2/10 Terrible
Cameron
Jan 1, 2026
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not recommend this hotel despite the building itself being quite nice.
On arrival, the hotel’s systems were down, which meant we had to wait a significant amount of time just to check in. Once we finally accessed the room, it was immediately obvious that it had not been cleaned at all. There were multiple hygiene issues, including used items left behind and a bathroom that was clearly still in use by the previous guest. It was completely unacceptable and not fit to stay in.
When I went back to reception to raise this, I then had to wait again for a long time to speak to a manager. No alternative rooms were available, so we had no option but to leave and find accommodation elsewhere at short notice.
While the building looks good on the outside, the overall experience highlighted serious operational and management problems, particularly around basic cleanliness, room turnaround, and handling issues when things go wrong. For those reasons, I would not stay here again or recommend it to others.
Cameron
Stayed 1 night in Dec 2025