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DoubleTree by Hilton Cape Town - Upper Eastside

4-star property
31 Brickfield Road, Cape Town, Western Cape 1-855-887-0424
5.0 out of 5
Exceptional!
See all 1 travelocity Reviews

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Hotel Description

Family-friendly 4-star hotel near Long Street

Salt River stay

Within a 15-minute walk of this Salt River hotel, you'll find District 6 and Old Biscuit Mill. Groote Schuur Hospital and Cape Peninsula University of Technology (District Six Campus) are also within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. WiFi in public areas is free.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $81* Per night/room 5 May - 6 May

Deluxe, One Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Loft, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Guest Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Cape Town - Upper Eastside ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for DoubleTree by Hilton Cape Town - Upper Eastside

Everyone (1)
5 out of 5

Posted by on 29 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Werner Jordaan, Rooms Division Manager

Thank you kindly for your high scoring review of our property. Regards

About the DoubleTree by Hilton Cape Town - Upper Eastside

Location 31 Brickfield Road, Cape Town, Western Cape 7935

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 237 square feet (22 square meters) and includes a conference center. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the family-friendly DoubleTree by Hilton Cape Town - Upper Eastside. You'll have access to the indoor pool at a partner property. An airport shuttle (available on request) and a beach shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cape Town hotel.

  • 1 building
  • 183 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 237 sq ft of conference space
  • 22 sq m of conference space
  • Built in 2013
  • Childcare (surcharge)
  • Towels for the beach
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Library
  • Convenience store
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cape Town Station (5.1 km / 3.2 mi)
  • Property shuttles: Airport shuttle, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, theme park shuttle, casino shuttle, and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Cape Town - Upper Eastside offers 183 air-conditioned accommodations with DVD players and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and in-room massages can be requested.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM and 10:30 AM.

Liberty Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately ZAR 300 for adults and ZAR 150 for children
  • Airport shuttle fee: ZAR 320 per person (one-way)
  • Self parking fee: ZAR 60 per day
  • Rollaway bed fee: ZAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Cape Town
  • DoubleTree Cape Town Upper Eastside
  • DoubleTree Hilton Cape Town Upper Eastside
  • DoubleTree Hilton Hotel Cape Town Upper Eastside
  • DoubleTree Hilton Hotel Upper Eastside
  • DoubleTree Hilton Upper Eastside
  • Eastside Hotel Cape Town
  • Upper Eastside Cape Town
  • Upper Eastside Hotel Cape Town
  • DoubleTree by Hilton Hotel Cape Town Upper Eastside
  • DoubleTree Hilton Upper si
  • DoubleTree by Hilton Cape Town Upper Eastside
  • DoubleTree by Hilton Hotel Cape Town Upper Eastside
  • DoubleTree by Hilton Cape Town - Upper Eastside Hotel
  • DoubleTree by Hilton Cape Town - Upper Eastside Cape Town
  • DoubleTree by Hilton Cape Town - Upper Eastside Hotel Cape Town

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.