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Cairns Harbourside Hotel

4.0 star property
4-star hotel near Cairns Esplanade

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Photo gallery for Cairns Harbourside Hotel

Land view from property
Breakfast, lunch served; local and international cuisine, pool views
Premium Room, 2 Double Beds | Balcony view
Daily buffet breakfast (AUD 33 per person)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
209-217 Esplanade, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪3 min walk‬
  • Place, Cairns Base Hospital
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪5 min drive‬

Room options

View all photos for Two Double Beds Premium Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Premium Sea View

  • Sleeps 4

View all photos for Two Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard

  • Sleeps 4

View all photos for King Standard Room

In-room safe, individually decorated, individually furnished, desk

King Standard Room

  • Sleeps 2

View all photos for King Bed Standard

Standard Room, 1 King Bed

King Bed Standard

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Standard

Standard Room, 2 Double Beds

2 Double Beds Standard

8.8 out of 10
Excellent
(19 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double beds standard with Sea View

Standard Room, 2 Double Beds

2 Double beds standard with Sea View

9.0 out of 10
Wonderful
(28 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Premium with Sofa

Premium Room, 1 King Bed with Sofa bed

King Bed Premium with Sofa

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Seafront

Premium Room, 1 King Bed

Premium King Seafront

8.8 out of 10
Excellent
(25 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Seafront

Premium Room, 2 Double Beds

Premium Twin Seafront

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(15 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite with Sofa

Superior Room, 1 King Bed with Sofa bed | Living area

One Bedroom Suite with Sofa

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Seaview

Superior Room, 1 King Bed with Sofa bed

One Bedroom Suite with Seaview

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Room

In-room safe, individually decorated, individually furnished, desk

Premium King Room

  • Sleeps 3

View all photos for Premium King Room With Sofabed

In-room safe, individually decorated, individually furnished, desk

Premium King Room With Sofabed

  • Sleeps 4

View all photos for Premium Twin Seafront

In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sleeps 4

View all photos for One Kind Bed Sea View Suite With Sofa Bed

In-room safe, individually decorated, individually furnished, desk

One Kind Bed Sea View Suite With Sofa Bed

  • Sleeps 4

View all photos for Premium King Seafront

In-room safe, individually decorated, individually furnished, desk

Premium King Seafront

  • Sleeps 3

View all photos for One Kingbed Suite With Sofa Bed

Living area

One Kingbed Suite With Sofa Bed

  • Sleeps 4

View all photos for Two Double Beds Standard Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard Sea View

  • Sleeps 4

View all photos for King Bed Suite

In-room safe, individually decorated, individually furnished, desk

King Bed Suite

  • Sleeps 3

About the area

Cairns

Oceanside stay.With a stay at this Cairns North hotel, you'll be within half a mile (1 km) of Cairns Esplanade and 2 miles (3 km) of Cairns Night Markets. Mount Whitfield Conservation Park and Centenary Lakes Botanic Gardens are also within 2 miles (3 km).

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Cairns Esplanade Charles Street Parkland - 3 min walk - 0.3 km
  • Cairns Base Hospital - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 3 min drive - 2.5 km
  • Cairns Night Markets - 3 min drive - 2.9 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Smith Street Cafe - ‬12 min walk
  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Atrium - ‬19 min walk
  • ‪Dunwoodys - ‬11 min walk
  • ‪Paper Crane - ‬16 min walk

About this property

Cairns Harbourside Hotel

4-star hotel near Cairns Esplanade
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2550 square feet (237 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

  • 173 guestrooms or units
  • 7 levels
  • 2 buildings
  • Meeting rooms
  • 2550 sq ft of conference space
  • 237 sq m of conference space
  • Built in 1986
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 108-cm LCD TV with premium digital channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1002 reviews
Rating 8 - Good. 299 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sreeram, PLAINFIELD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location very close to airport. Stayed here for 1 night in 2 rooms with 2 familes. We requested an early check in and it was accommodated. Our rooms were upgraded also . Hotel has bar and restaurant and nice little pool. Hotel bathroom is a bit dated . But again everything works no issues. And above all for one night it checked all we needed for . So recommend this place
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super great place to stay and it was affordable.
Stayed 1 night in Nov 2025

8/10 Good

Paul, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property as part of an Expedia flight-hotel bundle. It’s kind of half way in between the airport and the heart of downtown Cairns. Meaning there’s not much to walk to nearby it. Except for a fabulous Thai restaurant across the street. I probably shouldn’t put the name here as this isn’t a restaurant review. But just look for a red sign with white letters and a name that’s the same word twice. lol The hotel used to be a Holiday Inn and locals still seem to know it by that name. The staff were friendly and very helpful. I just took off a star because of the location (about a 20 minute walk to the action) and the fact it’s an older property that is starting to show its age. The hotel provides a shuttle bus to downtown but it doesn’t run past 4:40 pm so is of no use for an evening out.
Stayed 3 nights in Nov 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
The rooms are fantastic and the staff are just brilliant. We will will definitely see you again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from lovely room on water side. Great staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ganesh

Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

10/10 Excellent

bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff! Shout of to Bel and bar staff Bathrooms could do with a update if ever looking at renovations:)
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Room was spotless. Staff was very friendly and helpful. They even had a plug converter I qas able to borrow during my stay. My set didn't have an Auatralian plug.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jim

Stayed 2 nights in Nov 2025

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Comfy bed. Easy self parking. Helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were large and had everything you needed if a little dated. The pool area was lovely and the water warm. The staff were friendly and very obliging, we asked for a late checkout and they were very accommodating. The views from the room was beautiful and although on the main road was quiet.
Pool at night
View from balcony
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, welcoming and helpful. The rooms were clean and comfortable. Breakfast was delicious and varied. We would definitely recommend the hotel and hope to stay again in the future
Stayed 4 nights in Nov 2025

10/10 Excellent

Younes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

mark robert

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with helpful friendly staff. Shower I. Bathroom was a bit unsafe with scalding risk and the room had a very old and noisy fridge. We enjoyed our stay.
Stayed 3 nights in Nov 2025

6/10 Okay

RONG, Richmond

Staff are friendly, but the building and all facilities are outdated.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heidi

Stayed 3 nights in Nov 2025

10/10 Excellent

Monica

Stayed 3 nights in Oct 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Bed was very comfortable. Hotel was well positioned from both airport and city centre.
Stayed 4 nights in Nov 2025

10/10 Excellent

Declan

Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 1 night in Oct 2025

8/10 Good

Allan-Arvin

Travelled with family
Quiet pool area
Stayed 5 nights in Nov 2025

10/10 Excellent

greg

Travelled with group
Liked: Cleanliness, amenities
Great customer service and beautiful location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and well maintained. Excellent staff service. Free parking was available close to the hotel. The hotel is located close to an area containing many restaurants.
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok - just needed a bit of a refresh
Stayed 2 nights in Oct 2025