Best Western Abbots Barton Hotel

3.0 star property
3-star hotel near Canterbury Christ Church University

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Photo gallery for Best Western Abbots Barton Hotel

Front of property
Property video
Deluxe Room, 1 Double Bed, Non Smoking
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
36 New Dover Road, Canterbury, England, CT1 3DU
  • Place, Canterbury Cathedral
    ‪12 min walk‬
  • Place, Marlowe Theatre
    ‪15 min walk‬
  • Place, University of Kent
    ‪5 min drive‬
  • Airport, London (SEN-Southend)

Room options

Family Room, 3 Twin Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

Family Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, High Speed Internet Access

  • Sleeps 2

Standard Room With 1 Double Bed, High Speed Internet Access-Non-Smoking

  • Sleeps 2

Deluxe King Suite-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Classic Room

  • Sleeps 2

2 Single Beds, 3rd and 4th Beds Single, Family Room, Non-Smoking

  • Sleeps 4

Cozy Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Deluxe Double Room

  • Sleeps 2

Family Room

  • Sleeps 4

Superior King Room

  • Sleeps 2

About the area

Canterbury

Heart of Canterbury.You'll find Canterbury Christ Church University and Canterbury Cathedral within a 15-minute walk of this Canterbury hotel. Marlowe Theatre and Westgate Gardens are also within 2 miles (3 km).

What's nearby

  • Canterbury Christ Church University - 7 min walk - 0.7 km
  • Canterbury Cathedral - 12 min walk - 1.1 km
  • Marlowe Theatre - 15 min walk - 1.3 km
  • Westgate Gardens - 18 min walk - 1.6 km
  • University of Kent - 5 min drive - 3.1 km

Getting around

  • Canterbury East Station - 14 min walk
  • Gatwick Airport (LGW) - 68 min drive

Restaurants

  • ‪The Thomas Ingoldsby (Wetherspoon) - ‬11 min walk
  • ‪Caffè Nero - ‬11 min walk
  • ‪Oriole cafe - ‬9 min walk
  • ‪Two Sawyers - ‬8 min walk
  • ‪Lanna Thai - ‬8 min walk

About this property

Best Western Abbots Barton Hotel

3-star hotel near Canterbury Christ Church University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Best Western Abbots Barton Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 3 levels
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1830
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Abbots Barton Hotel offers 43 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

This property's listed general deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Abbots Barton
Abbots Barton Hotel
Abbots Hotel
Best Western Abbots
Best Western Abbots Barton
Best Western Abbots Barton Canterbury
Best Western Abbots Barton Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Canterbury
Canterbury Best Western
Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel Canterbury

Best Western Abbots Barton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 344 out of 881 reviews
Rating 8 - Good. 378 out of 881 reviews
Rating 6 - Okay. 103 out of 881 reviews
Rating 4 - Poor. 41 out of 881 reviews
Rating 2 - Terrible. 15 out of 881 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offering was a bit basic but otherwise, a very nice place to stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Veronica

The hotel building is beautiful inside and out, with historic charm and tasteful decoration. The room was a good size. However, sound insulation was extremely poor. Noise from adjacent rooms, the corridor, upstairs, and downstairs was clearly audible. The floors squeaked heavily, and even placing cushions under the door did not help. Guests with children and a dog arrived next door late at night, making it difficult to sleep. The room had a low ceiling, small windows that barely opened, no air conditioning, and was very hot. A fan was provided in another room I was offered, but it was closer to loud kitchen ventilation pipes, which continued running past 11 p.m. I had a very poor night’s sleep. At check-in, I was told a vegan English breakfast would be available, but only bread and baked beans were offered. Also, the hotel is under refurbishment, which was only mentioned after booking. Due to the noise, lack of ventilation, and misleading information, I would not stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Cintia

Liked: Cleanliness, staff & service
No air conditioning in the room. Very very hot and in the reception the air conditioning was freezing cold
Stayed 1 night in Jun 2025

6/10 Okay

Sharon

Business traveller
Liked: Cleanliness, staff & service, room comfort

City centre hotel

The room was ok, aware hotel being refurbished- there was a odour in the corridors ? From kitchens or building works. Due to the people and creaking floors from the room above meant I had a disturbed night Staff were friendly and walking access to the city centre and hospital was great. Free parking a great benefit
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

4/10 Poor

Kaj

Travelled with family
Disliked: Amenities, property conditions & facilities
What an absolute horror show. Half strip club, half Hyacinth Bucket.
Stayed 3 nights in Jun 2025

8/10 Good

Brian

Stayed 1 night in Jul 2025

8/10 Good

John, Chard

Stayed 2 nights in Jul 2025

10/10 Excellent

Luciana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely Hotel very quiet, clean and staff was very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

BERTHA A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2025

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Hotel was clean, conveniently located and the staff very friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Sightseeing

Quiet & friendly,nice room,main restaurant being refurbished but breakfast good choice.
Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old hotel with modern skin

A very cool old hotel that has been around since the early 1800s (I guess it operated as a hospital during WW2 which I found very cool). It was crazy hot and it has no AC but staff was accommodating and made it as nice as possible. It’s a short walk to Canterbury castle, and it’s a nice stroll through the neighborhood. We would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 4 nights in Jun 2025

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Unique building, modern decor. Very clean. Easy 15-min walk to center of town and Cathedral.
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
One side of the property is very dates, we had a family room basically in the loft with no AC or fridge, it was 40 degrees in our room and we could barely sleep. Next night we changed rooms to a newly renovated room and it was way nicer and more modern. Staff were friendly and helpful and understood our concern and we had no problem switching rooms. Nice new bar area and a place outside to enjoy a beverage
Stayed 2 nights in Jun 2025

10/10 Excellent

S

Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Property conditions & facilities
Clean room lovely large double bed, lift to upper levels, period fixtures and fittings, lovely breakfast menu.
Stayed 2 nights in Jun 2025

8/10 Good

David, Burton-upon-Trent

Liked: Cleanliness, amenities, property conditions & facilities
All good. Very nice stay
Stayed 1 night in Jun 2025

8/10 Good

NIGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & so close to central Canterbury
Stayed 2 nights in May 2025

6/10 Okay

Moraes

Liked: Cleanliness, staff & service, property conditions & facilities

Scaffoldings obstructing the views

The hotel is refurbishing so there are scaffoldings near the windows of many rooms - I saw many guests complaining about this as well. This was not explicitly said before booking, so because of that, I am giving it 3 stars. It was quite clean though, and very close to the town centre.
Stayed 1 night in May 2025

6/10 Okay

Joanne

Liked: Staff & service, property conditions & facilities, room comfort
It was good great customer service considering hotels.com had not ot paid for my hotel wet I paid ... But when hotel were great about it and sorted it with hotels.com and allowed me to check in as I was rushing to get ready for my pageant.
Stayed 1 night in May 2025