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NH Cali Royal

4.0 star property
4-star hotel near Fundacion Valle del Lili

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Photo gallery for NH Cali Royal

Outdoor pool
Exterior
Daily buffet breakfast for a fee
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Place, Holguines Trade Center
    ‪1 min walk‬
  • Place, Unicentro Shopping Center
    ‪3 min walk‬
  • Place, Universidad del Valle
    ‪3 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Cali

Campestre stay.You'll be steps from Holguines Trade Center and within a 10-minute walk of Universidad del Valle with a stay at this Campestre hotel. Unicentro Shopping Center and Babilla Park are also within half a mile (1 km).

What's nearby

  • Holguines Trade Center - 1 min walk - 0.1 km
  • Unicentro Shopping Center - 3 min walk - 0.3 km
  • Universidad del Valle - 3 min walk - 0.3 km
  • Jardin Plaza Shopping Center - 17 min walk - 1.4 km
  • Fundacion Valle del Lili - 5 min drive - 1.9 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 48 min drive

Restaurants

  • ‪Crepes & Waffles - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Mandarino's - ‬4 min walk
  • ‪Sushi Green - ‬6 min walk
  • ‪El Cilindro Municipal - Unicentro - ‬9 min walk

About this property

NH Cali Royal

4-star hotel near Fundacion Valle del Lili
As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, a hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cali hotel.

  • 1 building
  • 145 guestrooms or units
  • 10 levels
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Cali Royal offers 145 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

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Hilton Garden Inn Cali Ciudad Jardin
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  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 498 reviews
The price is CA $104
CA $104 total
Apr 26 - Apr 27
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 110000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person
  • Airport shuttle fee: USD 60000 per vehicle (one way)
  • Pet fee: USD 110000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Victoria, Sunrise

The staff are really good, super amicable and they make feel wellcome. However, they need to have a good suand the food but the rooms are in really bad shape and needs TLC asap
Stayed 10 nights in Dec 2025

10/10 Excellent

TIM

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Muy buena atención el personal muy amable
Stayed 10 nights in Dec 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel
Stayed 2 nights in Jan 2026

4/10 Poor

German

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel and our room were in bad condition, not well maintained. The floor is peeling off, the window shades were hanging from one side. Closet doors were hard to open and the tv was maybe 20 inch for a large king bedroom. It is not worth the 125 dollars. We stayed there 20 years ago, but is now a very old and forgotten hotel. On top of that, the room was lacking all the basic things, water bottle, shower mat, the AC was not adjustable and the furniture was worn out with scratches and lack of care. People were nice and the breakfast buffet was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Albeiro

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything is old .
Stayed 4 nights in Dec 2025

10/10 Excellent

jemel

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel. Very affordable Most staff speak English was very helpful. The food was wonderful the jacuzzi by the pool was very relaxing and the parking was perfect and safe
Stayed 7 nights in Dec 2025

2/10 Terrible

Tyler

Stayed 1 night in Dec 2025

6/10 Okay

David

Stayed 4 nights in Dec 2025

2/10 Terrible

Sareth

Travelled with partner
Disliked: Cleanliness, amenities
When purchasing the room Expedia was glitching & wasn’t giving me option for 2 people. So I made the reservation & added my girlfriend’s name & even added in the comments that it wasn’t giving me option for 2 people. Upon arrival & checking in they were not allowing me to check in because they said the reservation was for one person & only in my girlfriend’s name. I argued with them & showed them the screenshots I had taken when booking the reservation & they said since I booked through Expedia there’s nothing they can do. I argued some more & asked to speak to someone else, the other person told me I could pay $30 USD or something equivalent to 100.000 something cop of which I refused & again showed the proof that this was not my fault. They ended up adding a second person (me) to the reservation which is all they had to do from the beginning to avoid the arguing / confrontation. Okay so that’s that part. Then today we were supposed to check out but we both couldn’t sleep last night so I made another reservation and put the tag on the door saying “no molestar”. Anyways, cleaning lady comes to the door & knocks which wakes us up. I tell her I don’t need the room cleaned but need new towels so I gave her the old towels but she did not give me the new ones & asked am I extending my stay. I replied I already paid for an additional night. They call my room 5 min later asking same thing when they have the computer in front of them so why call & ask instead of looking up my reserva
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Reynaldo Enrique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location!
Stayed 2 nights in Nov 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room wasn’t clean and had bugs and mold in it. The bright colorful photos of the hotel at night is a lie. The hotel is dark, no lights in the environment.. mold on the shower head and dirty tub, stains on bedsheets and I paid for a suite
Stayed 4 nights in Dec 2025

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent service.
Stayed 1 night in Dec 2025

10/10 Excellent

rebecca

Stayed 3 nights in Dec 2025

10/10 Excellent

Rafael

Stayed 2 nights in Nov 2025

4/10 Poor

Osly

Stayed 3 nights in Nov 2025

10/10 Excellent

jorge

Stayed 2 nights in Nov 2025

2/10 Terrible

SantIago

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Big disaster very desapointed
Stayed 4 nights in Nov 2025

6/10 Okay

Felipe

Liked: Cleanliness, staff & service
El hotel está viejo y un poco descuidado, funciona. Costoso para lo que ofrece.
Stayed 3 nights in Nov 2025

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jul 2025

8/10 Good

Walter, Woodside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, great hotel, service, staff (including new personnel) all are top notch. Only situation that still have issues sometimes, is the wi-fi service, it has glitches and if you sending heavy reports, pictures or any big files, it may take longer or not work at all. Hopefully administrators will take care of this issue and round a big fat A1 status.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming, and very attentive. The hotel was clean and smelled great!
Stayed 2 nights in Oct 2025

8/10 Good

Sandra, Miami

Location
Stayed 2 nights in Nov 2025