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4.1 out of 5

"Stayed one night for a very early AM flight. Hotel was fine for the purpose. The room was comfortable. " More

By a verified traveller on Sun 12 Jun 2016

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Hotel Description

3.5-star eco-friendly hotel near Calgary Zoo

Heart of Calgary

Within 2 miles (3 km) of this Calgary hotel, you'll find Casino Calgary and Sunridge Mall. Calgary Zoo and Calgary Tower are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 248 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include 24-hour room service, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$94* Per night/room 26 Jan. - 27 Jan.

Elite Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave, City View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Premier Calgary Plaza Hotel & Conference Centre ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Premier Calgary Plaza Hotel & Conference Centre

Everyone (4)
5 out of 5
Great customer service. Easy check in. Friendly staff. Warm inviting room. Will definitely stay again

Posted by , from Lethbridge AB on 30 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Best Western Calgary Plaza

Thank you for choosing The Best Western Primer Calgary Plaza! We are so glad you enjoyed your stay, We look forward to seeing you again!

5 out of 5

Great Stay!!

We stayed for 3 Nights at this Hotel... We originally booked for 2, but had car issues and had to stay another night... The staff were AMAZING!!  and gave us a discounted rate for the unexpected day. We were greeted pleasantly by everyone from the Chambermaids on up to the Manger and Concierge EVERY time we saw them!  The room was great!  Very clean, The beds were SO comfortable!!!  If we could have smuggled one out we would have :-)  best sleep we have ever had at a hotel!  The air conditioning was SO quiet you could hardly hear it  (usually sounds like a diesel engine in the room!)  We did not eat at the restaurant, but were told by several guests that it was amazing. Pool was nice. Would rate higher if we could

Posted by , from Kimberley, BC, Canada on 22 Aug. 2013

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4 out of 5

hotel very nice but tucked away

Pros: Close restaurants, Free Internet, Quiet
waited from 1: 20 till 3:30 for transfer to hotel kept telling me on there way

Posted by , from Hamilton, ON, Canada on 18 Sep. 2012

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1 out of 5

Non caring staff - lovley hotel

Sadly despite the excellent quality of this facility the staff did not live up to any expectations. When we arrived the front desk was packed with people. There appeared to be very little organization. The staff were pleasent. However, we were given our room keys and told they had no one to help with bags and no more baggage carts availiable. Upon walking into our room we were rather impressed until we discovered clothes in the closet. We were given someone else's room. The front desk promptly moved us to another room with no mention, like this happens everyday?? Should that be not enough upon ordering roomservice we were given bland and a very cold sandwich with garlic sauce (no mention of this on the menu and doesn't help when you have an allergy). Despite all this we woke up happy after a good night rest only to find (after showering of course) we had one towel for two people and no conditioner in our room. After proceeding downstairs hoping to enjoy our "included" breakfast, we found out breakfast was over. There as no mention of where to go for breakfast or when breakfast started or ended when checking in. We were told we could have lunch for over $20.00 per person. We had finally had enough, we checked out. The manager that checked us out didn't even bother to ask how our stay was. When I spoke up and mentioned our disappointment his only comment was to snicker and say "Oh yeah I remember we gave you guys the wrong room". I have stayed at Holiday Inns and even a Super 8 with way way better service. Save your money stay somewhere they actually care!

Posted by , from Alberta, Canada on 31 Jul. 2012

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3 out of 5

Friendly staff, dirty room.

Pros: Quiet
Upon arrival the staff were very courteous. Once settled in, I found the room to be dirty. Under the bed "skirt" were small pieces of garbage. The toilet seat was also soiled from a previous user and never cleaned. I had to wash the seat before I sat on it. Disgusting. And the fan in the washroom did not work. I believe I stayed in 517A. Though it was only est 15C outside, we slept with the windows and curtains open due to the room heat. The pool was beautiful though. Fantastic. Also, the lack of plug-ins for cell phones etc was annoying. Lastly, the elevator door closed on me while I was normally walking in. It knocked me off balance and my shoulder/back are still sore 7 days later.

Posted by , from Edmonton on 3 Jun. 2012

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3 out of 5

Needs updating

Pros: Free breakfast, Free Internet
Cons: Nothing close, Noisy, the beds are not great
If you are going to the airport - this is a good hotel to stay at. They provide free shuttle service to and from the airport, and do allow free parking while you are away. The staff are friendly, and they do provide a free breakfast. On the downside - the hotel is not what it used to be. They used to have a wonderful restaurant, and clean and tidy rooms. The hotel is in desperate need of updating. The rooms are not particularly clean, and unless you stay in the upper level rooms, the beds are sagged out, and the sheets are not great - not a high end sleep! The air conditioner in our room was terribly loud. We used to be a member of their loyalty program, which provided express check in - but you must stay every year or you lose your membership. The restuarant is just so-so, and there is no early service, so if you are taking an early flight, you can't get breakfast. Also, the hotel is quite a drive from the airport, so unless you want the free parking, it might not be worth the stay.

Posted by , from Alberta on 26 Dec. 2011

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5 out of 5

Very satisfies with our overnight stay.

Pros: Free breakfast, Free Internet, Quiet
Cons: Nothing close
Nice friendly hotel. Clean and excellent shuttle service to Calgary airport every 30 mins. Very accommodating shuttle drivers.

Posted by , from Vancouver Island, British Columbia, Canada on 12 Dec. 2011

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4 out of 5

Great overnight hotel with airport shuttle.

Pros: Free breakfast, Free Internet, Quiet, airport shuttle., clean
Cons: Nothing close
Pleasant and helpful staff. Comfortable bed. Clean. Very accommodating shuttle drivers. Hotel could use some updating.

Posted by , from Vancouver Island, British Columbia, Canada on 6 Dec. 2011

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5 out of 5
Nice hotel with a convenient location. Close to zoo.

Posted by on 26 Sep. 2018

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Comment from Hotel Management

1 Oct. 2018 by TKippen

Thank you for staying with us.

3 out of 5


Pros: Nice location, nice rooms (if the bugs were taken care of), nice cleaning staff.
Cons: Get rid of the bugs and do something to make up for this!
Location: It was in NE Calgary.
During our stay, we found a large bug on the table. We just killed it and thought it was a one time thing. We then found another smaller bug on top of the bed. We killed it and gave it to the person at the front desk when we checked out. He told us that it is because of the bad weather lately. I mentioned that there are no bugs in my house and we have the same weather. Nothing was done, no discount offered or anything. Disappointing.

Posted by on 27 Aug. 2016

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About the Best Western Premier Calgary Plaza Hotel & Conference Centre

Location 1316 33 St NE, Calgary, AB T2A 6B6

Property Features

Best Western Premier Calgary Plaza Hotel & Conference Centre offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 21026 square feet (1953 square meters) and includes a conference center. Spa services, gift shops/newsstands, and a garden are also featured at the eco-friendly Best Western Premier Calgary Plaza Hotel & Conference Centre. A roundtrip airport shuttle is free (available on request). Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Calgary hotel.

  • 248 guestrooms or units
  • 12 levels
  • 2 buildings
  • 21026 sq ft of conference space
  • 1953 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Free self parking


  • Airport: Calgary, AB (YYC-Calgary Intl.) (17 km / 10.6 mi)
  • Metro station: Marlborough Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Premier Calgary Plaza Hotel & Conference Centre offers 248 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Best Western Premier Calgary Plaza Hotel & Conference Centre has a restaurant serving breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available on request from 6:00 AM to 12:30 AM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 6:00 AM to 12:30 AM. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cribs (infant beds)!


  • Pets: CAD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Number of children who can stay free - 2


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 14.95 for adults and CAD 8.95 for children (approximately)
  • Pet fee: CAD 20 per accommodation, per night
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coast Plaza Calgary
  • Coast Plaza Hotel
  • Coast Plaza Hotel Calgary
  • Hotel Coast Plaza
  • Coast Plaza Hotel And Conference Centre
  • Best Western Premier Calgary Plaza Hotel
  • Best Western Premier Calgary Plaza

You should know

  • Best Western Premier Calgary Plaza Hotel & Conference Centre offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.