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Shangri-La The Marina, Cairns

Property class: 5 and above
5-star luxury hotel near Cairns Esplanade, connected to a shopping center

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Photo gallery for Shangri-La The Marina, Cairns

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Point of interest
Point of interest
Horizon Marina View Room Twin

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Pierpoint Road, Cairns, QLD, 4870
  • Place, Reef Fleet Terminal
    ‪2 min walk‬
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Marlin Marina
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Marina View Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

  • Sleeps 2

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Deluxe Sea View King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View King

9.4 out of 10
Exceptional
(41 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(37 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View King

Exterior

Executive Marina View King

9.0 out of 10
Wonderful
(35 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite

Executive Marina View Suite

8.4 out of 10
Very good
(8 reviews)
  • Marina view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Twin

Exterior

Executive Marina View Twin

8.8 out of 10
Excellent
(18 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Marina View Room King

Exterior

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(30 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Exterior

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite King

Exterior

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Suite 1 King

Exterior

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • Marina view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room Twin

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room King

9.0 out of 10
Wonderful
(93 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View

Executive Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Royal Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Royal Suite

  • Sleeps 2

View all photos for Horizon Club Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Suite

  • Sleeps 2

View all photos for Deluxe King Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room with Sea View

  • Sleeps 2

View all photos for Deluxe Twin Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room with Sea View

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Horizon Club King Room With Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club King Room With Marina View

  • Sleeps 2

View all photos for Horizon Club Twin Room With Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Twin Room With Marina View

  • Sleeps 2

View all photos for Executive King Room with Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive King Room with Marina View

  • Sleeps 2

View all photos for Executive Twin Room with Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room with Marina View

  • Sleeps 2

View all photos for One Bedroom Twin Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Twin Suite

  • Sleeps 2

View all photos for Horizon Club, Room, City View

Horizon Club, Room, City View

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe King Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room with Sea View

  • Sleeps 3

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe Twin Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room with Sea View

  • Sleeps 3

View all photos for Executive Marina View Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

  • Sleeps 3

View all photos for One Bedroom Twin Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Twin Suite

  • Sleeps 2

View all photos for Horizon Club City View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club City View Room

  • Sleeps 2

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite

  • Sleeps 2

View all photos for Horizon Club Marina View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Marina View Room

  • Sleeps 2

View all photos for Executive Marina View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Room

  • Sleeps 2

About the area

Cairns

Oceanside stay.A stay at this Cairns Central Business District hotel places you steps from Reef Fleet Terminal and within a 5-minute walk of Cairns Esplanade. Centenary Lakes Botanic Gardens is within 3 miles (5 km) and Skyrail Rainforest Cableway Station is within 9 miles (15 km).

What's nearby

  • Reef Fleet Terminal - 2 min walk - 0.2 km
  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Marlin Marina - 3 min walk - 0.3 km
  • Esplanade Lagoon - 3 min walk - 0.3 km
  • Reef Hotel Casino - 5 min walk - 0.4 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪Bar 36 - ‬4 min walk

About this property

Shangri-La The Marina, Cairns

5-star luxury hotel near Cairns Esplanade, connected to a shopping center
Shangri-La The Marina, Cairns offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 18 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4456 square feet (414 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury Shangri-La The Marina, Cairns. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 255 guestrooms or units
  • 5 levels
  • 4456 sq ft of conference space
  • 414 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Shangri-La The Marina, Cairns offers 255 accommodations with laptop-compatible safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Similar properties

Hilton Premier Suite | Balcony
Hilton Cairns
Cairns Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,002 reviews
The price is CA $166
CA $183 total
includes taxes & fees
Apr 21 - Apr 22
Hilton Cairns

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Shangri-La The Marina, Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marie

Stayed 6 nights in Jan 2026

10/10 Excellent

Hamish

Stayed 2 nights in Dec 2025

4/10 Poor

Robert

Stayed 1 night in Dec 2025

4/10 Poor

Liam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Let me start by saying the hotel staff were good and we had no issues with them at all. However, the room doors need attention as they don’t always close properly. After returning from a day trip, we found that the cleaner had left our door open. Thankfully nothing was stolen, but it was understandably very frustrating. Overall, the room itself was of good quality and we had a pleasant stay. The air conditioning was fantastic if anything, it worked a little too well, but that’s hardly a complaint. The main reason for my lower rating relates to the maintenance of the building. The pool was extremely dirty, the umbrellas were torn and broken, and although the sun loungers were comfortable, they were clearly worn, with broken backs and damaged backrests. The toilets were very dated and reminded me of a Butlins-style holiday camp. Overall, the property felt more like a budget Travelodge than a hotel offering standout facilities. I would say there are better hotels available with superior facilities. If you’re looking for a “wow” factor, I would recommend looking elsewhere. That said, the saving grace of this property was the stunning views from the room and over the marina.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous view from my balcony; fab housekeeping; breakfast was amazingly, fairly central especially to dive/reef boats. Great stay overall.
Stayed 7 nights in Dec 2025

6/10 Okay

Helen

Stayed 1 night in Dec 2025

6/10 Okay

Maryann

Stayed 5 nights in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Paige

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! The chef doing the egg orders was wonderful!
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel had every amenity. The staff was courteous and helpful. The room was very clean and well maintained as well as comfortable. The location was very convenient for tours, dining and shopping.
Stayed 3 nights in Dec 2025

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, amenities
Breakfast buffet was great, location top notch. Lounge drinks and good were excellent and the staff were extremely accommodating. Property needs updating, which according to management will happen section by section. Horizon Club rooms are worth it.
Stayed 6 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff amazing at check in and out, nothing was too much trouble. House keeping excellent, room cleaned each day with nice notes left from the house clerking staff. Breakfast staff very happy and cheerful good variety. Horizon club was also fab
Stayed 7 nights in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room,nice amenities ,lovely staff,delicious breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are spacious and comfortable but a little tired. Staff were attentive. Highly recommend the backyard restaurant for dinner. Location is unbeatable walking distance to lagoon, city and esplanade.
Stayed 1 night in Dec 2025

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Executive club rooms and lounge were awesome along with the staff that were extremely helpful especially Bert!
Stayed 3 nights in Dec 2025

10/10 Excellent

Aditi

Stayed 3 nights in Dec 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and a great hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Large clean room with balcony in quiet area overlooking pool in the distance. Comfortable bed and good shower
Stayed 3 nights in Dec 2025

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Decking around pool when sunny burns your feet
Stayed 1 night in Dec 2025

10/10 Excellent

SUSAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. It was close to shopping, food and tour pick-ups. I would definitely recommend this hotel !
Stayed 3 nights in Dec 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
Location to Green Island boat tour
Stayed 2 nights in Dec 2025

10/10 Excellent

Nelida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Great location, very close to the Marina. Lovely big room.and comfy bed. Great bathroom, huge bath, well thought out location of plugs for travellers We had a room overlooking the marina which I would highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean
Stayed 3 nights in Dec 2025