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Hollow on the Square City Hotel

4.0 star property
4-star hotel near St. Georges Mall

Choose dates to view prices

Photo gallery for Hollow on the Square City Hotel

Exterior
Daily buffet breakfast (ZAR 200 per person)
In-room safe, desk, laptop workspace, blackout drapes
Reception
Reception hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
9 Ryk Tulbagh Square, Hans Strydom Ave, Cape Town, Western Cape, 8001
  • Place, Long Street
    ‪2 min walk‬
  • Place, Cape Town International Convention Centre
    ‪3 min walk‬
  • Place, Greenmarket Square
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Single

In-room safe, desk, laptop workspace, blackout drapes

Standard Single

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Single

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Single

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Cape Town

Cape Town City Centre stay.Within a 10-minute walk of this Cape Town City Centre hotel, you'll find St. Georges Mall and Cape Town International Convention Centre. Also, Greenmarket Square is within half a mile (1 km) and Bo Kaap Museum is within 2 miles (3 km).

What's nearby

  • Long Street - 2 min walk - 0.2 km
  • Cape Town International Convention Centre - 3 min walk - 0.3 km
  • Bree Street - 3 min walk - 0.3 km
  • Greenmarket Square - 6 min walk - 0.6 km
  • Castle of Good Hope - 11 min walk - 0.9 km

Getting around

  • Woodstock Station - 4 min drive
  • Cape Town Station - 8 min walk
  • Cape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • ‪Starbucks Foreshore Cape Town - ‬5 min walk
  • ‪Col'Cacchio - ‬6 min walk
  • ‪Seattle Coffee Company - ‬5 min walk
  • ‪vida e caffè - ‬4 min walk
  • ‪Mugg & Bean - ‬4 min walk

About this property

Hollow on the Square City Hotel

4-star hotel near St. Georges Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An area shuttle within 1 kilometers and an airport shuttle (available on request) are available for a fee. A terrace, multilingual staff, and laundry facilities are also featured at Hollow on the Square City Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hollow on the Square City Hotel was completed in March 2019.

This 4-star Cape Town hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Built in 2000
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hollow on the Square City Hotel offers 50 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (ZAR 200 per night); discounts available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Uncovered self parking on site (ZAR 200 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 200 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 200 per person
  • Airport shuttle fee: ZAR 900 per room (roundtrip)
  • Uncovered self parking fee: ZAR 200 per day
  • Nearby parking fee: ZAR 200 per night (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hollow Square Cape Town
Hollow Square Hotel
Hollow Square Hotel Cape Town
Hollow On The Square Cape Town City Hotel South Africa
Hollow on the Square
Hollow On The Square City
Hollow on the Square City Hotel Hotel
Hollow on the Square City Hotel Cape Town
Hollow on the Square City Hotel Hotel Cape Town

Hollow on the Square City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 138 reviews
Rating 8 - Good. 66 out of 138 reviews
Rating 6 - Okay. 23 out of 138 reviews
Rating 4 - Poor. 4 out of 138 reviews
Rating 2 - Terrible. 3 out of 138 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

MR MM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MM

Business traveller
Stayed 4 nights in Jul 2025

6/10 Okay

Francois

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Paulino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

10/10 Excellent

Rakesh

Travelled with family
Liked: Staff & service, room comfort

Smashing stay

Really nice hotel with amazing room spaces. The staff are all very friendly and very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

David, Camberley

Liked: Cleanliness, amenities, property conditions & facilities
Really good stay - thoroughly enjoyed!
Stayed 1 night in Dec 2024

10/10 Excellent

Christy, San Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in Cape Town for a few days for a conference. This was a great option at a lower price point than the official conference hotels. The room and bed were comfortable and the staff were all friendly. Breakfast was included and was a nice selection of hot and cold items. I didn't try the restaurant for other meals. They provide water and tea/coffee in the room. It is convenient to the convention center and other touristy locales and is bustling during the day. However, many locals strongly advised that you do not walk around the area after dark. So even though my colleagues were at another hotel around the corner, I used Uber after dark. It seemed silly but the local prices for Uber are very affordable and worth it. I would recommend this hotel and would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Claudio

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Claus R.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located for Exhebition Centre

Good location, waterfrontveasy accessiblebby foot
Stayed 4 nights in May 2024

8/10 Good

Melissa, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, clean, spacious rooms.
Stayed 2 nights in Nov 2023

8/10 Good

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very accommodating
Stayed 2 nights in Dec 2022

10/10 Excellent

Amobichukwu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Donald G

Stayed 1 night in Jun 2019

6/10 Okay

Mzamo

Stayed 1 night in Jan 2020

8/10 Good

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal with a great bonus of a complimentary shuttle to and from the Waterfront (at set times). Room was spacious with generous supply of tea, coffee, toffee and cookies! Staff were very polite and helpful.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and helpful. It was easy to get around the city from this location.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
It does not really look like in the pictures. Rooms and lobby are renovated and are nice and clean. But the inside of the building is missing bits and pieces here and there that makes it look and feel less than what it could be, such as the inside of the elevator missing some stuff. Breakfast was quite unimpressive and service was slow in general, both restaurant and reception. The surrounding areas are not nice to look at during daytime and quite intimidating after dark but nothing happened.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel for decent rate. The area is not that great at night so taxis are recommended.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All fine

There was a shower issue but it was fixed promptly. Breakfast/bar are basic but adequate. Parking was on-street but in a square with good security and extremely convenient being right at the hotel entrance.
Stayed 5 nights in Dec 2018