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Novotel Canberra

Property class: 4.5
4.5-star hotel near Australian National University

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Photo gallery for Novotel Canberra

Lobby
Miscellaneous
Exterior
Terrace/patio
Lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Place, Canberra Centre
    ‪2 min walk‬
  • Place, Australian National University
    ‪5 min walk‬
  • Place, National Convention Centre
    ‪12 min walk‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪10 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.6 out of 10
Good
(48 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Canberra

City center retreat .At this Canberra City Centre hotel, you'll be within a 5-minute walk of Australian National University and Canberra Centre. National Convention Centre and Lake Burley Griffin are also within 2 miles (3 km).

What's nearby

  • Canberra Centre - 2 min walk - 0.2 km
  • Australian National University - 5 min walk - 0.5 km
  • Civic Square - 5 min walk - 0.5 km
  • National Convention Centre - 12 min walk - 1.1 km
  • Lake Burley Griffin - 16 min walk - 1.3 km

Getting around

  • Kingston Canberra Station - 14 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 18 min drive

Restaurants

  • ‪Wild Panda - ‬3 min walk
  • ‪Tonic Espresso - ‬2 min walk
  • ‪First Edition Canberra - ‬1 min walk
  • ‪Hellenic Club in the City - ‬3 min walk
  • ‪PJs in the City - ‬2 min walk

About this property

Novotel Canberra

4.5-star hotel near Australian National University
As a guest of Novotel Canberra, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Novotel Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

  • 1 building
  • 286 guestrooms or units
  • 9 levels
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Canberra offers 286 accommodations with laptop-compatible safes and slippers. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 6:00 AM to 11:00 PM; AUD 26 per night; reservations required
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 30 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 per person
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Nearby parking fee: AUD 26 per night (1312 ft away; open 6:00 AM to 11:00 PM)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Novotel Canberra Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 207 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yi

Stayed 1 night in Jan 2026

8/10 Good

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was pretty minimal - they just handed over our room key. There isn't information about the facilities in the room - a QR code comes up on the TV, which links you to the information. We don't usually turn on the TV, though - maybe this information could be better displayed on a card in the room with a QR code on it. The pool was lovely - it's a nice temperature, the space is great, and it's fairly child friendly at 1.2m deep with wide steps. They advertise that they have inflatables out during the school holidays, but they weren't there during our stay. Breakfast was fantastic - a fresh, hot buffet with multiple staff providing quick service. It's a good deal to have breakfast included. The location is surprisingly quiet for the city centre - we didn't even hear the buses coming and going. There are major ongoing roadworks out the front of the hotel, but access is maintained and we couldn't hear them during our stay.
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were lovely. Amenities clean minus the bath being rusty in multiple locations. I didn’t expect a large room but couldn’t put a bag down and still get around the room without climbing over things. Claimed to be two queen sized beds. Definitely only double size. Pool was great! Parking so expensive.
Stayed 3 nights in Jan 2026

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel was pretty amazing. We had a pool and a wonderful Buffett breakfast in the morning. The rooms were clean. The fire alarm went off at three am. Someone was apparently smoking in their room. Everyone moved out in an orderly manner onto the street. But there wasn’t any hotel staff around giving us direction or telling us what was going on.
Stayed 1 night in Jan 2026

8/10 Good

Heesang

Stayed 2 nights in Jan 2026

4/10 Poor

Bonnie

Stayed 1 night in Dec 2025

10/10 Excellent

Marijana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location! It doesn't get any better than this. Despite being family friendly and having lots of couples with children staying there, hotel is wonderfully quiet. Combine that with top notch mattresses, comfortable pillows and high quality linen, you'll have the best night sleep. We left the car at the hotel parking the day we came and didn't need it until we checked out. Hotel is only couple of minutes walk from shopping centre, plenty of coffee shops and restaurants. This is not my first time staying at Novotel Canberra and it certainly won't be the last.
Stayed 2 nights in Jan 2026

6/10 Okay

Sim Sem

Stayed 2 nights in Jan 2026

10/10 Excellent

Allan, Manly

Stayed 1 night in Dec 2025

8/10 Good

Anne

Stayed 1 night in Dec 2025

6/10 Okay

Hui Ying

Stayed 3 nights in Dec 2025

8/10 Good

alice

Liked: Cleanliness, property conditions & facilities
The check was efficient. Room clean. I liked the towels folded on the bed
Stayed 1 night in Jan 2026

4/10 Poor

Dean

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Arrived at 6pm. Room wasn't ready. Was told we'd be called. No phone call. Returned at 8.30 and room was available. No 3rd set of towels. Sofa bed not made up. Rooms were dated. Bathroom wasn't cleaned well. Microwave was dirty. Great location. Limited first in car parking.
Stayed 2 nights in Jan 2026

6/10 Okay

Gail

Travelled with family
The restaurant tables could have been wiped over and the seats in restaurant brushed down. I’m not sure the bottom sheets on our beds were straightened
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew, WINSTON HILLS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, buffet was good. If you are planning on eating the buffet breakfast, I would recommend getting there early as the queues became quite long later on in the morning. Check in and check out process was smooth. Plenty of on site parking.
Stayed 2 nights in Dec 2025

4/10 Poor

Leena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Dec 2025

8/10 Good

Nathan

Stayed 1 night in Dec 2025

8/10 Good

Bryan

Stayed 1 night in Dec 2025

4/10 Poor

Chris

Stayed 1 night in Dec 2025

8/10 Good

Vishwanath

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk attitude towards wotif/expedia customers not as good as opposed to Accor/Novotel customers. We were given low levelled rooms(2nd floor) and room condition was not very ideal for a 4 star hotel. Bedsheet had stains and marks and pull out bed condition was way below average. Won't be staying at this hotel on any future visit. Location of hotel was prefect though to food, shopping and ease of travel. Limited carpark though.
Stayed 3 nights in Dec 2025

2/10 Terrible

Fatma

Stayed 1 night in Dec 2025

4/10 Poor

Amanda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was chaotic, the rooms are dated, our room still had previous guests food in the fridge. Parking is poor, very few parking spots available at the hotel which cannot be booked in advance, you will need to pay and park 2 blocks away. The breakfast buffet was the best part of our stay. Staff are friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

james

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service and amenities were excellent. My fussy 8year old loved it.
Stayed 1 night in Dec 2025

6/10 Okay

Connor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
room was good besides the tv we figured it a smart tv like we did before which was a-shame and the staff at reception wasn’t much help either but the breakfast staff was really nice and polite and the pool and spa was excellent ( bed was amazing)
Stayed 1 night in Dec 2025