the room is poor and the shower tiny and awkward. The room also had no temperature control and was quite hot.
Stayed 2 nights in Jun 2022

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal for our ferry trip into Caen. Just ideal for our needs of a night stopover and then set off for a full days drive south. Clean and convenient. Liked the 24 hour concierge.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small friendly hotel with brasserie

This small hotel was ideally located near the hospital where my brother is having a long term treatment. Everything was small but efficient. Brekfast lunch and diner available which is practical as there are not any amenities close by. Clean bedroom and bathroom. I enjoyed my stay. Pity they closed during the week end
Stayed 1 night in Nov 2021

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

Always stay here when in Caen - the very best!
Stayed 1 night in Aug 2020

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect overnight stay

I am actually reviewing retrospectively as wasn’t able to use my booking due to new quarantine restrictions- however, I have stayed here many times and always found it to be excellent in every way - perfect for an overnight stay en route to or from the ferry
Stayed 1 night in Jul 2020

6/10 Okay

me, ny

Travelled with pets
Liked: Cleanliness, staff & service
I loved the staff, the room was pretty average.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
pleasant staff, good reception shower a little too small
Stayed 1 night in Nov 2019

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019