4.2 out of 5

"Hotel Arts is a beautiful hotel located in the heart of Calgary. The rooms were clean, the beds were comfy, and the staff was pleasant. My one complai ... " More

By gcahoon, from whitefish, mt on Tue 12 Apr 2011

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Hotel Description

4-star hotel near Calgary Tower, connected to the convention center

Heart of Calgary

Within a 10-minute walk of this Beltline hotel, you'll find Calgary Tower and 17 Avenue SW. BMO Centre and Calgary Telus Convention Centre are also within half a mile (1 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and airport shuttle. There's a poolside bar on site, and a 24-hour front desk and concierge services are also provided.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 185 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include 24-hour room service, coffee/tea makers, and free newspapers.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$105 per night

Luxury Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Single Room, 1 Bedroom (Room Selected at Check-in )

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Arts ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Arts

Everyone (4)
3 out of 5
The service was very good, and the restaurant (Yellow Door) had very good choices and service

Posted by on 16 May 2019

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Comment from Hotel Management

19 May 2019 by Dana Wah - Manager on Duty

Thank you so much for taking the time to leave us a review! I'm glad you enjoyed your stay. Please reach out if there's anything we could have improved upon!

4 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

17 May 2019 by Dana Wah - Manager on Duty

Thank you for taking the time to leave us a great rating. I'm glad you enjoyed your recent stay. I hope we can welcome you back again soon.

5 out of 5
Was great would be nice to have mini fridge and indoor pool

Posted by on 7 May 2019

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Comment from Hotel Management

8 May 2019 by Dana Wah - Manager on Duty

Thank you for taking the time to leave a great review! While many of our rooms do have fridges, the ones that do not can have one placed in them upon request. Additionally, our outdoor pool, which is currently undergoing a major renovation, will be available year round after the projects completion (Summer 2019). I hope we can welcome you back to see it once it is opened!

4 out of 5

Posted by on 26 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Dana Wah - Manager on Duty

Thank you for taking the time to leave us an great review! I'm so happy you enjoyed your stay here with us. I hope we can welcome you back again soon!

4 out of 5

Beautiful Hotel in Convenient Location

Pros: Close restaurants
Cons: Noisy
Hotel Arts is a beautiful hotel located in the heart of Calgary. The rooms were clean, the beds were comfy, and the staff was pleasant. My one complaint was the noise. There was a group of people who kept me up both nights I stayed there slamming doors, talking loudly in the hall, and knocking on doors. I called the service desk (which I would usually never do) to complain. After 3 attempts from the front desk to handle the situation, the noise still continued. I did not sleep at all both nights.

Posted by , from whitefish, mt on 12 Apr. 2011

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5 out of 5

My type of hotel

I really enjoied my stay, atmosphere, restaurant, room appointments, bathroom fantastic,

Posted by on 17 Dec. 2007

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5 out of 5

Hotel Arts is cool

My husband and I had the most amazing weekend at Hotel Arts. We had an amazing suite and the bed was simply the best we've experienced in any hotel. Staff was really friendly. We hung out poolside drinking cocktails from the Raw Bar (felt like we were in South Beach). Had a great dinner and then went to see a concert nearby. Can't wait to go back for another visit.

Posted by on 21 Nov. 2007

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5 out of 5

Hotel Staff

The hotel staff was extremely courteous, helpful and attentive at all levels, i.e. concierce, front desk, restaurant attendants and housekeeping. Its incredible! It must be the Canadians. I rarely get this type of reception in most USA hotels!

Posted by on 28 Aug. 2007

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2 out of 5

Doesn't Live Up To Promises

Lots of potential, but a really long way to go still. Rooms are really tight quarters and the decor while stylish isn't always practical for living in the space

Posted by on 22 Jun. 2007

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4 out of 5

Calgary's Boutique Hotel

This Boutique hotel in Calgary is richly appointed, but a bit too caught up in its own importance. Service was mediocre; ranging from fast and friendly to slow and down right rude. Housekeeping was a bit lax and did not replace used items (like coffee). The bed however, was the most comfortable of the four hotels I stayed at this trip. All in all, the Hotel Arts is a pretty and comfortable hotel, just don't expect consistent first class service.

Posted by on 19 Jun. 2007

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Renovations + Closures

The property will be renovating from 25 April 2019 to 16 June 2019 (completion date subject to change). The following areas are affected:

  • Swimming pool

The following facilities will be closed from 24 April 2019 to 16 June 2019 (dates subject to change):

  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Hotel Arts offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 102258 square feet (9500 square meters) and includes a conference center. The business-friendly Hotel Arts also features multilingual staff, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Calgary hotel is smoke free.

  • 1 building
  • 185 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 102258 sq ft of conference space
  • 9500 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (19 km / 11.8 mi)
  • Train station: Calgary Heritage Station (7.9 km / 4.9 mi)
  • Metro station: 1st Street SW Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Arts offers 185 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Raw Bar - This poolside restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Yellow Door Bistro - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 30 per pet (varies based on length of stay)
  • Maximum 1 per room (weight limit: 30 lb)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 24 per person (approximately)
  • Airport shuttle fee: CAD 15 per person (one way)
  • Self parking fee: CAD 24 per night (in/out privileges)
  • Valet parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 30 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.