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4.5 out of 5

"The staff at the front desk were very helpful and informative when I arrived. The staff at the bar and restaurants for breakfast and at night were als ... " More

By a verified traveller on Wed 01 May 2019

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Hotel Description

4-star hotel near Cairns Aquarium

Oceanside stay

Your stay at this Cairns North hotel places you within 2 miles (3 km) of Cairns Aquarium and Cairns Esplanade. Cairns Night Markets and Mount Whitfield Conservation Park are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, free WiFi in public areas, and express check-in. Enjoy free perks like free self parking and a shopping center shuttle.

Free WiFi, MP3 docks

The 173 guestrooms have LCD TVs with satellite channels and offer free WiFi and balconies. MP3 docks, 24-hour room service, and refrigerators are also available.

Room, 2 Double Beds, Non Smoking, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Non Smoking (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Holiday Inn Cairns Harbourside ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Cairns Harbourside

Everyone (1) Family (1)
4 out of 5
The staff at the front desk were very helpful and informative when I arrived. The staff at the bar and restaurants for breakfast and at night were also very friendly. The hotel itself is nice, the rooms were a little bland but they were spacious and the king bed was very comfortable.

Posted by , from San Francisco on 1 May 2019

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Comment from Hotel Management

20 May 2019 by Nick

Hi Justin, We are so appreciative that you took the time to review our hotel and are very glad to hear that you had such wonderful experiences with our team members. We will be sure to pass on your positive feedback to them and we hope to see you again very soon. Kind Regards

5 out of 5
Great view, walking distance to many things. Esplanade a very nice area

Posted by on 5 Apr. 2019

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Comment from Hotel Management

31 May 2019 by Nick

Hi there, Thank you so much for taking the time to review our hotel! We are so glad that you had such a wonderful time here and hope you were able to take advantage of our complimentary shuttle bus to the centre also. We hope the rest of your stay was great too and we can't wait to see you again soon! Kind Regards,

About the Holiday Inn Cairns Harbourside

Location 209-217 The Esplanade, Cairns North, QLD 4870

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 4 meeting rooms available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Cairns Harbourside. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Cairns hotel is smoke free.

  • 173 guestrooms or units
  • 7 levels
  • 2 buildings
  • 237 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (5.1 km / 3.2 mi)
  • Train station: Cairns Station (2.5 km / 1.6 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Cairns Harbourside offers 173 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Rooms open to balconies. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Harbourside Bar & Kitchen - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Natural Wine Bar - Overlooking the ocean and garden, this wine bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 27.50 per person (approximately)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Harbourside
  • Cairns Mercure
  • Cairns Mercure Harbourside
  • Harbourside Cairns
  • Mercure Cairns
  • Mercure Cairns Harbourside
  • Mercure Harbourside
  • Mercure Harbourside Cairns
  • Mercure Harbourside Hotel
  • Mercure Harbourside Hotel Cairns
  • Holiday Inn Cairns Harbourside Hotel
  • Holiday Inn Harbourside Hotel
  • Holiday Inn Cairns Harbourside
  • Cairns Harbourside Cairns
  • Holiday Inn Cairns Harbourside Hotel
  • Holiday Inn Cairns Harbourside Cairns North
  • Holiday Inn Cairns Harbourside Hotel Cairns North

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.