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Hotel Americana

Property class: 3
3-star hotel near Chipichape Shopping Center

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Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Room service

Explore the area

View in a map
Carrera 4 No. 8-73, Cali, Valle del Cauca, 760044
  • Place, Bulevar del Río
    ‪1 min walk‬
  • Place, Cali Chamber of Commerce
    ‪2 min walk‬
  • Place, Calima Gold Museum of the Bank of the Republic
    ‪5 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Triple Room with 1 Double Bed and 1 Single Bed

Standard Triple Room with 1 Double Bed and 1 Single Bed

Standard Triple Room with 1 Double Bed and 1 Single Bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Cali

City center stay.With a stay at this La Merced hotel, you'll be steps from Cali Chamber of Commerce and Bulevar del Río. Torre Mudejar and Caicedo Square are also within half a mile (1 km).

What's nearby

  • Bulevar del Río - 1 min walk - 0.1 km
  • Cali Chamber of Commerce - 2 min walk - 0.2 km
  • La Ermita Church - 5 min walk - 0.5 km
  • Calima Gold Museum of the Bank of the Republic - 5 min walk - 0.5 km
  • Centenario Commercial Center - 5 min walk - 0.5 km

Getting around

  • Dauga Station - 45 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 35 min drive

Restaurants

  • ‪Hotel Faranda - ‬3 min walk
  • ‪Subway - ‬4 min walk
  • ‪Señor Cafe - ‬4 min walk
  • ‪Coffee House - ‬5 min walk
  • ‪La Pérgola Clandestina - ‬6 min walk

About this property

Hotel Americana

3-star hotel near Chipichape Shopping Center
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Hotel Americana also features a fitness center, coffee/tea in a common area, and 24-hour room service.

This 3-star Cali hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 14 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Americana offers 47 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 30 2023 to August 28 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property only accepts cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Americana Cali
Hotel Americana Cali
Hotel Americana Cali
Hotel Americana Hotel
Hotel Americana Hotel Cali
Hotel Ayenda 1421 Americana

Frequently asked questions

How close is Hotel Americana to the airport?

Hotel Americana is 14 mi (35-min drive) away from the Alfonso Bonilla Aragon Intl. Airport (CLO) airport, the closest popular airport to the property.

Does Hotel Americana have an airport shuttle?

Airport shuttle services are not available at Hotel Americana.

Does Hotel Americana offer free breakfast?

Hotel Americana does not offer free breakfast.

Is there a casino at Hotel Americana?

No, there is no casino at this hotel.

What time is check-in at Hotel Americana?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Americana?

Free parking is not available at this hotel.

Does Hotel Americana have a pool?

Hotel Americana does not have a pool.

Does Hotel Americana have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Americana have a spa?

There are no spa services available at this hotel.

How close is Hotel Americana to downtown Cali?

Hotel Americana is 0.2 mi away from Cali.

Hotel Americana Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 8 out of 50 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

This place was so bad that I had to move out.

This place was so bad that I had to move out the next day. This place is no longer what's shown in the pictures. Old facility, loud air conditioner, old bathroom, poor decoration, old smelling room. Defenitelly not up to standard for a 3 star hotel. I would rate this hotel a two star or less.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Sanitario mal diseñado, escalera con puerta cerrada, canales de televisión limitados, buen aseo, cada cómoda, servicio casi ausente
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there and the staff was extremely friendly and helpful even with someone who spoke little Spanish. If you are looking for a great little hotel this is definitely a place you should stay. Amazing restaurants within walking distance and very close to some amazing attractions.
Stayed 7 nights in May 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Mala prestaciòn del servicio

Para empezar estaba tapado el sanitario, no tenia señal de TV. pague dos noches, entregue $150.000.oo y me dijeron que no hacían devolución de dinero.
Stayed 4 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente, todo muy cerca para salir
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Nooit meer.

Donker kader. Omgeving treurig. Geen ontbijt. Geen warm water. Luide aircondicion. Geen brandbeveiliging. We zijn er gevlucht!!!
Stayed 4 nights in Nov 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

Mala experiencia y mal hotel. Atención pésima.

Es un hotel muy malo y la atención pésima. Si bien es low cost, creo que ya exageran con el mal estado de los baños y la falta de ducha caliente. Es la primera vez que me pasa con un hotel que no dispone de agua caliente. No volveré a este ni ningún otro hotel de la cadena.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the river walk right in centro
Stayed 7 nights in Feb 2021
Verified review

2/10 Terrible

Travelocity did not respond to my sevral attemps to cancel hotel reservation. Sent you guys sevral notes messages to cancel hotel
Stayed 1 night in Apr 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, small, nothing worked, bad neighborhood. No WiFi no hot water, bugs oh the list goes on
Stayed 4 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia y camas cómodas
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and disgusting

Where should I start. I was switch from three rooms within the first hour. The first room had water all over the floor there is no AC and the fan was not working. The second room there was no Wi-Fi connection and the third room and there the poop stain over the toilet seat and mold over the sink. The rooms are facing the street so it get very noisy from are 5am to 1am. I wouldn't recommend this place if you have to spend a little more money to stay somewhere better I would recommend it this place is a disaster.
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación muy buena. La srta. claudia excelente servicio muy amable y siempre dispuesta a ayudar.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Property is not a top class Hotel but staff was friendly and Honest. Rooms were kept clean every day and property is located in a great area of Cali Center. We will be back to this property real soon.
Stayed 10 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buena relación precio calidad
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Disliked: Room comfort
Es un hotel ubicado en una zona no muy buena con mucha gente de calle en sus alrededores .y que no da seguridad para salir o llegar tarde. Ademas las habitaciones no son tan agradables y nada comodas. Al llegar el primer dia me asignaron una habitacion con una cama tan dura que llegue a pensar que no tenia colchon . pedi que me cambiaran la habitación y sin problema lo realizaron pero sin envargo es un hotel de paso en el que no te sientes seguro. Un desayuno aceptable pero sin mucho de donde elegir. Los empleados atentos y serviciales pero en general no me volveria a alojar allí.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

En general el hotel muy bueno. Los alrededores si no son muy buenos.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En términos generales es aceptable, cumple con los requerimientos
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Aceptable por el precio

Hotel de bajo costo para dormir comodo. Puerta de baño cerraba.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Excelente ubicación y relación precio/calidad. Quizás el único lunar fue el desayuno, muy limitado en cuanto a opciones.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Bogota

Great location, comfortable room, nice staff.
Stayed 3 nights in Jul 2018
Verified review

4/10 Poor

Disliked: Staff & service

No volveré a ese hotel.

No aceptaban tarjetas de crédito, me dieron una habitación de dos camas habiendo especificado que solo necesitaba una, el valor final a cancelar fue diferente al ofertado en hotels.com en prácticamente 100000 pesos. La habitación tenía polvo.
Stayed 4 nights in Mar 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

old and expensive

For the price I was very disappointed with this place , the bed was down right uncomfortable , and every thing is old and much should be replaced . I moved to the hotel in front of this one , Imperial , and was much happier , the price there was about the same .
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

hôtel central

Hôtel bien situé au centre ville mais services de base
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The water was not hot, I did have a hot shower one day after asking for it but then I could not control the temperature, it was either hot or cold. I was there 10 days and only wanted to use the TV one time -- there were only 5 channels and the reception was terrible. I was told it had been fixed and that they would send someone to check; that someone never arrived.