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Garden City Hotel, BW Signature Collection

4.5 star property
4.5-star luxury hotel near Parliament House

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Photo gallery for Garden City Hotel, BW Signature Collection

Standard Room, 1 Queen Bed, Non Smoking
Outdoor pool, sun loungers
Daily buffet breakfast (AUD 25 per person)
Exterior
Lobby sitting area

Popular amenities

  • Breakfast available
  • Parking included
  • Bar
  • Room service
  • Gym

Explore the area

Map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Canberra Hospital
    ‪6 min drive‬
  • Parliament House
    ‪6 min drive‬
  • National Gallery of Australia
    ‪7 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout drapes

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Canberra

Narrabundah stay.Your stay at this Narrabundah hotel places you within 2 miles (3 km) of Capital Public Golf Course and Mount Mugga Mugga Nature Reserve. Manuka Oval and Manuka Shopping Centre are also within 3 miles (5 km).

What's nearby

  • Manuka Oval - 4 min drive - 3.9 km
  • Canberra Hospital - 6 min drive - 6.2 km
  • Parliament House - 6 min drive - 5.4 km
  • National Gallery of Australia - 7 min drive - 6.2 km
  • Questacon - 8 min drive - 6.9 km

Getting around

  • Kingston Canberra Station - 3 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 9 min drive

Restaurants

  • ‪Fyshwick Fresh Food Markets - ‬4 min drive
  • ‪KFC - ‬3 min drive
  • ‪Caffe Cherry Beans - ‬3 min drive
  • ‪Brodburger - ‬4 min drive
  • ‪Kita - ‬14 min walk

About this property

Garden City Hotel, BW Signature Collection

4.5-star luxury hotel near Parliament House
Garden City Hotel, BW Signature Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Barbecue grills, tour/ticket assistance, and a garden are also featured at the luxury Garden City Hotel, BW Signature Collection. Free self parking is available.

This 4.5-star Canberra hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Garden City Hotel, BW Signature Collection offers 72 accommodations with iPod docking stations and MP3 docking stations. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi

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Exterior

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  • Parking included
  • Free WiFi
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CA $123 total
includes taxes & fees
Aug 3 - Aug 4
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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch HDTV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 1005 reviews
Rating 8 - Good. 402 out of 1005 reviews
Rating 6 - Okay. 99 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Stayed 3 nights in Apr 2025

4/10 Poor

David

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My adult children booked 3 separate rooms at this hotel for 1 night. All 3 rooms had issues. 1 had a distinct sewerage smell from even outside the room and thankfully she was moved. My son had a broken toilet that would not flush and when reception was advised they were told no maintenance staff worked over Easter and they did not have another room available. Really unacceptable with no solution offered other than to use someone else’s room…not even a compensation of a free breakfast. Considering reviews and rating of this hotel which is why we booked we really expected much better and would never stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Julia, Aberfeldie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad they refunded me- avoid!
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights in the Garden City hotel on a visit to Canberra. It is well out of town for anything within walking distance but a 10-15 minute drive will get you anywhere you want to go. The hotel is well priced compared to others close to the CBD. The room was clean, the bed was big and firm and the shower was the best I have ever experienced in a hotel. The pressure available was tremendous. We did not have breakfast there, preferring to find a café a few minutes away so I cannot comment on it. There is a German Club next door which has very well priced meals if you don't want to go into town. There is also a golf club across the road, we did not try it but I assume food would be available there as well. Overall, gathered that you need a car to get to most attractions in Canberra no matter where you chose to stay, this is a great option
Stayed 3 nights in Apr 2025

10/10 Excellent

Rohitha

Liked: Staff & service
Friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 2 nights in Apr 2025

4/10 Poor

KULDIP

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

I wouldn’t stay there again.

Fridge was turned off to save money, fridge sets in the cabinet, so there is no room for the hot air from fridge to escape. Washroom was tiny. Toilet and sink was cramped. Inconvenient to use. Washroom exhaust fan was old and noisy like a diesel engine running. Pictures in the website are misrepresented.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Travelled with partner
The room was nice and clean quiet area and the German Club was next door
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean helpful staff we will be back and a good price 👍👍👍👍
Stayed 3 nights in Apr 2025

10/10 Excellent

Kerrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2025

10/10 Excellent

Tonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation in a queue location with easy access to airport, shopping and sight seeing. Very courteous and helpful staff. Easy access, lift, car parking. We will be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

frank

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot to HQ a trip to Canberra. Great price, has a pool and the rooms are comfortable and quiet. Thought we were going to be too far from the CBD. However, its an easy few minutes by car and nice to retreat to some quiet after some full days around town.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Stayed 2 nights in Feb 2025

10/10 Excellent

Lyal

Liked: Cleanliness, staff & service, property conditions & facilities
The property and location was great and the location for our visit was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben, Glenside

Travelled with group
Liked: Cleanliness, staff & service, amenities
good location
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Comfortable beds and plenty of space in the twin room. Great shower with plenty of hot water. Not far from many attractions.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ho Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient free parking, tidy and clean, good value👍
Stayed 1 night in Jan 2025

8/10 Good

Zhaoli

Business traveller
Liked: Cleanliness, staff & service
The location isn’t very convenient. The hotel is old.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the facilities overall and economy. Great staff willing to please and who were easy to talk to. Really comfortable rooms. Very quiet. Close to public transport. Not many dining options within walking distance. Bistro only opens Mon to Thurs.
Stayed 4 nights in Jan 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
The TV had a mind of its own. Some of the lights in the room did not work and the door klatch to the bathroom needs some attention.
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accommodate to our dietary needs. Wonderful swimming pool and dining options. Quiet and felt safe.
Stayed 1 night in Feb 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Feb 2025