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Aparthotel

Comfort Aparthotel Carcassonne

Property class: 3
3-star apartment with kitchenette in Carcassonne

Choose dates to view prices

Photo gallery for Comfort Aparthotel Carcassonne

A hotel building with a sign reading "ZENITUDE HOTEL RESIDENCES."
A room with a large window, a bookshelf with a book, a small plant, and a decorative bicycle sign on the wall.
A swimming pool with lounge chairs, a tiled roof, and a hedge in the background.
A reception area with a glass display case containing various items, a wooden easel, and a seating area with chairs and a table.
A breakfast area with tables set for dining, a kitchen area with appliances, and a view of the outdoor patio.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000
  • Place, Canal du Midi Harbor Master's Office
    ‪3 min drive‬
  • Place, Parc du Père Noël
    ‪3 min drive‬
  • Place, Place Carnot
    ‪4 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

View all photos for Appartement twin 1 chambre

A hotel room with a bed, a dining table with chairs, a small table with a bottle and glasses, and a window with curtains.

Appartement twin 1 chambre

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio twin

Room

Studio twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Appartement 1 chambre 4 personnes

A hotel room with a bed, a dresser, a vase with flowers, and a window with curtains.

Appartement 1 chambre 4 personnes

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Appartement 2 chambres 6 personnes

A hotel room with two single beds, a nightstand with a lamp, a window with curtains, and a wall-mounted light fixture.

Appartement 2 chambres 6 personnes

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio double

A hotel room with a bed, a desk, a chair, a potted plant, and a window with curtains.

Studio double

  • Sleeps 2
  • 1 Double Bed

About the area

Carcassonne

Close to the boardwalk/promenade.You'll find Parc du Père Noël and Canal du Midi within 2 miles (3 km) of this aparthotel. Saint-Jean Locks and Musée du Blason - Vitrail are also within 2 miles (3 km).
View more Aparthotels in CarcassonneOpens in a new window

What's nearby

  • Canal du Midi Harbor Master's Office - 3 min drive - 1.8 km
  • Parc du Père Noël - 3 min drive - 1.8 km
  • Place Carnot - 4 min drive - 2.1 km
  • Maison des Memoires - 4 min drive - 2.1 km
  • Museum of Fine Arts - 6 min drive - 2.8 km

Getting around

  • Carcassonne Station - 3 min drive
  • Carcassonne (CCF-Pays Cathare) - 11 min drive

Restaurants

  • ‪Chez Fred - ‬3 min drive
  • ‪The Celt - ‬4 min drive
  • ‪La rotonde - ‬3 min drive
  • ‪Sushi Boat - ‬2 min drive
  • ‪Le Petit Moka - ‬4 min drive

About this property

Comfort Aparthotel Carcassonne

3-star apartment with kitchenette in Carcassonne
There's a snack bar/deli on site. WiFi is free in public spaces. Comfort Aparthotel Carcassonne offers its guests a fitness center and a seasonal outdoor pool. A terrace, multilingual staff, and a garden are also featured at the business-friendly Comfort Aparthotel Carcassonne. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
Comfort Aparthotel Carcassonne offers 115 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

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  • Pet friendly
  • Parking included
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Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.90 for adults and EUR 6.45 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff

Location highlights

  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 115 units
  • 4 floors
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Connecting units available
  • Double-glazed windows
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Towels (changed on request)
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 18:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Frequently asked questions

How close is Comfort Aparthotel Carcassonne to the airport?

Comfort Aparthotel Carcassonne is 4.1 mi (11-min drive) away from the Carcassonne (CCF-Pays Cathare) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Aparthotel Carcassonne?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Comfort Aparthotel Carcassonne on Dec 8, 2026 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Aparthotel Carcassonne have an airport shuttle?

Airport shuttle services are not available at Comfort Aparthotel Carcassonne.

Does Comfort Aparthotel Carcassonne offer free breakfast?

Free breakfast isn’t provided at Comfort Aparthotel Carcassonne, but continental breakfast is offered for a fee of EUR 12.90 for adults and EUR 6.45 for children. It's available on weekdays from 7 AM to 10:00 AM and weekends from 8 AM to 11:00 AM.

Is there a casino at Comfort Aparthotel Carcassonne?

No, there is no casino at this aparthotel.

What time is check-in at Comfort Aparthotel Carcassonne?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Comfort Aparthotel Carcassonne?

This aparthotel offers free self parking.

Does Comfort Aparthotel Carcassonne have a pool?

Comfort Aparthotel Carcassonne features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.The pool is closed seasonally each year from September 30 to May 18.

Does Comfort Aparthotel Carcassonne have a spa?

There are no spa services available at this aparthotel.

How close is Comfort Aparthotel Carcassonne to downtown Carcassonne?

Comfort Aparthotel Carcassonne is 1.1 mi away from Carcassonne.

Comfort Aparthotel Carcassonne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 199 out of 630 reviews
Rating 8 - Good. 266 out of 630 reviews
Rating 6 - Okay. 103 out of 630 reviews
Rating 4 - Poor. 42 out of 630 reviews
Rating 2 - Terrible. 20 out of 630 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Enjoyed our stay !
Stayed 2 nights in May 2023
Verified review

8/10 Good

Liked: Room comfort, communication

Walking distance from the castle!

Perfect place to stay for the 14 of July!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Liked: Check-in
Disliked: Listing accuracy
The hotel has lived way past his prime and it shows. If you even seen an American movie with an old motel well this one can be used today if you want to make a remake. The AC works but stinks up the room, there is not one item in the hotel or room that should not have been replaced years ago. The internet is so slow you think you are back in the time of modems and is completely unusable even for checking email (streaming services apparently are not known here). This while France is one of the best covered with fibre internet (I checked it is available in the area). The good news is that they are cheap and people are friendly and parking (free!) was plentiful.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, communication
Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Communication
Spacy,
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Viajamos en moto. Loft amplio y limpio. Piscina correcta!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Séjour bien passé. Penser à changer les rideaux opaques qui sont troués et trop petits pour les fenêtre.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Hôtel bien entretenu, pratique. Seul bémol, ils acceptent les cars et réveillé à l'aube par des voisins qui déplacent les meubles, c'est compliqué de se reposer et dormir.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Check-in, listing accuracy
Disliked: Cleanliness
Bonjour, Nous souhaitons vous faire part de quelques remarques concernant notre séjour. À notre arrivée, la communication avec le personnel de l’accueil s’est très bien passée. En revanche, en arrivant dans la chambre, nous avons constaté plusieurs petits problèmes : certaines parties de la salle de bain sont abîmées, notamment la planche en bois au-dessus du lavabo, et le chauffage électrique est également en mauvais état. Le tapis du salon n’était pas très propre et le réfrigérateur ne refroidit pas correctement malgré le réglage de la température. Nous avons également remarqué que la peinture au-dessus de la cuisine s’écaille. Malgré cela, nous avons tout de même bien dormi grâce à la climatisation. Nous avons apprécié le parking, qui est propre et offre beaucoup de places. L’hôtel est également très bien situé, facile à trouver et proche des magasins et des restaurants. Dans l’ensemble, nous avons passé un séjour correct, mais quelques améliorations dans la chambre seraient appréciables pour rendre le séjour encore plus agréable. Merci pour votre accueil et votre compréhension.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Communication
Disliked: Listing accuracy
Hôtel propre mobilier un peu vétuste. Soucis à l’arrivée car l’appartement n’était pas prêt. On nous a offert 2 petits déjeuners pour le lendemain. Le ménage en milieu de semaine a été fait, mais il a fallu redemander pour l’aspirateur et le nettoyage du sol qui n’avait pas été realises, nous pensons qu’il manque du personnel au niveau du ménage. Autrement nous avons passé une bonne semaine, l’hôtel est convivial et le personnel très gentil et disponible
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Check-in, communication
La propreté est moyennement satisfaisante Le gros.hic pas.de rénovation et de.la.moquette au sol
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Struttura semplice ma accogliente, personale molto gentile
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
El personal del hotel super amables y profesionales ayudándote en todo lo que puedan en cualquier idioma gracias
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Communication
Déçue par un « 3 étoiles » annoncé : - piscine avec liner decollé - casserole très abîmée - applique branlante - 3ème lit impossible à utiliser donc dormir au sol - lit sur sommier bois tellement bruyant que l’on n’ose pas se retourner - etc… Hyper déçue
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Ok bon séjour et bonnes prestations.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Chambre spacieuse pour notre sejour d une nuit quelques couacs vite corrigés par l accueil qui est tres reactive et a l ecoute
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
accueil agréable petit déjeuner au top
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Très bon rapport qualité/prix. Chambre très grande et propre. Dommage que la piscine ferme à 19h surtout pendant les fortes chaleurs.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Hôtel et personnel agréable. Bien isolé phonétiquement. Petite piscine faut pas beaucoup de vacanciers. Bien situé pour visiter la citadelle. Le seul problème c'est que l'hôtel ne répond pas aux mails que l'on peut leur envoyer par la réservation ou directement avant d'arriver.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Très satisfaits car très bon accueil et attente de notre chambre (arrivés plus tôt que 15hr) autour de la piscine ,très calme et très détendante après une longue route ... Chambre très propre et très fonctionnelle . Personnel dans sa totalité très accueillants . En un mot je vais conseiller votre adresse à des amis et nous reviendrons !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Check-in, communication, listing accuracy
Super accueil personnels vraiment super
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
A Very good choice. Clean, friendly and a great price.
Stayed 2 nights in Jun 2026