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Novotel Canberra

4.5 star property
4.5-star hotel near Australian National University

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Photo gallery for Novotel Canberra

Lounge
Miscellaneous
Lobby
Terrace/patio
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Place, Canberra Centre
    ‪2 min walk‬
  • Place, Australian National University
    ‪5 min walk‬
  • Place, Lake Burley Griffin
    ‪16 min walk‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(45 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Canberra

City center retreat .At this Canberra City Centre hotel, you'll be within a 5-minute walk of Australian National University and Canberra Centre. National Convention Centre and Lake Burley Griffin are also within 2 miles (3 km).

What's nearby

  • Canberra Centre - 2 min walk - 0.2 km
  • Australian National University - 5 min walk - 0.5 km
  • Civic Square - 5 min walk - 0.5 km
  • National Convention Centre - 12 min walk - 1.1 km
  • Lake Burley Griffin - 16 min walk - 1.3 km

Getting around

  • Kingston Canberra Station - 14 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 18 min drive

Restaurants

  • ‪Wild Panda - ‬3 min walk
  • ‪The Goods Wholefoods - ‬3 min walk
  • ‪First Edition Canberra - ‬1 min walk
  • ‪Tonic Espresso - ‬2 min walk
  • ‪Cafe 54 - ‬4 min walk

About this property

Novotel Canberra

4.5-star hotel near Australian National University
As a guest of Novotel Canberra, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Novotel Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

  • 1 building
  • 286 guestrooms or units
  • 9 levels
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Canberra offers 286 accommodations with laptop-compatible safes and slippers. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 6:00 AM to 11:00 PM; AUD 26 per night; reservations required
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 30 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 0 to 16 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Nearby parking fee: AUD 26 per night (1312 ft away; open 6:00 AM to 11:00 PM)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Novotel Canberra Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1003 reviews
Rating 8 - Good. 294 out of 1003 reviews
Rating 6 - Okay. 208 out of 1003 reviews
Rating 4 - Poor. 135 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Helen

Stayed 2 nights in Nov 2025

8/10 Good

Jason

Stayed 1 night in Oct 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

4/10 Poor

Rachel, West Hoxton

Stayed 1 night in Nov 2025

8/10 Good

Amanda

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was mostly clean except a few dead roaches
Stayed 2 nights in Nov 2025

8/10 Good

Brendan

Stayed 1 night in Nov 2025

10/10 Excellent

Earle

Liked: Cleanliness, staff & service, property conditions & facilities
The Novatel staff were great, the location ideal.
Stayed 1 night in Nov 2025

10/10 Excellent

Nidia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice and clean room with comfortable beds.
Stayed 1 night in Nov 2025

10/10 Excellent

Rasem

Stayed 2 nights in Nov 2025

8/10 Good

Rebecca, Marrakai

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Dara

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean room. Ideal for a stay in Canberra. Check in staff were very helpful and friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Lynette

Travelled with partner
The room was spacious enough but very outdated. I certainly missed not having a kitchenette area. The staff were friendly and helpful. The hotel is in a very convenient location, close to transport, shops and eateries.
Stayed 5 nights in Nov 2025

10/10 Excellent

Franck, toronto

Liked: Cleanliness, amenities, property conditions & facilities
No issue, heared water cold fantastic breakfast
Stayed 1 night in Nov 2025

4/10 Poor

Josie

I will start with the positives: Room Clean, Staff Friendly, Pool Great. A few negatives so only 2 of 4 lifts working, so getting stuck in lift regularly and waiting for long periods as lift was full so often. Card thing in lift seemed to only work 20 percent of time rest of time either card to fast, to slow or just some reason floor light went off seemed to be a specific method but I couldn’t say I never nailed it. Would have loved to use stairs if they existed to avoid this. The car parking expensive not guaranteed and when not available had to try find parking just to run in and get another code for carpark down the road. Not great if you have kids or anyone with disabilities as quite far and again costly for what it was. Location has potential (not the hotels fault) but the government needs to get on top of housing crisis. Getting to hotel nightmare can’t right turn at lights, next lights tram works couldn’t turn right again had to go who knows where, trick locations to find another root after all that parking was a pain. Constructive criticism: give your hotel guests the codes to both incase one carpark is full. Could not have done this without another driver to drive car around while I sorted car parking shambles. So spent likely 2 hours of my weekend total navigating road closures and trying to get access to car parks again not all the hotels fault just what was supposed to be stress free was extremely stressful. I won’t be staying again.
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Stayed 1 night in Nov 2025

8/10 Good

Siraj

Stayed 1 night in Nov 2025

10/10 Excellent

Mary-Ann

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, great location, staff super polite, good selection at breakfast, very comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Politeness and helpfulness of the staff. Nothing was too much trouble. We particularly liked Going Green and not having our room cleaned every day. One suggestion: It would be great if the coffee lounge could be open outside mealtimes.
Stayed 4 nights in Oct 2025

8/10 Good

Mya

Stayed 2 nights in Oct 2025

10/10 Excellent

Tobee

Stayed 1 night in Oct 2025

8/10 Good

Janda

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Oct 2025

2/10 Terrible

Craig

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very good but Room was very old and in need of a major upgrade and clean Carpets are very dirty and need replacing Fluff behind door where it never gets vacuumed Not very good and no rubbish bags for bins, we actually put one in bin then I got emptied half full and no bag put back. and room just not clean Clean
Stayed 4 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom could do a deep clean, though the room was tidy.
Stayed 1 night in Oct 2025

10/10 Excellent

Trent and Brianna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was a perfect little getaway with the kids. Great pool and spa! we loved it. Great food options around and quiet. Only downside was parking, no parks available under and no one would answer the phone to answer where to park. We ended up parking at the city centre and having to hall our stuff to the hotel. Also when we arrived all bags and kids in tow not one person acknowledged us. We ended up doing self check in. Didn’t actually speak to any employees while we were there, which was pretty poor effort on their part.
Stayed 1 night in Oct 2025

4/10 Poor

Joelle

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated, in desperate need of an upgrade. Expensive for what you get.
Stayed 1 night in Oct 2025