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Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

2.5 star property
5-star beachfront property near Puerto Morelos Beach

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Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Photo gallery for Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

5 outdoor pools
Exterior
Premium bedding, free minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Overview of Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Carretera Cancun, Km 27.5 Bahia Petempich, Puerto Morelos, QROO, 77580
  • Popular LocationPetempich Bay1 min walk
  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • Popular LocationPuerto Morelos Beach14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive

Room options

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Room

Premium bedding, free minibar, in-room safe, desk

Room

  • 80 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite

Premium bedding, free minibar, in-room safe, desk

Family Suite

  • 80 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Swim up Suite

Premium bedding, free minibar, in-room safe, desk

Junior Swim up Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Puerto Morelos

On the beach.Within a 5-minute walk of this Puerto Morelos property, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Also, Puerto Morelos Beach is within 2 miles (3 km) and Dr. Alfredo Barrera Marin Botanical Garden is within 6 miles (10 km).

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 7 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Puerto Morelos Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Preferred Club Bar - 6 min drive
  • Fresca Bar - 16 min walk
  • La Petit Creperie - 18 min walk
  • Hotel Villa Marina - 15 min walk
  • Ki - 6 min drive

About this property

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

5-star beachfront property near Puerto Morelos Beach
Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 148 guestrooms or units
  • 2 levels
  • 12 buildings
  • 6 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • 2077 sq ft of conference space
  • 193 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma offers 148 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers; free international calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Vassa Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Children's pool
  • Fishing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach All Inclusive
Azul Beach Hotel
Azul Beach Hotel All Inclusive
Azul Beach Hotel Karisma
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Azul Beach Hotel Karisma All Inclusive Puerto Morelos
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Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 107 reviews" "
Rating 8 - Good. 29 out of 107 reviews" "
Rating 6 - Okay. 11 out of 107 reviews" "
Rating 4 - Poor. 6 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the service to the appearance was amazing about this resort
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not end up staying at the reserved property. The resort was sold and so my reservation was transferred to another resort. The resort itself was nice but the food was very disappointing. I also found out the resort I paid for was more expensive than the resort they transferred me to and no refund was provided to make up the difference.
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In need of upgrades. Had to switch rooms because shower was emitting horrible sulfur smells that stunk up whole room. Bed mattress had giant hole in it. Room faced a construction site that started at 7:45 every morning. Most staff was very helpful and nice but concierge was unbelievably and shockingly rude and obnoxious. And not just to us. He is in the wrong line of work.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We loved how clean the property was. There was always someone doing maintenance and maintaining the grounds. However, we pitched a swim up room and was advertised as a bar was close by, the bar was completely closed and you could not get a drink. It was advertised that they had 4 eateries, however they were all closed and you could only order or eat at the bar. If you wanted something from a closed restaurant, you could order but only had 2 choices and there were only what the outside bar areas could produce. The ocean was beyond horrific! There was so much seaweed. We understand that they can not control that, but the photos online do not show any seaweed. Once arriving we were told it has been like that for a year. There was a red flag and you were not able to get or utilize the ocean. They then las a list of scheduled events going on through out the day. We tried to attend 2 of them and no one from the staff showed up to make the events happen. Everything we were told and sold on the website was not useable or feasible. We were so upset we left the property as we were not able to do anything, except swim, and that was only for 8 hours a day and on their schedule. Beyond upset and disappointed.
Stayed 4 nights in Sep 2019

6/10 Okay

Frances, Picayune

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think it would have been a swim up pool pad if we would have had the two side-by-side because we requested to other room because we didn't get them side-by-side. I feel like they just take my money
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

BSC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and relaxing. Beautiful views of the ocean and many available cabanas lined the beach. The main pool with a swim up bar was a little small but there is a second one on the other side of the property that was always empty.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
I like everything view is awesome room service was on time
Stayed 3 nights in May 2019

6/10 Okay

JR, Houston,Tx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the smaller setting and the amenities, particularly for children. Didn’t like the room at all (I wasn’t even aware does kind of rooms existed in the property) and the food was everything but gourmet. Breakfast buffet was ok but lunch/dinner more like Chillis/Applebees quality
Stayed 3 nights in Apr 2019