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Cairns Harbourside Hotel

Property class: 4
4-star hotel near Cairns Esplanade

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Photo gallery for Cairns Harbourside Hotel

Land view from property
Premium Room, 2 Double Beds | Balcony view
Breakfast, lunch served; local and international cuisine, pool views
Daily buffet breakfast (AUD 33 per person)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
209-217 Esplanade, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪3 min walk‬
  • Place, Cairns Base Hospital
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪5 min drive‬

Room options

View all photos for Two Double Beds Premium Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Premium Sea View

  • Sleeps 4

View all photos for Two Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard

  • Sleeps 4

View all photos for King Standard Room

In-room safe, individually decorated, individually furnished, desk

King Standard Room

  • Sleeps 2

View all photos for King Bed Standard

Standard Room, 1 King Bed

King Bed Standard

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Standard

Standard Room, 2 Double Beds

2 Double Beds Standard

8.8 out of 10
Excellent
(19 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double beds standard with Sea View

Standard Room, 2 Double Beds

2 Double beds standard with Sea View

9.0 out of 10
Wonderful
(31 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

8.8 out of 10
Excellent
(16 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Premium with Sofa

Premium Room, 1 King Bed with Sofa bed

King Bed Premium with Sofa

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Seafront

Premium Room, 1 King Bed

Premium King Seafront

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Seafront

Premium Room, 2 Double Beds

Premium Twin Seafront

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite with Sofa

Superior Room, 1 King Bed with Sofa bed | Living area

One Bedroom Suite with Sofa

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Seaview

Superior Room, 1 King Bed with Sofa bed

One Bedroom Suite with Seaview

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Room

In-room safe, individually decorated, individually furnished, desk

Premium King Room

  • Sleeps 3

View all photos for Premium King Room With Sofabed

In-room safe, individually decorated, individually furnished, desk

Premium King Room With Sofabed

  • Sleeps 4

View all photos for Premium Twin Seafront

In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sleeps 4

View all photos for One Kind Bed Sea View Suite With Sofa Bed

In-room safe, individually decorated, individually furnished, desk

One Kind Bed Sea View Suite With Sofa Bed

  • Sleeps 4

View all photos for Premium King Seafront

In-room safe, individually decorated, individually furnished, desk

Premium King Seafront

  • Sleeps 3

View all photos for One Kingbed Suite With Sofa Bed

In-room safe, individually decorated, individually furnished, desk

One Kingbed Suite With Sofa Bed

  • Sleeps 4

View all photos for Two Double Beds Standard Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard Sea View

  • Sleeps 4

View all photos for King Bed Suite

In-room safe, individually decorated, individually furnished, desk

King Bed Suite

  • Sleeps 3

About the area

Cairns

Oceanside stay.With a stay at this Cairns North hotel, you'll be within half a mile (1 km) of Cairns Esplanade and 2 miles (3 km) of Cairns Night Markets. Mount Whitfield Conservation Park and Centenary Lakes Botanic Gardens are also within 2 miles (3 km).

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Cairns Esplanade Charles Street Parkland - 3 min walk - 0.3 km
  • Cairns Base Hospital - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 3 min drive - 2.5 km
  • Cairns Night Markets - 3 min drive - 2.9 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Smith Street Cafe - ‬12 min walk
  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Dunwoodys - ‬11 min walk
  • ‪Atrium - ‬19 min walk
  • ‪Paper Crane - ‬16 min walk

About this property

Cairns Harbourside Hotel

4-star hotel near Cairns Esplanade
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2550 square feet (237 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

  • 173 guestrooms or units
  • 7 levels
  • 2 buildings
  • Meeting rooms
  • 2550 sq ft of conference space
  • 237 sq m of conference space
  • Built in 1986
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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4.2 out of 5, Very good, 1,001 reviews
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Property amenities

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 108-cm LCD TV with premium digital channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1020 reviews
Rating 8 - Good. 302 out of 1020 reviews
Rating 6 - Okay. 96 out of 1020 reviews
Rating 4 - Poor. 22 out of 1020 reviews
Rating 2 - Terrible. 16 out of 1020 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CARLA, OTTUMWA

Stayed 4 nights in Mar 2026

6/10 Okay

Kamal

Stayed 1 night in Dec 2025

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good and no issues with anything
Stayed 1 night in Dec 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, like friends Yummy cocktails A few less hairs in the shower would have been nice
Stayed 1 night in Jan 2026

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean cozy room, Loved the amenities provided, Amazing, friendly helpful staff, beautiful sea view rooms, Room service 10/10
Stayed 1 night in Jan 2026

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities
Room was spacious and comfortable. Buffet breakfast is nice.
Stayed 2 nights in Jan 2026

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Clean room big and spacious. Lovely beds and pillows. Nice hot shower all in a great spot
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended check out and a bottle of complimentary wine for our anniversary! Very impressed. We will be back! Thank you
Stayed 1 night in Jan 2026

8/10 Good

Rachael

Stayed 3 nights in Jan 2026

10/10 Excellent

Eric Bee

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph, Greystanes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was always spotless and the staff were friendly and always happy to help
Stayed 4 nights in Jan 2026

8/10 Good

Alison Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great friendly staff. Food also great and great location
Stayed 8 nights in Jan 2026

8/10 Good

ANDREW

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff,were great, rooms could do with exhaust fan in bathrooms and hanging space for towels, and smart tvs so when it rains I can connect Netflix,Stan account to it.
Stayed 8 nights in Jan 2026

10/10 Excellent

Hanife

Liked: Cleanliness, staff & service, amenities
Friendly staff, easy check in and out, good room service option and immaculately clean room, very happy with our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Lin

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great
Stayed 2 nights in Dec 2025

10/10 Excellent

Alisa

Stayed 1 night in Jan 2026

10/10 Excellent

Frederick D.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic seaview and great price
Stayed 4 nights in Jan 2026

10/10 Excellent

Ishan Sandeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay! Great dining services.
Stayed 3 nights in Jan 2026

8/10 Good

Nikhil, Florham Park

Stayed 3 nights in Dec 2025

8/10 Good

Prateek

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The bathroom has older faucets and they were really tight to close and open. The breakfast buffet was good with lots of options for meat eaters but only 2 options for veggos. The pool and the service around the pool was nice . The location of the hotel is great
Stayed 4 nights in Dec 2025

10/10 Excellent

Tanya

Stayed 1 night in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was very roomy. Bed and pillows were amazing … we even googled ere to buy the pillows they were that good . No cutlery in the room which was the only annoyance . Within 15 minute walking distance to the main area of cairns . Lovely walk along the boardwalk . Very close to airport to can hear the planes . Easy parking . Thought it was great .
Stayed 1 night in Dec 2025

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Ho, Huntingdon Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service with Richard
View from room
Stayed 1 night in Dec 2025

8/10 Good

Ramesh

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Room was not that clean but service was fine.
Stayed 3 nights in Dec 2025