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JW Marriott Hotel Caracas

4.5 star property
Luxurious 4.5-star hotel with outdoor pool

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Photo gallery for JW Marriott Hotel Caracas

Lobby
Outdoor pool
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida Venezuela Con Calle Mohedano, Caracas, Capital District, 1060
  • Place, Caracas Stock Exchange
    ‪9 min walk‬
  • Place, Sambil Caracas Commercial Center
    ‪16 min walk‬
  • Place, Centro Comercial Ciudad Tamanaco
    ‪2 min drive‬
  • Airport, Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Caracas

Caracas retreat .Stay at this Caracas hotel and you'll be within half a mile (1 km) of Caracas Stock Exchange and 2 miles (3 km) of Centro Comercial El Recreo. Tolon Fashion Mall and Sambil Caracas Commercial Center are also within 2 miles (3 km).

What's nearby

  • Caracas Stock Exchange - 9 min walk - 0.8 km
  • Sambil Caracas Commercial Center - 16 min walk - 1.4 km
  • Centro Comercial El Recreo - 18 min walk - 1.5 km
  • Centro Comercial Ciudad Tamanaco - 2 min drive - 2.3 km
  • Altamira Square - 4 min drive - 1.9 km

Getting around

  • Chacaito Station - 8 min walk
  • Caracas Station - 22 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 48 min drive

Restaurants

  • ‪Al Dente Ristorante - ‬3 min walk
  • ‪Yantares Café Restaurant - ‬3 min walk
  • ‪Mangia con gusto - ‬4 min walk
  • ‪La Croquetina - ‬3 min walk
  • ‪La Gran Sabana - ‬4 min walk

About this property

JW Marriott Hotel Caracas

Luxurious 4.5-star hotel with outdoor pool
JW Marriott Hotel Caracas offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury JW Marriott Hotel Caracas. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Caracas hotel.

  • 269 guestrooms or units
  • 17 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
JW Marriott Hotel Caracas offers 269 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Caracas hotel provides wired and wireless Internet access (WiFi speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 6 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi; wired internet (USD 6 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 35 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 6 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 6 per day (rates may vary)
  • Fee for wired internet in public areas: USD 6 per day (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (roundtrip, maximum occupancy 3)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

JW Marriott Caracas
JW Marriott Hotel Caracas
Caracas Marriott
Marriott Caracas
Marriott Hotel Caracas
Jw Marriott Caracas Caracas
JW Marriott Hotel Caracas Hotel
JW Marriott Hotel Caracas Caracas
JW Marriott Hotel Caracas Hotel Caracas

JW Marriott Hotel Caracas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 61 reviews
Rating 8 - Good. 16 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room
Stayed 3 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Oct 2025

8/10 Good

Serdar Huseyin

Business traveller
Liked: Cleanliness, property conditions & facilities
Location, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Room, staff, pool, gym, dining
Stayed 3 nights in Oct 2025

10/10 Excellent

RAMON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

JESUS FELIX

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 3 nights in Sep 2025

10/10 Excellent

Jesus Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Alessey

Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Stayed 4 nights in Aug 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

saade

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , but i would recomend to work in the airconditions in the sleeping rooms , everything else was amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cuiyan

Liked: Cleanliness, staff & service, property conditions & facilities
The services are reliable
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Alfonso

Stayed 1 night in Dec 2024

10/10 Excellent

Alfonso

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Stayed 1 night in Jan 2019

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Exceptional hotel
Stayed 1 night in Jan 2018

8/10 Good

Daniel, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Caracas business hotel

We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficulties out of the responsability of the hote

Everything very good, friendly helpful staff, but noway to do international phonecalls, and the hotel had no headset with micro to do them by skype

8/10 Good

business, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Very Good hotel! Good breakfast! Good location!

4/10 Poor

Rob, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Nice rooms , terrible service

Rooms clean and comfortable Staff courtesy good but level of training etc poor . More staff than customers Check in / out takes an age . Only half a meal arrived in restaurant when we were the only customers . When the other came not cooked . Staff present bill without the price and expect to sign . When asking for the price they didnt know how much - we had to tell them . We stayed 2 nights , 1 at beginning , 1 at end of holiday - the building air conditioning had been broken for the full period so you had to wear a jacket in all common areas as it was so cold Ordering an extra blanket and dressing gown through reception . Had to chase three times over a 2 hour period Unacceptable in general

4/10 Poor

Miguel, New Mexico

Disliked: Staff & service

Never again

The hotel charged my room service to my account in dollars without my authorization. When I went to pay my bill in cash ( local currency) they did not reversed the dollar amount charged in my credit card. This makes my charges to be 60% higher that if they had accepted my cash.

10/10 Excellent

HBO, Dubai

Liked: Staff & service, property conditions & facilities, room comfort

Good Location

Very Good location and at least during day time, safe to walk in the area.