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One&Only Cape Town

5.0 star property
Family-friendly 5-star hotel near Long Street

Choose dates to view prices

Photo gallery for One&Only Cape Town

Presidential Suite | Exterior
Suite (Table Mountain) | View from room
Suite, 1 Bedroom, Marina View
2 restaurants, breakfast, lunch, dinner served; local cuisine
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Spa

Explore the area

Map
Dock Road, V & A Waterfront, Cape Town, Western Cape, 8002
  • Two Oceans Aquarium
    ‪1 min walk‬
  • Cape Town Stadium
    ‪8 min walk‬
  • Cape Town Cruise Terminal
    ‪13 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

View all photos for Grand Suite, 1 Bedroom, Marina View

1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 Bedroom, Marina View

  • 155 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Island)

Suite, 1 Bedroom (Island)

Suite, 1 Bedroom (Island)

  • 115 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Marina View

Suite, 1 Bedroom, Marina View

Suite, 1 Bedroom, Marina View

  • 123 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Island)

Superior Room, 1 King Bed (Island)

Superior Room, 1 King Bed (Island)

  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Island)

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Queen Beds (Island)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View (Marina)

Room, 1 King Bed, Harbour View (Marina)

Room, 1 King Bed, Harbour View (Marina)

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Harbour View (Marina)

Room, 2 Queen Beds, Harbour View (Marina)

Room, 2 Queen Beds, Harbour View (Marina)

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Marina)

Room, 1 King Bed, Mountain View (Marina)

Room, 1 King Bed, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View (Marina)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Mountain View (Marina)

Premier Room, 1 King Bed, Mountain View (Marina)

Premier Room, 1 King Bed, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Mountain View (Marina)

1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Queen Beds, Mountain View (Marina)

  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (Island)

1 bedroom, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bedrooms (Island)

  • 254 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Grand Suite, 1 Bedroom (Island)

1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 Bedroom (Island)

8.0 out of 10
Very good
(1 review)
  • 155 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Premiere)

1 bedroom, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bedrooms (Premiere)

  • 218 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

1 bedroom, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bedrooms

  • 218 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite (Table Mountain)

Suite (Table Mountain)

Suite (Table Mountain)

  • 317 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Exterior

Presidential Suite

  • 383 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

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About the area

Cape Town

Seaside stay .A stay at this Victoria and Alfred Waterfront hotel places you steps from Two Oceans Aquarium and within a 5-minute walk of The Watershed. The Cape Wheel and Zeitz Museum of Contemporary Art Africa are also within half a mile (1 km).

What's nearby

  • Two Oceans Aquarium - 1 min walk - 0.0 km
  • Cape Town Stadium - 8 min walk - 0.7 km
  • Cape Town Cruise Terminal - 13 min walk - 1.1 km
  • Cape Town International Convention Centre - 17 min walk - 1.5 km
  • Long Street - 19 min walk - 1.6 km

Getting around

  • Cape Town Station - 8 min drive
  • Esplanade Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 20 min drive

Restaurants

  • ‪Shift Espresso Bar - ‬10 min walk
  • ‪Cooked - ‬3 min walk
  • ‪Bootlegger Coffee Company - ‬10 min walk
  • ‪Ninety One - ‬10 min walk
  • ‪Coco Safar - ‬6 min walk

About this property

One&Only Cape Town

Family-friendly 5-star hotel near Long Street
One&Only Cape Town offers its guests a full-service spa, a marina, and an outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3927 square feet (365 square meters) and includes conference space. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury One&Only Cape Town. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 131 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 3927 sq ft of conference space
  • 365 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
One&Only Cape Town offers 131 accommodations with iPod docking stations and minibars (stocked with some free items). Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

One and Only Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
One&Only Cape Town is listed in the 2010 Condé Nast Traveler Hot List.

Languages

English

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CA $1,349 total
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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Boat tours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 2850 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1250 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 2850 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

One&Only Cape Town
One&Only Hotel
One&Only Hotel Cape Town
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
One&Only Cape Town Hotel
One And Only Cape Town
One&Only Cape Town South Africa
One Only Cape Town
One&Only Cape Town Hotel
One&Only Cape Town Cape Town
One&Only Cape Town Hotel Cape Town

One&Only Cape Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 301 out of 359 reviews
Rating 8 - Good. 42 out of 359 reviews
Rating 6 - Okay. 6 out of 359 reviews
Rating 4 - Poor. 6 out of 359 reviews
Rating 2 - Terrible. 4 out of 359 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan, Miami

Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Osama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our island room in the ground floor did not have a proper view. Room was nice and clean. Service was Super. breakfast was outstanding.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay.

We enjoyed our 4 night stay here. A lovely hotel with fantastic outside space. A great swimming pool. Wonderful staff. We will return one day!
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Stayed 4 nights in Jan 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real treat

Excellent stay at the One and Only. Staff all were all very friendly and helpful, luxurious room with stunning view of table mountain, breakfasts were a particularly excellent experience. Great location a short stroll from the waterfront.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great breakfast lots if choice
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Stayed 4 nights in Dec 2024

10/10 Excellent

Peyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Joseph, Fort Myers

Liked: Cleanliness, staff & service
I felt like this property is not comparable to other one and only. It will not meet your expectations of having stayed at another one of their properties.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dr Yunus

Liked: Cleanliness, staff & service
Room was clean but breakfast was very disappointing and lacked variety to cater for different palates. Sad breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 3 nights in Aug 2024

10/10 Excellent

Gaby, New York

Stayed 1 night in Jul 2024

4/10 Poor

Ermelinda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very overrated and extra charges for the texting service they offer, without telling you. After how much they charge for the room??? Will not be back.
Stayed 3 nights in Mar 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great but the room service staff was comically bad. Orders would take longer than one hour to arrive, items were ALWAYS missing. One time they called us at 1:30am to confirm our breakfast order (waking us up!) and then still got the order wrong 😂 really odd in a 5 star hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Demetris

Stayed 1 night in May 2024

10/10 Excellent

Pamela

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Stay at The One and Only Hotel, Cape Town During my recent visit to Cape Town, I had the distinct pleasure of staying at The One and Only Hotel, and I can confidently say it was an experience beyond compare. From the moment I arrived, I was enveloped in an atmosphere of sheer luxury and impeccable service that truly sets this hotel apart from any other. Nestled in the vibrant heart of Cape Town V & A Waterfront, The One and Only offers breathtaking views of both the majestic Table Mountain and the bustling V&A Waterfront. The hotel's prime location makes it the perfect base for exploring the city's rich cultural heritage, pristine beaches, and world-renowned vineyards. The room I stayed in was nothing short of spectacular. Spacious, elegantly decorated, and equipped with every modern amenity one could wish for, it provided a sanctuary of comfort and style. The bed was exceptionally comfortable, ensuring restful nights, while the private balcony offered stunning views that made every morning a delight. Culinary excellence is a hallmark of The One and Only. The diverse dining options cater to all tastes, from the exquisite Japanese cuisine at Nobu to the contemporary African flavors at Reuben's. Each meal was a gourmet adventure, crafted with the finest ingredients and presented with impeccable flair. The breakfast buffet, in particular, was a daily feast with an array of fresh fruits, pastries, and hot dishes to satisfy every palate. A remarkable stay!
Stayed 4 nights in May 2024

10/10 Excellent

Cyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this hotel... the location, the staff, the accommodation, the dining, the service... all were world class
Stayed 7 nights in Apr 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

From walking in to leaving. The staff and management were exceptional…
Stayed 2 nights in Feb 2024

10/10 Excellent

Khurelbaatar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best hotels in CT and it gets pretty busy during conferences.
Stayed 2 nights in Feb 2024

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this hotel experience simply wonderful! Great location, very friendly and lovely service
Stayed 1 night in Nov 2023

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff great hotel
Stayed 4 nights in Nov 2023

10/10 Excellent

Christopher, Milton Keynes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property. Friendly, welcoming and helpful staff. Gold status not recognised until prompted. Despite the breakfast buffet being high quality and huge, the busy breakfast room (with sticky tables) reminds you this is a big hotel. Nobu restaurant superb. Other food only 8/10.
Stayed 4 nights in Sep 2023