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5.0 out of 5

"The hotel staff were awesome, took care of every need I came across. Chante was superb at the front desk along with her supervisor Lise. Ingrid along ... " More

By a verified traveller on Mon 26 Apr 2021

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Hotel Description

5-star luxury hotel near Canal Walk Shopping Centre, connected to a shopping center

Century City stay

A stay at this Century City hotel places you within half a mile (1 km) of Canal Walk Shopping Centre and 3 miles (5 km) of Milnerton Golf Club.

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy a meal in one of the 2 coffee shops/cafes and freebies like WiFi in public areas and a shopping center shuttle.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $194* Per night/room 5 Apr. - 6 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cape Town Marriott Hotel Crystal Towers ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cape Town Marriott Hotel Crystal Towers

Everyone (1) Family (1)
5 out of 5
The hotel staff were awesome, took care of every need I came across. Chante was superb at the front desk along with her supervisor Lise. Ingrid along with the many in the food & hospitality department at the hotel were great. The view, YES, every morning being about to see an unobstructed view of Table Mountain and the Atlantic Ocean was totally unexpected but very much welcomed and appreciated…couldn’t ask for a better suite. Last but certainly not least, the on-site Life Day Spa, something that definitely has to be experienced! One more tidbit of appreciation, the Canal Walk Mall situated directly behind the hotel, walking distance of maybe 5 minutes to get to and from, spectacular.

Posted by on 26 Apr. 2021

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5 out of 5
The hotel and the rooms were very nice, comfortable and clean. It surpassed my expectations. The staff was great as well.

Posted by on 24 Apr. 2018

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Comment from Hotel Management

25 Apr. 2018 by Nicolene Smith

Dear Guest I am so happy to see that you had a great stay and that your expectations were exceeded. Our team will be delighted to see that another guest left with good memories. Thank you for the support and please visit us again soon! Sincerely Nicolene Smith Rooms Division Manager

Property Features

Cape Town Marriott Hotel Crystal Towers offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 3208 square feet (298 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Cape Town Marriott Hotel Crystal Towers. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. For a fee, parking is available. This 5-star Cape Town hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 3208 sq ft of conference space
  • 298 sq m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Free shopping center shuttle; airport shuttle, area shuttle, train station pick-up, cruise terminal shuttle, beach shuttle, theme park shuttle, and casino shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Cape Town Marriott Hotel Crystal Towers offers 180 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and video-game consoles. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

The hotel hosts a free manager's reception daily.

Towers Restuarant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Orah Bar & Lounge - This tapas bar specializes in international cuisine and serves light fare only. Open daily.

The Greatroom and Deli - This coffee shop serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open 24 hours. Open daily.

Acara Pool Bar & Terrace - This bistro specializes in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Halaal Certified Kitchen - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Cape Town Marriott Hotel Crystal Towers offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 295 per person
  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self parking fee: ZAR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • African Pride Crystal Towers
  • African Pride Crystal Towers Hotel
  • Pride Crystal Towers
  • Pride Crystal Towers Hotel
  • Marriott Hotel Crystal Towers
  • Cape Town Marriott Crystal Towers
  • Marriott Crystal Towers
  • Cape Town Marriott Hotel Crystal Towers Hotel
  • Cape Town Marriott Hotel Crystal Towers Cape Town
  • Cape Town Marriott Hotel Crystal Towers Hotel Cape Town

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.